Staff Tech, Field Svc

Otis Elevator Co.; United States; Remote; USD 70,000 - 90,000; Full time

Job summary

Join a leading company in the elevator industry as a Field Supervisor in Bangalore. This role involves supervising service teams and ensuring safety in operations. Ideal candidates have a degree in engineering and supervisory experience to help maintain Otis's standards in service excellence.

Benefits

Employee Scholar Program

Training and resources

Qualifications

• 5 to 10 years supervisory experience in related industry.
• Degree in Engineering, preferably specializing in electrical.

Responsibilities

• Supervise and monitor daily service and callbacks.
• Manage the service team and HK team.
• Ensure safety at sites.

Skills

People Management

Customer Interaction

Safety Management

Education

Diploma / BE Engineer (Specializing in EEE)

Job description

Date Posted: 2025-01-28

Country: India

Location: No: 27, MK Towers, Langford Raod, Shanthi Nagar, Bangalore - 560 027, India

Designation / Title: Field Supervisor - Service

Location: Bangalore

Educational Qualification: Diploma / BE Engineer (Specializing in EEE)

Experience: 5 to 10 years supervisory (people management) experience in related industry

Job Title

The job title should be recognizable, straightforward, and easily understood by someone outside the company to facilitate searchability. Avoid abbreviations, acronyms, or internal terminology.

Role Overview:

• Scheduling CM & HK of route assigned.
• Supervise and monitor daily service and callbacks.
• Manage the service team and HK team.
• Generate T business.
• Conduct AES for assigned units.
• Ensure safety at sites.
• Organize administrative activities of the department.
• Engage in customer interaction.

Environmental Health and Safety:

• Support EH&S efforts and ensure implementation of EH&S management systems and standards.
• Participate in EH&S training and Toolbox Talks (TBT).
• Conduct EH&S inspections and audits, ensuring corrective actions are completed within deadlines.

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people daily and maintain approximately 2.2 million units worldwide, making us industry leaders in service portfolio.

Our products are featured in landmarks such as the Eiffel Tower, Empire State Building, Burj Khalifa, and Petronas Twin Towers. With 69,000 employees globally, we are committed to innovation and diversity across engineering, digital technology, sales, and field services.

Joining Otis means becoming part of an innovative, global industry leader. We offer training, resources, and programs like the Employee Scholar Program, supporting colleagues in pursuing degrees or certifications.

Our core values—Safety, Ethics, and Quality—guide our operations. Learn more about ESG initiatives here.

Help us #BuildWhatsNext by joining Otis!

Otis is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, or other protected classes. For accommodations during the application process, contact us at [e-mail].

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