Staff User Researcher (Coinbase Developer Platform)

Freddie Mac; United States; Remote; USD 193,000 - 229,000; Full time

Job summary

Ein innovatives Unternehmen sucht einen UX Researcher, um die Entwicklererfahrung zu verbessern. In dieser Rolle leiten Sie die UX-Forschung, arbeiten eng mit Design- und Produktteams zusammen und helfen dabei, die Benutzerfreundlichkeit und Integration von Produkten zu erforschen. Sie werden die Möglichkeit haben, bedeutende Auswirkungen auf die Produktentwicklung zu erzielen und das Team zu ermutigen, eigene Forschung durchzuführen. Wenn Sie leidenschaftlich daran interessiert sind, die Entwicklererfahrung zu verbessern und in einem dynamischen Umfeld zu arbeiten, ist dies die perfekte Gelegenheit für Sie.

Benefits

Zielbonus

Aktienoptionen

Medizinische Versorgung

Zahnversicherung

Sehversicherung

401(k) Plan

Qualifications

• 7+ Jahre Erfahrung in der Benutzerforschung, vorzugsweise in einer Führungsrolle.
• Erfahrung mit der Forschung zu Entwicklerprodukten und -tools.

Responsibilities

• Leitung der UX-Forschungsfunktion für die Entwicklerproduktgruppe.
• Durchführung gemischter Methodenforschung, einschließlich Interviews und Usability-Tests.

Skills

User Research

Usability Testing

Design Thinking

Stakeholder Management

Communication

Project Prioritization

Collaboration

Feedback Reception

Job description

Ready to be pushed beyond what you think you're capable of?

At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system.

To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems.

Our work culture is intense and isn't for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be.

Coinbase Developer Platform (CDP) is building the developer tools to bring the world onchain.

Today, onchain development is slow, risky, and painful, even for the most experienced onchain developers. Our goal is to bring a million developers onchain by creating an easy to use and trusted developer experience. We build API and SDK products for developers like wallets, paymaster, staking, stablecoins, onchain data, and more.

We are a small team that moves like a startup at Coinbase, with a fast pace, strong ownership culture, and a relentless commitment to making developers happy.

We are looking for a UX Researcher to help us build products and tools that support the developer experience. By researching the usability and ease of integration, the developer journey, user types, opportunities to improve documentation, and the developer's overall experience you will drive material product impact. You will also empower and enable the product team to conduct their own research through your expert consultation and facilitation.

What you'll be doing

• Leading the UX Research function for our Developer Product Group, working in close partnership with the Design and Product teams - from large foundational and generative projects to evaluative, tactical, and investigative quick wins.
• Coordinate and conduct mixed-methods research, including interviews, usability testing, concept testing, surveys, fieldwork, and other methods as needed.
• Provide thoughtful guidance and education to stakeholders to turn vague business needs into actionable research questions.
• Creatively think of new ways to enable the team to more easily gather their own feedback from developers.
• Craft research reports to clearly communicate your findings and make impactful design and product recommendations for the team.

What we look for in you

• 7+ years of user research experience, preferably with some experience in a lead role or primary point of contact for a large product area with many stakeholders.
• Experience scaling UXR so that a variety of stakeholders can conduct effective and valuable research under your guidance.
• Experience researching developer products and tools.
• Working knowledge of general research principles (experimental design, bias, confounds, etc.) and UX research principles (usability testing, design thinking, etc.).
• Provides both confident team leadership and patient guidance to a range of stakeholder levels, including guiding designers and PMs through their own research.
• Easily communicates complex concepts, with ability to influence strategy and decision making.
• Can successfully manage project prioritization and multiple stakeholder relationships independently.
• Experience with both moderated & unmoderated testing.
• Collaborative attitude, team mentality, and humility.
• A learner's mindset, seeing feedback as a chance to grow.
• Interest in crypto or financial products.

Nice to haves

• Research experience working with AI.
• Experience as a developer.
• User of Coinbase products.

Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, vision and 401(k)).

Pay Range:

$193,970-$228,200 USD

Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying.
Commitment to Equal Opportunity

Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law.