Staff Technical Writer

Olympus Corporation of the Americas; Westborough (MA); Hybrid; USD 119,000 - 168,000; Full time

Job summary

Olympus Corporation is seeking a Staff Technical Writer for its Westborough location. This pivotal role involves leading documentation efforts for various products, ensuring compliance with medical device standards, and collaborating with technical teams to produce high-quality user guides and labels. Candidates should have a robust background in technical writing and the ability to manage complex documentation projects, with a preferred experience in medical devices.

Benefits

Competitive salaries

Annual bonus

401(k) with company match

Comprehensive medical, dental, vision coverage

Generous Paid Vacation and Sick Time

Paid Parental Leave and Adoption Assistance

On-Site Child Daycare

Wellbeing Programs

Qualifications

• Minimum 9 years of related experience or 8 years with a Master's or 5 years with a PhD.
• Competency in leading technical documentation efforts.
• Strong presentation skills and ability to influence.

Responsibilities

• Support production of customer-facing product documentation.
• Manage document development and collaborate with cross-functional teams.
• Ensure compliance with regulatory and quality assurance standards.

Skills

Technical Writing

Collaboration

Problem Solving

Documentation Compliance

Education

Bachelor's degree in a technical field

Degree in English

Tools

Microsoft Windows Office applications

Job description

Working Location:MASSACHUSETTS, WESTBOROUGH; MINNESOTA, BROOKLYN PARK

Workplace Flexibility:Hybrid

For more than 100 years,Olympus has focused on making people’s lives healthier, safer and more fulfilling.

Every day, we live by our philosophy,True to Life, by advancing medical technologies and elevating the standard ofpatient care so people everywhere can fulfill their desires, dreams, and lives.

Our fiveCore Valuesempower us to achieve Our Purpose:

Patient Focus, Integrity, Innovation, Impact and Empathy.

Learn more about Life at Olympus.

Job Description

NOTE: The role of Staff Engineers within Olympus’s career ladder is between Sr. Engineer and Principal Eng.

The Staff Technical Writer is responsible for all aspects of documenting all related documentation and labelling required to release a project, acting as a individual contributor, or where applicable, as a Core Team Member. In this role, the Staff Technical Writer will execute all aspects of documenting all labelling deliverables for Olympus’s U.S. Development Centre. In this dynamic role, the Staff will have the ability to work on a variety of products, with successful product launches with related documentation over time and as project demands warrant. The Staff Technical Writer will lead or contribute to efforts to define documentation related to the product requirements, collaborate with project managers and other Core Team Members on project execution strategy, timelines and cost. All documentation and labelling shall be generated utilizing design controls.

Job Duties

• Support the production of customer facing product documentation, including but not limited to: quick user’s guides and instructions for use (IFUs).
• This includes labeling for both clinicians and patients that accompany medical device products that conform to the Olympus documentation and quality assurance standards.
• Projects include R&D new product development as well as sustaining activities/legacy document maintenance for various products produced by the Olympus OSTA team.
• You will collect inputs from cross-functional technical staff to gather data for documentation, as well as research and translate technical information into manuals and/or web-based documents for non-technical and technical users.
• Responsible for supporting documentation to the customer-facing literature which may include labeling design plans, trace documents, technical reviews and verification deliverables.
• You will support product documentation updates to comply with EUMDR, FDA and other regulatory body requirements by incorporating customer inputs and ensuring standardization of document development to comply with Olympus design standards.
• Manage all aspects of document development and assist in production release, including draft reviews and formal labeling approvals, coordination of translations, and initiating CO.
• Revise, edit, and format legacy product documentation as required, including but not limited to quick user’s guides, and instructions for use (IFUs).
• Ensure compliance of labeling with all applicable regulatory/QSR requirements.
• Create, edit, and format documentation as part of the compliance with requirements from the European Union (EU Medical Device Regulation).
• Deliver supporting documentation to the labeling product, including labeling design plans, trace documents, technical reviews and verification deliverables.
• Manage multiple projects, changes in project scope, and shifting priorities to maintain project requirements and ensure deadlines are met.
• Collaborate with extensively with the labelling team and support departments and cross-functional peers to ensure resolution to questions and issues during the document development process related to content.
• Continually review the document development process to ensure quality in labeling output.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Mentor other technical writers within the team.
• Engage in global strategies to develop a single process for labelling and documentation.

Job Qualifications

Required:

• Bachelor’s degree in a technical field or similar work experience with a degree in English.
• Minimum 9 years of related experienceor 8 years withMS or 5 yearswith a PhD.

Preferred:

• Competency in leading technical documentation efforts, through all phases of product development, as required.
• Experience developing documentation and labelling through a Phase Gate process as a Core Team member is highly preferred.
• Experience developing disposable medical devices documentation.
• Experience and or working knowledge of documenting capital equipment.
• Extensive working knowledge of, medical device regulatory standards: - 820-CFR, ISO-13485, IEC60601, QSR, etc. is required.
• Proficient in Microsoft Windows Office applications including MS Outlook, MS Powerpoint, MS Project, Visio, etc.
• Self-motivated, engaged, and productive.
• Must be able to solve complex and/or ambiguous problems using good judgement related to documentation as well as logical and systematic thinking.
• Must be able to use good judgement in making timely decisions. Able to balance risk vs. benefits in a variety of situations.
• Must be able to document design failure modes, plan for design assurance testing, and proactively implement contingency plans as necessary.
• Must be able to collaborate effectively with others, work well within cross-functional teams and across multiple sites, as applicable.
• Must be able to drive for results.
• Must be able to communicate effectively at all levels, both verbally and in writing. Strong presentation skills and the ability influence.
• Able to predict and manage the expectations of project stakeholders.
• Inspires and motivates others and provides work direction.
• A positive “Can Do” attitude.

Why join Olympus?

We offer a holistic employee experience supporting personal and professional well-being through meaningful work, equitable offerings, and a connected culture.

Equitable Offerings you can count on:

• Competitive salaries, annual bonus and 401(k)* with company match

• Comprehensive medical, dental, vision coverage effective on start date

• 24/7 Employee Assistance Program

• Free live and on-demand Wellbeing Programs

• Generous Paid Vacation and Sick Time

• Paid Parental Leave and Adoption Assistance*

• 12 Paid Holidays

• On-Site Child Daycare, Café, Fitness Center**

Connected Culture you can embrace:

• Work-life integrated culture that supports an employee centric mindset

• Offers onsite, hybrid and field work environments

• Paid volunteering and charitable donation/match programs

• Employee Resource Groups

• Dedicated Training Resources and Learning & Development Programs

• Paid Educational Assistance

*US Only

**Center Valley, PA and Westborough, MA

Are you ready to be a part of our team?

Learn more about our benefit and incentives.

The anticipated base pay range for this full-time position working at this location is$119,670.00-$167,538.00/ year, plus potential for annual bonus (subject to plan eligibility and other requirements).Olympus considers a variety of factors when determining actual compensation for this positionincluding: level of experience, working location, and relevanteducation and certifications.

At Olympus, we are committed to Our Purpose of making people’s lives healthier, safer and more fulfilling. As a global medical technology company, we partner with healthcare professionals to provide best-in-class solutions and services for early detection, diagnosis and minimally invasive treatment, aiming to improve patient outcomes by elevating the standard of care in targeted disease states.

For more than 100 years, Olympus has pursued a goal of contributing to society by producing products designed with the purpose of delivering optimal outcomes for its customers around the world.

Headquartered in Tokyo, Japan, Olympus employs more than 31,000 employees worldwide in nearly 40 countries and regions. Olympus Corporation of the Americas, a wholly owned subsidiary of Olympus Corporation, is headquartered in Center Valley, Pennsylvania, USA, and employs more than 5,200 employees throughout locations in North and South America. For more information, visit www.olympusamerica.com .

You Belong at Olympus

We value a workforce that reflects a wide range of perspectives, backgrounds, and experiences. We foster an environment where all employees feel valued, respected, and supported. And we provide employees with equal access to opportunities for growth and development.

Applicants Requesting Accommodations: Olympus is committed to the full inclusion of all qualified individuals. As part of this commitment, Olympus will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact [e-mail]. If your disability impairs your ability to email, you may call our HR Compliance Manager at 1-888-Olympus (1-888-659-6787).

Let’s realize your potential, together.

It is the policy of Olympus to extend equal employment and advancement opportunity to all applicants and employees without regard to race, color, national origin (including language use restrictions), citizenship status, religious creed (including dress and grooming practices), age, sex (including pregnancy, childbirth, breastfeeding, medical conditions related to pregnancy, childbirth and/or breastfeeding), gender, gender identity and expression, sexual orientation, marital status, disability (physical or mental) and/or a medical condition, genetic information, ancestry, veteran status or service in the uniformed services, and any other characteristic protected by applicable federal, state or local law.

Posting Notes: || United States (US) || Massachusetts (US-MA) || Westborough ||Research and Development