Staff Software Engineer, Tech Lead

United States Digital Space LLC; United States; Hybrid; USD 193,000 - 309,000; Full time

Benefits offered by this job

Hybrid work model

Competitive compensation

Global impact

Job summary

The company is building a world-class publishing and configuration platform to support diverse customers globally. As a member of the Config Platform team, you will work on a high-concurrency engine powering live updates across the ecosystem.

You will design, build, and maintain resilient systems, lead cross-team initiatives, and drive reliability and performance at scale in a hybride work environment. Our stack includes Kotlin/Java, AWS, Postgres, Spark, React, and messaging with

Qualifications

• Experience delivering mission-critical production services at scale.
• End-to-end ownership of high-throughput systems.
• Strong distributed systems and fault-tolerance skills.
• Ability to lead multi-team projects.
• Growth mindset and technical authority.

Responsibilities

• Design, build, deploy, and maintain resilient systems.
• Lead multi-team projects to improve functionality and reliability.
• Communicate technical direction and drive engineering quality.
• Diagnose performance bottlenecks and optimize.
• Drive productivity improvements across teams.

Skills

Distributed systems

Kotlin/Java

High-concurrency

AWS

PostgreSQL

React

Spark

Education

Bachelor's degree in CS/Engineering

Tools

DropWizard

DynamoDB

Lambda

Pulsar

RabbitMQ

Docker

Job description

At the company, we are committed to empowering our customers by providing the technology, resources, and community they need to thrive. While our roots are in food service, we are rapidly expanding into adjacent markets and international territories. Our mission is to build a world-class publishing and configuration platform that supports the diverse needs of all the company customers, regardless of their industry or location.

As a member of the Config Platform team, you will be at the heart of the company’s most critical infrastructure. We are the high-concurrency engine powering live system updates across the entire the company ecosystem. Whether it’s a menu change in Ireland or a pricing update for a 100 location enterprise, it all flows through our systems. We empower our customers with the ability to transform their operations in real-time with consistency and reliability

Why this team?

• Scale and Resiliency: We are the highest-trafficked service at the company. Our platform is mission-critical to core operations like ordering and business management; if we aren't performing, the business stops.
• Expanding the Vision: We are advancing a sophisticated change management vision. We give customers the confidence and precision tools they need to manage complex configurations and run their global businesses with ease.
• Platform Enablement: Beyond serving end-users, we are an ever-evolving internal platform. We aim to empower other the company engineering teams to build, deploy, and scale their own features quickly on top of our robust architecture.
• Future-Proofing: As our customer base grows at a phenomenal rate, we are re-architecting our infrastructure to handle increasing technical complexity and global scale.

About this role (Responsibilities)

• Design, build, deploy, and maintain highly resilient and scalable systems that are critical to our customers’ success
• Lead complex projects that span multiple teams to improve functionality and reliability for our customers
• Design solutions that anticipate and accommodate future needs while considering tradeoffs
• Effectively communicate technical direction, guide our team through execution while driving team quality practices
• Act as a force multiplier in improving engineering productivity
• Diagnose performance bottlenecks and implement optimizations

Do you have the right ingredients (Requirements)

• Approach your work with humility, empathy, and deep respect for your peers
• Articulate sophisticated project roadmaps and empower engineering cohorts to drive them toward fruition
• Proven track record of delivering and operating mission-critical production services at scale
• Maintain end-to-end ownership over high-throughput systems while navigating the complexities of distributed architecture
• Embody a growth-oriented mindset focused on continuous elevation of your craft and domain
• Establish yourself as a trusted technical authority capable of making decisions that secure both immediate wins and long-term strategic goals

Our Tech Stack

Our products run on a stack that ranges from guest and restaurant-facing Android tablets, to backend Kotlin and Java services, to internal, guest-facing, and restaurant-facing web apps. Our backend services follow a microservice architecture written using Kotlin/Java and DropWizard; we use AWS extensively, ranging from DynamoDB to RDS to Lambda. We have our own platform for dealing with user management, canary deployments, and robust load balancing. We store data in a set of sharded Postgres databases and utilize Apache Spark for large scale data workloads including query and batch processing. The web front-end is built using React and ES6. Our main point of sale application is an Android application written in Java and Kotlin. For data between tablets and our cloud platform, we rely on Pulsar event driven architecture along with some RabbitMQ clusters as well as direct tablet communication to the back end.

AI at the company

At the company, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy

We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits athttps://careers.toasttab.com/the company-benefits.

Zone A

$193,000—$309,000 USD

Zone B

$168,000—$269,000 USD

Zone C

$151,000—$242,000 USD

How the company Uses AI in its Hiring Process

Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring

Our Approach to Hybrid Working

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region:https://careers.toasttab.com/locations-the company

Diversity, Equity, and Inclusion is Baked into our Recipe for Success

At the company, our employees are ou