Staff Technical Program Manager, AI-First Onboarding

Affirm, Inc.; San Francisco (CA); Remote; USD 230,000 - 290,000; Full time

Job summary

Affirm, Inc. is seeking a Staff Technical Program Manager, Engineering Onboarding to craft an AI-first onboarding experience for new engineers. You will drive technical learning, practical support, and a community that helps engineers ship confidently and scale their impact across North America and EMEA.

You will run hands-on sessions at the San Francisco office and coordinate virtual programs with global teams to build relationships, context, and practical fluency in our systems.

Qualifications

• 2–4 years of experience as a technical leader in a software engineering organization.
• Understanding of AI-assisted development, code review, testing, CI, deployment, observability, and incident response.
• Ability to design and operate onboarding programs, playbooks, and rhythms across multiple teams.

Responsibilities

• Own the design and delivery of Engineering onboarding for new engineers across North America and EMEA.
• Lead hands-on learning experiences at the San Francisco office and via virtual Regional programming.
• Collaborate with Engineering leaders and SMEs to build and maintain actionable onboarding content.
• Translate AI-first engineering practices into practical learning experiences covering CI, deployment, observability, and production support.
• Create clear onboarding plans to help new engineers establish context and contribute effectively.
• Coordinate with Recruiting, Learning, People Ops, IT, Facilities, Finance and regional partners for a strong onboarding start.
• Collect feedback from new hires and managers to continuously improve onboarding content and operations.

Skills

Technical leadership

Software engineering

AI-assisted development

Onboarding experience

Education

Bachelor’s degree or equivalent

Job description

Affirm, Inc. is seeking a Staff Technical Program Manager, Engineering Onboarding to craft an AI-first onboarding experience for new engineers. You will drive technical learning, practical support, and a community that helps engineers ship confidently and scale their impact across North America and EMEA.

You will run hands-on sessions at the San Francisco office and coordinate virtual programs with global teams to build relationships, context, and practical fluency in our systems.