Staffer/Service Coordinator - St. Louis - Florissant

Advantage Home Care; St. Louis (MO); On-site; USD 48,000 - 63,000; Full time

Job summary

A leading home care provider seeks a Staffer/Service Coordinator to join their team in St. Louis. This role involves supporting home care operations, ensuring excellent client service, and maintaining accurate records. The ideal candidate will have a strong customer service background and experience in home health care or medical staffing. You will benefit from a competitive salary, flexible working conditions, and opportunities for advancement within the company.

Benefits

Earned Time Off

Medical Benefits

Dental Insurance

Life Insurance

Weekly paychecks

Performance Bonuses

Room for advancement

Qualifications

• Minimum of 2 years office experience preferred.
• Must have recent working experience in home health care or medical staffing.
• Ability to maintain employee and client medical records.

Responsibilities

• Deliver exceptional customer service to all clients and field staff.
• Maintain employee and client medical records.
• Coordinate start or continuation of care for clients.

Skills

Customer Service

Communication

Education

High school graduate/GED

Job description

Staffer/Service Coordinator - St. Louis - Florissant

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Staffer/Service Coordinator - St. Louis - Florissant

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Pay rate starting at $17.00/Hr.

Florissant, Mo 63136

We are looking for self-motivated, task oriented candidates able to operate in a busy and fast paced environment. A Team player that has the willingness to learn new concepts and tasks, in a customer service world. Must have computer experience and knowledge.

Benefits

Earned Time Off

Medical Benefits, Dental, Life Insurance

Weekly paychecks

Competitive Pay

Fun, Lively, and Family work environment

Performance Bonuses

Room for advancement

Schedule:

About the Job

8 hour shift

Supplemental Pay Types:

Bonus pay possible

Requirements

must have a valid and current, state-issued driver’s license.

Maintain a cheerful demeanor and work to develop a positive rapport with all clients, staff members, and community resources affiliated with home care services.

Deliver exceptional customer service to all clients and field staff and effectively address all requests in a timely manner.

Reads and stays abreast of state, federal and business regulations.

Provide excellent communication to branch and corporate staff.

Contact employee applicants and complete onboarding process in a timely manner.

Complete new hire training sessions in the office and coordination of any on the job training needed. This includes annual ongoing in-service training for field staff.

Contact new client referrals and held clients timely and often to coordinate the start or continuation of care.

Work in conjunction with the service coordinator to ensure branch staffing needs are continually met.

Responsible for collecting paper documentation submitted by field staff, reviewing it for accuracy and submitting it to the appropriate departments in a timely manner.

Maintain employee and client medical records (electronic and paper files) including making files, filing regularly and keeping files up to date.

Order office supplies for branch.

Communicate with branch manager regarding problems and complaints.

Guarantee all private business information & protected health information is kept confidential.

As needed- Participates in special department projects

As needed- Attends state held in-service trainings/meetings per management’s direction

Other duties as assigned by management

Education and Experience

High school graduate/GED

Minimum Of 2 Years Office Experience Preferred

Must have recent working experience in home health care or medical staffing

Benefits

Earned Time Off

Medical Benefits, Dental, Life Insurance

Weekly paychecks

Competitive Pay

Fun, Lively, and Family work environment

Performance Bonuses

Room for advancement

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Hospitals and Health Care

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