Staff Solutions Engineer (Dubai)

OpenKrill; United States; On-site; USD 93,000 - 136,000; Full time

Job summary

Kong Inc., the AI Connectivity Company, is seeking a Solution Engineer to join our Sales team. You will lead the technical sale cycle with both new and existing customers in the UAE region, collaborating with Account Executives to demonstrate Kong's API Management and Connectivity solutions.

The role focuses on technical engagement, PoC support, onboarding and training, and producing DevOps documentation. You will participate in lead generation activities such as webinars, blog posts, and

Qualifications

• 7+ years of pre-sales Solution Engineering or relevant experience at a SaaS, Open-source or Enterprise Software company.
• Experience working with Open-source technology.
• Foundational knowledge/ understanding of API Management & Integration, Cloud computing trends, Open-source business models.

Responsibilities

• Support field sales in helping customers understand Kong API Management and Connectivity solutions.
• Grow trusted client relationships throughout the sales lifecycle from discovery to production.
• Support PoCs throughout the evaluation process.
• Onboard and train new customers and establish revenue potential with existing customers.
• Coordinate with support, product, and engineering to prioritize customer needs and ensure satisfaction.
• Create technical documentation for DevOps, implementations, and services engagements.
• Participate in lead generation activities such as blogging, webinars, and events.
• And any additional tasks required by manager.

Skills

Pre-sales solution engineering

Open-source tech

API Management

Cloud computing

Executive communication

Startup culture

Tools

Docker

Kubernetes

NGINX

AWS

PostgreSQL

Linux

Job description

Are you ready to unlock intelligence?

If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.

About the Role

As part of our Sales organization, Kong's Solution Engineers play an instrumental role in our continued growth and success as they align with our Account Executive team and lead the technical sale cycle with both new and existing customers. This is a position supporting Enterprise & Strategic accounts within the UAE region. If you are someone who is motivated by the opportunity to drive new business while learning and evangelizing our cutting-edge technology, we want to speak to you!

What You'll Do

• - Support field sales in helping customers understand the value of the Kong API Management & Connectivity solutions.
• - Grow trusted client relationships throughout the entire sales lifecycle from initial discovery/ requirement gathering, to product reviews/ demos, and into production.
• - Support PoCs throughout the entire evaluation process.
• - Onboard and train new customers and establish revenue potential with existing customers.
• - Coordinate with support, product, and engineering teams to prioritize customer needs and ensure 100% satisfaction across assigned set of accounts.
• - Create technical documentation for DevOps, implementations, and services engagements.
• - Participate in creative lead generating activities such as creating blog posts, leading webinars, working industry events, etc.
• - And any additional tasks required by manager.

What You'll Bring

• - 7+ years of pre-sales Solution Engineering or relevant experience at a SaaS, Open-source or Enterprise Software company.
• - Experience working with Open-source technology.
• - Foundational knowledge/ understanding of API Management & Integration, Cloud computing trends, Open-source business models.
• - Confident ability to present and lead discussions with C or Director level executives as well as Product Managers and Engineers.
• - Enthusiasm for working in a high profile, fast-paced startup culture.

Bonus Points

• - Previous experience with API Gateway or Service Mesh is preferred.
• - Experience with Docker or Kubernetes.
• - Strong knowledge of NGINX, HTTP, AWS, Postgres, and/ or Cassandra.
• - Fluency working on Linux OSes.
• - Familiarity with DevOps and CD/CI pipeline.
• - Any knowledge on DCOS/Mesos and Docker Swarm is a plus.

#LI-TR1

About Kong

Kong Inc., the AI Connectivity Company, is building the connectivity layer of AI. Trusted by the Fortune 500® and AI-native startups alike, Kong’s unified API and AI platform enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI traffic — on any model, any cloud. For more information, visit www.konghq.com http://www.konghq.com.