Staff UX Researcher, Search Verticals, Sports

AECOM; San Francisco (CA); On-site; USD 178,000 - 265,000; Full time

Job summary

Join a leading company as a User Experience Researcher (UXR) focusing on enhancing user interactions across products. You will work collaboratively with multi-disciplinary teams to drive research insights and influence product strategies, particularly in entertainment and finance. This role plays a crucial part in creating impactful, user-centric designs that shape the future of search technologies.

Benefits

Comprehensive benefits package

Equity offerings

Collaborative team environment

Qualifications

• 8 years experience in applied research setting.
• Experience with research in sports industry.

Responsibilities

• Conduct primary research like field studies and usability testing.
• Influence stakeholders across functions.

Skills

Research design

Usability studies

Contextual inquiry

User experience (UX)

Education

Bachelor's degree in Human-Computer Interaction

Master's degree or PhD in related field

Job description

Minimum qualifications:

+ Bachelor's degree in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, related field, or equivalent practical experience.

+ 8 years of experience in an applied research setting, or similar.

+ Experience with research design utilizing various methods (e.g., usability studies, contextual inquiry, surveys, etc.).

+ Experience in 0-to-1 products, driving user experience (UX) from conception through launch.

+ Experience in the sports industry or on sports products (does not have to be sports-related research).

Preferred qualifications:

+ Master's degree or PhD in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, or related field.

+ 10 years of experience conducting UX research on products.

+ 7 years of experience working with executive leadership (e.g., Director level and above).

+ 5 years of experience managing projects, and working in a matrixed organization.

+ Experience conducting research for digital sports products.

At Google, we follow a simple but vital premise: "Focus on the user and all else will follow." User Experience Researchers (UXRs) make this possible.

Google User Experience (UX) is made up of multi-disciplinary teams of UX Designers, Researchers, Writers, Content Strategists, Program Managers, and Engineers: we care deeply about the people who use our products. The UX team plays an integral part in gathering insights about the needs, attitudes, emotions, and behaviors of people who use our products to inspire and inform design. We collaborate closely with each other and with engineering and product management to create industry-leading products that deliver value for the people who use them, and for Google’s businesses.

As a User Experience Researcher (UXR), you’ll help your team of UXers, product managers, and engineers understand user needs. You’ll work with stakeholders across functions and levels and have impact at all stages of product development. You’ll play a critical role in creating useful, usable, and delightful products. You’ll explore user behaviors and motivations by conducting primary research such as field studies, interviews, diary studies, participatory workshops, ethnography, surveys, usability testing, and logs analysis.

The UXR community at Google is unique and will help you do your best work. You’ll have the opportunity to work with and learn from UXRs across Google through regular meetups, mentor programs, and access to internal research tools.

In this role, you will develop an understanding of user needs and influence features and experiences across search. You will focus on entertainment, finance, translate, and more.

In Google Search, we're reimagining what it means to search for information – any way and anywhere. To do that, we need to solve complex engineering challenges and expand our infrastructure, while maintaining a universally accessible and useful experience that people around the world rely on. In joining the Search team, you'll have an opportunity to make an impact on billions of people globally.

The US base salary range for this full-time position is $178,000-$265,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google (https://careers.google.com/benefits/) .

+ Influence stakeholders across functions to gain support for research-based, user-centric solutions.

+ Drive project priorities in alignment with project goals, and coordinate allocation of resources within the project. Identify opportunities to expand responsibilities within and across a product.

+ Lead ideas to improve products and services through research-driven insights and recommendations.

+ Drive teams to define and evaluate product, service, and ecosystem impact.

+ Lead goals and strategy discussions through research by analyzing, consolidating, or synthesizing what is known about users, product, service, or business needs.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also https://careers.google.com/eeo/ and https://careers.google.com/jobs/dist/legal/OFCCP_EEO_Post.pdf If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form: https://goo.gl/forms/aBt6Pu71i1kzpLHe2.