Staff Solutions Consultant

P2P; New York (NY); On-site; USD 180,000 - 225,000; Full time

Benefits offered by this job

Bonuses

Equity

Retirement benefits

Wellness programs

Free lunches

Job summary

Ripple is hiring for a Staff Partner Engineer in New York to lead delivery of payment solutions globally. You will work with customers and partners to onboard and implement Ripple solutions, aligning with Product and Engineering to bring new features to market.

You will manage the full delivery lifecycle and travel as required. You will leverage extensive IT and software delivery experience, strong network and financial services knowledge, and hands-on coding experience to drive successful

Qualifications

• 8+ years of IT/software proven experience.
• Experience delivering software solutions for global organizations.
• Ability to enable real-world, global use cases with new technologies.
• Strong understanding of network principles and financial services networks.
• Understanding Ripple and its customers/partners to enable problem solving.
• Excellent team-working and interpersonal skills to build trust with customers and partners.
• Experience leading software integrations as the main point of contact.
• Willingness to travel 20-30% when required.
• Hands-on experience with software development (production grade code).

Responsibilities

• Onboard, partner, and implement Ripple's solutions with customers and partners.
• Collaborate with Product and Engineering to bring products to market and refine requirements.
• Serve as the functional and technical specialist to achieve business objectives.
• Drive design, deployment, and successful usage of new solutions.
• Break down objectives into tasks and guide resources on execution and progress.
• Manage the entire delivery life cycle from training to launch support.
• Guide customers/partners to maximize benefits from implementations.
• Travel to customer/partner locations as needed.

Skills

IT experience

Software delivery

Crypto custody knowledge

Network design

Stakeholder engagement

Production code

Travel readiness

Education

Experience with crypto custody solutions

Job description

At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs.

If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.

THE WORK:

Are you ready to be at the forefront of revolutionizing global payments and crafting the future of financial transactions? Join Ripple as a Staff Partner Engineer and be part of our dedicated team that crafts and deploys innovative solutions for senders, receivers, exchanges, and fund providers worldwide. Are you passionate about overcoming barriers and unleashing the full potential of groundbreaking digital asset technologies? Let's embark on this exhilarating journey together and make a lasting impact on the world of finance!

As a member of Ripple's delivery team, you will work alongside a group of highly skilled solution engineers to lead the implementation of our payment solutions with customers and partners across the globe. Your role will be pivotal in accelerating product fit, driving market traction, and facilitating wide-scale rollout. With your agile solution skills and innovation mentality, you will tackle challenges head-on and unlock new opportunities for our groundbreaking payment ecosystem. Get ready to collaborate with a diverse range of team members and contribute to the deployment of Ripple's transformative solutions worldwide. This is your chance to be part of a team that is crafting the future of financial technology and driving outstanding change in the industry!

WHAT YOU’LL DO:

• Work directly with customers and partners to successfully onboard, partner, and implement Ripple's solutions.
• Partners closely with Ripple's Product and Engineering teams to bring new products and features to market and on collecting, refining, and prioritizing customer requirements
• Serves as the functional and technical specialist to achieve the business objectives of both customers and partners and Ripple
• Drive the design, deployment, and successful usage of new solutions
• Breaks down project objectives into appropriate and manageable tasks and achievements, assembles and guides both internal and external resources on their execution and progress of the work
• Responsible for the entire delivery life cycle, starting from training, conducting meetings, testing configurations, and launch support
• Guide customers/partners to achieve maximum benefits from their implementation
• Travel to customer and partner locations when work related travel resumes (20-30%)

WHAT YOU'LL BRING:

• 8+ years of IT/software proven experience
• Working in software solutions and delivery with major global organizations and industry groups
• Ability to enable real-world, global use cases with new technologies and innovative thinking
• A strong understanding of network principles and design, and an appreciation of financial services networks
• Has a full understanding of the wider market dynamics, challenges, and technological advancements surrounding Ripple and its customers/partners to enable insightful problem solving
• Excellent team-working and interpersonal skills, able to build trust and confidence among customers, suppliers, partners, and colleagues
• Driving customer/partner software integration engagements as the "go-to" person/face of the organization
• Proactive, able to enthuse and lead others and generate energy and momentum
• Ability to analyze and resolve technical issues at a network, database, and/or application
• Prior experience with institutional crypto custody solutions would be a significant advantage.
• Hands on experience with software development (ideally writing production grade code)

Other common names for this role:

For positions that will be based in NY, the annual salary range for this position is below. Actual salaries may vary based on numerous factors including, among other things, an individual applicant’s experience and qualifications for the position. This range does not include equity or additional compensation, such as bonuses or commissions.

NY Annual Base Salary Range

$180,000 - $225,000 USD

WHO WE ARE:

Do Your Best Work

• The opportunity to build in a fast-paced start-up environment with experienced industry leaders
• A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning.
• Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team.
• In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in.
• Bi-weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team
• We come together for moments that matter which include team offsites, team bonding activities, happy hours and more!

Take Control of Your Finances

• Competitive salary, bonuses, and equity
• Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support
• Employee giving match
• Mobile phone stipend

Take Care of Yourself

• R&R days so you can rest and recharge
• Generous wellness reimbursement and weekly onsite & virtual programming
• Generous vacation policy - work with your manager to take time off when you need it
• Industry-leading parental leave policies. Family planning benefits.
• Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events

Benefits listed above are for full-time employees.

Ripple is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance. Please find our UK/EU Applicant Privacy Notice and our California Applicant Privacy Notice for reference.