Staff UX Researcher for AI-Identity Security

Okta; Chicago (IL); Hybrid; USD 156,000 - 215,000; Full time

Benefits offered by this job

Equity

Bonus

Health, dental, and vision insurance

401(k)

Paid leave

Job summary

Okta is seeking a Staff-level UX researcher to own an AI-forward research roadmap at the intersection of Identity, Security, and AI. You will drive qualitative and quantitative methods to define user experiences for autonomous AI agents and developer platforms.

You will scale research operations with agentic workflows and AI tools across the organization. As an experienced leader, you will mentor teams, collaborate with Product, Design, ML Engineering, and Data Science, and advocate for rigorous

Qualifications

• 7+ years of hands-on UX research in complex B2B/developer/enterprise software environments.
• Master's or PhD in HCI, Cognitive Psychology, CS, Data Science, or related field.

Responsibilities

• Drive AI agent research and balanced mixed-methods evaluation.
• Lead cross-discipline collaboration to align stakeholders.
• Tell compelling stories with research insights to influence product decisions.

Skills

UX research

Mixed-Methods

AI tool usage

Cross-functional collaboration

Mentorship & leadership

Strategic problem solving

Education

Master's or PhD in HCI/CS/Data Science

Tools

AI tools

Prompt engineering

Job description

Okta is seeking a Staff-level UX researcher to own an AI-forward research roadmap at the intersection of Identity, Security, and AI. You will drive qualitative and quantitative methods to define user experiences for autonomous AI agents and developer platforms.

You will scale research operations with agentic workflows and AI tools across the organization. As an experienced leader, you will mentor teams, collaborate with Product, Design, ML Engineering, and Data Science, and advocate for rigorous