Staff UX Researcher New York, NY

Tbwa Chiat/Day Inc; New York (NY); On-site; USD 200,000 - 240,000; Full time

Job summary

Join a forward-thinking company as a Staff UX Researcher, where your expertise will shape user experiences in the beauty and wellness sector. As the first member of a growing research team, you'll collaborate closely with product managers and designers, driving impactful research throughout the product lifecycle. Your role will focus on translating user behaviors and needs into actionable insights, influencing product strategies and enhancing user satisfaction. This innovative firm values autonomy and creativity, offering a hybrid work environment that fosters collaboration and community. If you're passionate about understanding users and making a difference, this opportunity is for you.

Benefits

Flexible PTO

Health & dental insurance options

In-person collaboration opportunities

Fertility and adoption benefits

Generous parental leave policy

401k benefit

Professional development stipend

Dependent Care FSA

Home office support

Qualifications

• 7+ years of experience in UX Research or applied research.
• Solid understanding of qualitative and quantitative research methods.

Responsibilities

• Design and execute end-to-end primary research using qualitative and quantitative methods.
• Communicate results and socialize recommendations creatively.

Skills

UX Research

Qualitative Research Methods

Quantitative Research Methods

Statistical Analysis (ANOVA, T-Tests)

Communication Skills

Storytelling

Education

Bachelor's Degree in a related field

Master's Degree in a related field

Job description

We are looking for a passionate Staff UX Researcher to join our growing research team. As the first team member, you’ll be instrumental in elevating the impact of UX research across the organization. You will work closely with product managers, designers, and cross-functional partners to drive research throughout the product life cycle to strategically impact both company and product direction. Your focus will be to provide actionable insights to shape experiences for beauty and wellness business users and their customers. If you have a passion for understanding and communicating user behaviors, needs, and motivations through the craft of research methodology and storytelling, we’d love to hear from you!

This role will operate in a hybrid environment with 2 days per week in our New York City office (Tuesdays & Thursdays).

What You’ll Do

• Work closely with product and business teams to identify high-impact user research that addresses both user behavior and attitudes.
• Design and execute end-to-end primary research using a wide variety of qualitative and quantitative methods.
• Generate insights and provide input into company and product strategy.
• Communicate results and socialize recommendations in compelling and creative ways.
• Represent the needs of our users and prospective users and ensure the products we ship bring meaningful value to both the end users and the business.
• Build and nurture partnerships with product managers, designers, analysts, and engineers.
• Manage and prioritize research plans through ambiguous and fast-changing environments, align and efficiently execute critical insights, and work with a diverse group of stakeholders.

What We’re Looking For

• At least 7+ years experience with UX Research and/or applied research.
• Experience conducting in-depth interviews or focus groups and concept testing or usability testing.
• Experience with survey design and applying statistical analysis methods such as Regressions, ANOVA, and T-Tests.
• Ability to work independently, autonomously, and cross-functionally with design, product management, content strategy, engineering, and marketing.
• Proven experience in translating research findings into strategic narratives and influencing product roadmaps in a way that impacts the business.
• Solid understanding of common qualitative and quantitative research methods, and when and how to use mixed methods.
• Experience working directly with product teams (primarily Product Design and Product Management).
• Exceptional communication skills, comfortable presenting to groups, creating compelling stories from user data, and building relationships across interdisciplinary stakeholders.

Benefits:

• Flexible PTO.
• Competitive health & dental insurance options, with premiums partially or fully covered by GG.
• In-person opportunities that are designed to help team members foster collaboration and build community (i.e.; working out of a co-working space, team dinners, and other team building activities).
• Fertility and adoption benefits via Carrot.
• Generous, fully-paid parental leave policy.
• 401k benefit - employees are eligible to contribute starting day 1 of employment.
• Professional Development - employees receive a yearly stipend for approved learning and educational-related expenses.
• Dependent Care FSA.
• Home office support.

The starting base salary for this role in New York is between $200,000-$240,000 + target equity + benefits. The base salary offered is dependent upon many factors including skills, experience, location, and education. The base pay range is subject to change and may be modified in the future.

At GlossGenius, we celebrate our differences and are committed to creating a workplace where all employees feel supported and empowered to do their best work. We believe this benefits not only our employees but our product, customers, and community as well. GlossGenius is proud to be an Equal Opportunity and Affirmative Action Employer.