Staff Specialty Operations Pharmacist

Humana Inc; Chicago (IL); Hybrid; USD 94,000 - 131,000; Full time

Job summary

Join a leading healthcare organization as a Staff Specialty Operations Pharmacist, ensuring the effective processing of specialty medication prescriptions. This remote role requires strong clinical knowledge and patient interaction skills, offering a unique opportunity to make a significant impact on patient health outcomes and collaborate within a dedicated team.

Qualifications

• 3+ years of experience in a pharmacy environment.
• Active pharmacist license from Florida, Texas, Ohio, or Arizona required.
• Proficient in technology and troubleshooting issues.

Responsibilities

• Process specialty medication prescription orders.
• Review prescriptions for accuracy and appropriateness.
• Interact with providers and patients to resolve clinical issues.

Skills

Problem-solving skills

Communication skills

Ability to work independently

Education

Pharmacy degree from an accredited college of pharmacy

Tools

Microsoft Office applications

Job description

Job Profile

Specialty Operations Pharmacist 2

Job Level

Professional 2

Become a part of our caring community and help us put health first

The Staff Specialty Operations Pharmacist applies clinical and operational knowledge to ensure effective and compliant processing specialty medication prescription orders to be mailed to patients' homes and/or provider offices from CenterWell Specialty Pharmacy. This position interacts directly with providers, patients and teammates to solve clinical and/or escalated issues including drug interactions, therapy regimens and medication stability. Work assignments vary and frequently require interpretation and independent determination of the appropriate courses of action while following established guidelines and department procedures. The Staff Specialty Operations Pharmacist makes decisions with minimal direction, occasionally in ambiguous situations and receives guidance where needed.

Hours: Operations Pharmacist department hours are Monday-Friday 8am-11pm EST and Saturday 8am-6:30pm EST. The permanent schedule will consist of 1-2 closing shifts (2:30pm-11pm EST) per week with remaining shifts being 11:30am-8pm EST and rotating Saturday coverage.

Location: This is a remote role. Must reside in Florida, Arizona, Texas, or Ohio.

As a member of the Specialty Operations Team, you will perform a variety of tasks based upon business need.

Daily work assignments include inbound phone calls with patients/providers, reviewing prescriptions for accuracy and appropriateness of therapy, checking for drug interactions and utilizing resources/guidelines to assist in professional decision making.

Use your skills to make an impact

Required Qualifications

• Pharmacy degree from an accredited college of pharmacy (Bachelor of Science or PharmD)
• Active PHARMACIST license from Florida, Texas, Ohio or Arizona Board of Pharmacy
• Candidate must reside and work within the state of Florida, Texas, Ohio or Arizona
• 3 or more years of experience as a pharmacist in a high-volume retail, hospital or mail order pharmacy practice environment
• Ability to participate in Federal prescription programs
• Ability to work independently and within a team setting to achieve goals and meet deadlines
• Proven problem-solving skills and strong ability to utilize resources for professional decision-making
• Work ethic that is focused, accurate and highly productive

• Excellent verbal and written skills with ability to communicate effectively within the team and to patients or caregivers

• Proficient with computers and comfortable trouble-shooting technology issues

• Comprehensive knowledge of Microsoft Office applications, including Word, Excel, Outlook and OneNote
• Ability to provide hard-wired internet connection and a private workspace

Preferred Qualifications

• Proficient in Spanish – If applicable, please specify this on application/resume when applying
• Pharmacist Board Certification – Oncology, Specialty, Geriatric, Pharmacotherapy, Ambulatory
• Previous experience in a Specialty Pharmacy setting
• Previous experience with pharmacy benefits management
• Previous Commercial, Medicare and/or Medicaid experience
• Previous clinical experience in managed care

Additional Information

• This is a remote position however all candidates must reside in Ohio, Florida, Texas or Arizona

• Operations Pharmacist department hours are Monday-Friday 8am-11pm EST and Saturday 8am-6:30pm EST
• Permanent schedule for this position will consist of 1-2 closing shifts (2:30pm-11pm EST) per week and rotating Saturday coverage
• Holiday shifts are rotated based on business operational hours and coverage needs
• Overtime may be available and is communicated by leadership – Overtime may be voluntary or mandatory based on business needs
• WAH is not a substitution for caregiver needs - Associate must be able to work assigned schedule

Work-At-Home Requirements

• Must have the ability to provide a wired high-speed DSL or cable modem for a home office
• A minimum standard speed for optimal performance of 25x10 (25mpbs download x 10mpbs upload) is required
• Satellite and Wireless Internet service is NOT allowed for this role
• On occasion, the personal level of internet service a work-from-home associate provides—despite meeting the minimum requirement above—proves to be insufficient to maintain an optimal connection through Humana's network and thereby interferes with the associate's ability to work effectively. When this happens, Humana reserves the right to require the associate to upgrade the level of his/her personal internet service as a condition of employment
• Humana will not pay for or reimburse Home or Hybrid Home/Office associates for any portion of the cost of their self-provided internet service

• Humana will provide work-from-home employees with telephone equipment appropriate to meet the business requirements for their position/job
• A dedicated space lacking ongoing interruptions to protect member PHI/HIPAA information

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$94,900 - $130,500 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Referral Bonus Information

This requisition is not eligible for a referral bonus.

About us

About CenterWell Pharmacy: CenterWell Pharmacy provides convenient, safe, reliable pharmacy services and is committed to excellence and quality. Through our home delivery and over-the-counter fulfillment services, specialty, and retail pharmacy locations, we provide customers simple, integrated solutions every time. We care for patients with chronic and complex illnesses, as well as offer personalized clinical and educational services to improve health outcomes and drive superior medication adherence.About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation’s largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first – for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.