Staff Solutions Engineer (UK)

Kong; United States; On-site; USD 120,000 - 180,000; Full time

Job summary

Kong Inc. in the United States is seeking a Senior Solution Engineer to empower the sales force by articulating the value of Kong API Management & Connectivity to Enterprise & Strategic accounts in the French region.

You will collaborate with Account Executives, lead technical sales cycles, and help customers achieve production-ready deployments while evangelising our technology.

Qualifications

• 7+ years of pre-sales experience in SaaS/Enterprise software.
• Experience with open-source technologies.
• Knowledge of API management and cloud computing trends.
• Ability to present to C-level and product/engineer audiences.
• Interest in startup culture.

Responsibilities

• Support field sales in helping customers understand the value of Kong API Management & Connectivity solutions.
• Grow trusted client relationships throughout the sales lifecycle from discovery to demos to production.
• Support PoCs throughout the evaluation process.
• Onboard and train new customers and establish revenue potential with existing customers.
• Coordinate with support, product, and engineering teams to prioritize customer needs and ensure 100% satisfaction across assigned accounts.
• Create technical documentation for DevOps, implementations, and services engagements.
• Participate in lead generating activities such as blog posts, webinars, and industry events.
• Any additional tasks required by manager.

Skills

Pre-sales

Solution Engineering

Open-source

Executive presentation

Startup environment

Tools

Docker

Kubernetes

NGINX

AWS

PostgreSQL

Cassandra

Job description

Are you ready to unlock intelligence?

About the role:

As part of our Sales organisation, Kong's Solution Engineers play an instrumental role in our continued growth and success as they align with our Account Executive team and lead the technical sale cycle with both new and existing customers. This is a position supporting Enterprise & Strategic accounts within the French region. If you are someone who is motivated by the opportunity to drive new business while learning and evangelising our cutting-edge technology, we want to speak to you!

What will you be doing:

• Support field sales in helping customers understand the value of the Kong API Management & Connectivity solutions.
• Grow trusted client relationships throughout the entire sales lifecycle from initial discovery/ requirement gathering, to product reviews/ demos, and into production.
• Support PoCs throughout the entire evaluation process.
• Onboard and train new customers and establish revenue potential with existing customers.
• Coordinate with support, product, and engineering teams to prioritize customer needs and ensure 100% satisfaction across assigned set of accounts.
• Create technical documentation for DevOps, implementations, and services engagements.
• Participate in creative lead generating activities such as creating blog posts, leading webinars, working industry events, etc.
• And any additional tasks required by manager.

What you will bring:

• 7+ years of pre-sales Solution Engineering or relevant experience at a SaaS, Open-source or Enterprise Software company.
• Experience working with Open-source technology.
• Foundational knowledge/ understanding of API Management & Integration, Cloud computing trends, Open-source business models.
• Confident ability to present and lead discussions with C or Director level executives as well as Product Managers and Engineers.
• Enthusiasm for working in a high profile, fast-paced startup culture.

Bonus Points:

• Previous experience with API Gateway or Service Mesh is preferred.
• Experience with Docker or Kubernetes.
• Strong knowledge of NGINX, HTTP, AWS, Postgres, and/ or Cassandra.
• Fluency working on Linux OSes.
• Familiarity with DevOps and CD/CI pipeline.
• Any knowledge on DCOS/Mesos and Docker Swarm is a plus.

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About Kong:

Kong Inc., a leading developer of API and AI connectivity technologies, is building the infrastructure that powers the agentic era. Trusted by the Fortune 500 and startups alike, Kong's unified API and AI platform, Kong Konnect, enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models. For more information, visit www.konghq.com.