Staff Software Engineer, Tech Lead, Scheduling

Toast; United States; Hybrid; USD 151,000 - 309,000; Full time

Benefits offered by this job

Equity

Job summary

Toast is seeking a Staff Software Engineer to join the Scheduling product as part of the Team Management Suite for restaurant employers. You will design and deliver scalable back-end solutions in a cross-functional environment, collaborating with Design, Product, and other engineers to balance profitability, predictability, and guest satisfaction.

You will lead architectural discussions, drive technical initiatives, and leverage AI tools to enhance development velocity and influence how we build

Qualifications

• 8+ years of back-end experience in Java, Kotlin, or other OO languages
• Proficient with modern API design (TypeScript, REST, GraphQL) and relational databases or alternative data stores
• Balanced ability to design high-level solutions and optimize code-level execution
• Demonstrated technical leadership and cross-team collaboration
• Proven ability to partner with engineering, product, customer success and other stakeholders
• Commitment to engineering excellence, quality, and user-centered design

Responsibilities

• Lead deep technical initiatives to increase our consumer footprint and employee engagement in restaurants
• Design scalable solutions considering tradeoffs and future needs
• Participate in architectural discussions and influence the technical roadmap
• Collaborate with Design, Product, and other engineering teams to build robust full-stack applications
• Champion engineering excellence and improve development velocity using AI tools

Skills

Back-end development

API design (TypeScript, REST, GraphQL)

Relational databases / data stores

Technical leadership

Job description

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

Toast is a rapidly growing company that’s revolutionizing how the restaurant industry does business by pairing technology with an extraordinary commitment to customer success. We help restaurants streamline operations, increase revenue, and deliver amazing guest experiences through our platform that combines restaurant point of sale, team management, guest-facing technology, and award-winning customer support. As a Toaster, you will be challenged to take on meaningful projects to help craft the company's future. Join us as we empower the restaurant community to delight guests, do what they love, and thrive.

We’re looking for a Staff Software Engineer to join in building the Scheduling product as part of Toast’s Team Management Suite for restaurant employers. You’ll play a key roll* in the design, development, and delivery of scalable software solutions that enable restaurant owners to build an optimal labor plan that balances interests in profitability, employee’s desire for predictability and flexibility, and guest satisfaction.

About this roll*:

As a Staff Software Engineer on our team, you will:

• Lead deep technical initiatives to increase our consumer footprint at Toast and employee engagement within restaurants
• Design solutions that anticipate and accommodate future needs while considering tradeoffs
• Participate in architectural discussions and influence the technical roadmap
• Collaborate with teams of Design, Product, and other engineering members in developing robust and scalable full-stack software applications
• Champion engineering excellence to raise the bar for you, your team, and the company
• Leverage cutting-edge AI tools to enhance your development workflow, improve velocity, and help pioneer new approaches to influence what we build and how we build it

Do you have the right ingredients*?

• 8+ years of back-end experience in Java, Kotlin, or other object-oriented languages
• Proficient with modern API design (TypeScript, REST, GraphQL) and relational databases or alternative data stores (e.g., PostgreSQL, DynamoDB).
• Balanced expertise: Ability to design high-level technical solutions on a whiteboard while remaining deeply connected to code-level execution and system performance.
• Demonstrated technical leadership, with the ability to drive cross-team alignment and influence across engineering, product, and business stakeholders.
• A proven track record of building partnerships across engineering, product, customer success, and other stakeholders.
• Experience maintaining a high bar for quality their team’s deliverables.
• Strong customer empathy and a drive to make their lives better through a thoughtful user experience, robust technical solutions, and continuous product improvement.

For Engineering ICs:

Leverage cutting edge AI tools to enhance your development workflow, improve velocity, and help pioneer new approaches to building - contributing to a culture of innovation and productivity across the team.

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy

We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

The base salary range for this role is listed below. The starting salary will be determined based on skills, experience, and geographic location. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits. You can learn more about how we align pay with local labor markets in our Geographic Pay Zone Philosophy.

Zone A

$193,000—$309,000 USD

Zone B

$168,000—$269,000 USD

Zone C

$151,000—$242,000 USD

How Toast Uses AI In Its Hiring Process

Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. We ask that you complete interviews and assessments on your own, without real-time AI tools, recording, or transcription bots, unless we tell you otherwise in advance. To learn more: https://careers.toasttab.com/ai-in-hiring

Our Approach to Hybrid Working

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast

People Are the Secret Ingredient in Our Recipe for Success

At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry brings together people with a wide range of backgrounds, experiences, and perspectives, and we value that same breadth at Toast. We strive to build a culture grounded in authenticity, respect, and humility, where every Toaster has a real opportunity to grow, contribute, and do their best work—raising the bar in delivering exceptional experiences for our customers and each other.

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [e-mail].

For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.