Staff SRE — Cloud Platform & AI Reliability

Ironclad; San Francisco (CA); Hybrid; USD 210,000 - 235,000; Full time

Benefits offered by this job

Health coverage

Parental leave

401(k) match

Wellbeing stipend

Hybrid work

Job summary

Ironclad in San Francisco is seeking a Staff Site Reliability Engineer to shape the cloud platform that powers our contract lifecycle solutions. You will lead reliability initiatives, partner with engineers across teams, and drive improvements from design to production.

The role requires 8+ years in SRE, strong Kubernetes, cloud experience, and deep database know-how. You will mentor engineers, promote best practices, and help scale systems as Ironclad serves enterprise customers.

Qualifications

• 8+ years in SRE, DevOps, or infrastructure engineering.
• 2
• 5+ years developing and maintaining production software in TypeScript or Python, including tools and services.
• 3
• Deep experience operating Kubernetes in production, including troubleshooting scheduling, networking, and resource issues at scale.
• 4
• Deep hands-on experience with GCP, AWS, or Azure; GCP experience is preferred.
• 5
• Production experience with both relational and NoSQL databases, such as PostgreSQL, MongoDB, or Redis, including query and index tuning.
• 6
• Hands-on experience with infrastructure as code, CI/CD, and GitOps tooling, such as Terraform or Pulumi, CircleCI, and Argo CD.
• 7
• A strong understanding of distributed systems, cloud storage architecture, and backup and recovery.
• 8
• Experience using AI coding tools to improve engineering workflows, with sound judgment about when to use them and how to validate their output.
• 9
• Strong troubleshooting skills, including the ability to move from a vague symptom to a root cause under pressure.
• 10
• Clear written and verbal communication, with design documents and incident writeups that help teams make decisions and take action.
• 11
• A track record of leading through influence and helping teams you don’t manage adopt better practices.
• 12
• A collaborative approach: you deliver meaningful improvements, share credit, and help others succeed.

Responsibilities

• Set technical direction for SRE and cloud platform.
• 2
• Identify reliability risks and implement production changes.
• 3
• Make architecture decisions balancing security, scale, and performance.
• 4
• Tune and scale databases and data layer for performance.
• 5
• Automate build, test, deploy, monitor, and recovery processes.
• 6
• Improve SRE practices: SLOs, incident response, postmortems, and capacity planning.
• 7
• Design backup, recovery, and disaster capabilities.
• 8
• Participate in on-call rotation and respond to incidents.
• 9
• Mentor engineers and review designs.
• 10
• Collaborate with product, security, support, and customers.

Skills

SRE leadership

TypeScript / Python

Kubernetes in production

Cloud platforms (GCP/AWS/Azure)

Relational & NoSQL databases

Infrastructure as code / CI/CD

AI tooling for engineering

Troubleshooting

Documentation & incident reports

Mentorship & collaboration

Tools

Terraform

Pulumi

CircleCI

Argo CD

Kubernetes

PostgreSQL

MongoDB

Redis

Job description

Ironclad in San Francisco is seeking a Staff Site Reliability Engineer to shape the cloud platform that powers our contract lifecycle solutions. You will lead reliability initiatives, partner with engineers across teams, and drive improvements from design to production.

The role requires 8+ years in SRE, strong Kubernetes, cloud experience, and deep database know-how. You will mentor engineers, promote best practices, and help scale systems as Ironclad serves enterprise customers.