Staff Technical Services Engineer

Imagine Pediatrics, LLC; United States; On-site; USD 90,000 - 120,000; Full time

Job summary

A healthcare IT company is seeking a Staff Technical Services Engineer to lead technical initiatives and improve service processes. The ideal candidate has 8-10 years of experience in IT within the health care sector and a strong understanding of federal healthcare security regulations. This role will emphasize collaboration and training within the technical team, offering opportunities for significant contributions to efficiency improvements.

Qualifications

• 8-10 years of IT services experience, preferably in health care.
• Intermediate skills in process improvement for efficiency.
• Advanced knowledge of computer hardware and software.

Responsibilities

• Design and implement corporate-scale technical initiatives.
• Provide technical support and drive continuous process improvement.
• Facilitate cross-functional communication and collaboration.

Skills

Leadership in training

Technical support

Process improvement

Collaboration

Time management

Tools

Microsoft Office

Windows

Job description

A company is looking for a Staff Technical Services Engineer.

Key Responsibilities

• Design and implement corporate-scale technical initiatives while leading training efforts for junior team members
• Provide elevated technical support and ensure continuous process improvement within the technical services team
• Lead communication and collaboration efforts across functions to align with corporate initiatives and standards

Required Qualifications

• A minimum of 8-10 years of experience in an Information Technology services department, preferably in health care IT
• Intermediate skills in leading process improvement initiatives to enhance efficiency and reduce costs
• Advanced understanding of computer hardware, operating systems, and software, including Microsoft Office and Windows
• Knowledge of federal healthcare security regulations such as HIPAA, HITRUST, and HITECH
• Ability to manage multiple priorities and work effectively with users of varying technical skills