Staff Technical Writer

Salesforce, Inc.; San Francisco (CA); Hybrid; USD 100,000 - 160,000; Full time

Job summary

Join a leading company as a Staff Technical Writer where you'll craft high-quality content for developers. In this hybrid role, you'll leverage AI tools to enhance documentation while working closely with a collaborative team in a dynamic, Agile setting. Applicants should have a strong background in technical writing and programming, with a focus on delivering quality content that resonates with developers.

Qualifications

• 5+ years of experience documenting APIs/SDKs.
• Strong understanding of programming languages.
• Ability to learn new technologies quickly.

Responsibilities

• Create content for developers using AI-enabled tools.
• Improve existing documentation and reference content.
• Collaborate in an Agile work environment.

Skills

Communication skills

Writing skills

Content strategy

Team player

Education

Technical degree

Tools

Git

Perforce

XML

Markdown

Job description

Staff Technical Writer
Office hybrid in our San Francisco or Seattle office

Do you deeply understand developers as an audience? Are you super excited by using AI-enabled tools to create content? Do you enjoy automation?

Our team is defining the AI-accelerated future of content for Salesforce’s code layer. And we’d like you to join us.

We’re looking for a technical writer to create the right content for developers with the right tools at the right time. You’ll work in a fast-paced environment, improving our existing documentation and reference content, while ensuring quality and consistency. You’ll collaborate with a full team of other dev doc writers in an Agile work environment.

Required Skills and Experience

• 5+ years of experience documenting APIs/SDKs
• Strong understanding of one or more programming languages and the ability to accurately read code
• Sophisticated content strategy skills with a deep understanding of developers as customers
• Comfortable use of AI-enabled writing and coding tools
• Excellent people and communication skills
• Demonstrated English writing skills for a developer audience, with writing samples
• A related technical degree required
• Ability to work on multiple projects at once
• Ability to learn new technologies quickly
• Focus on quality and details
• Strong team player

Desired Experience/Skills:

• Experience with object oriented programming: Apex or Java
• Manually writing your own code (not just “vibe” coding)
• Experience with component-based UI development
• Innovative mindset, with a history of process innovation
• Source control software proficiency, such as Git or Perforce
• Strong XML and Markdown skills