Staff Software Engineer, Pricing and Packaging Engineering

United States Digital Space LLC; San Francisco (CA); On-site; USD 197,000 - 247,000; Full time

Benefits offered by this job

Equity (RSUs)

Job summary

United States Digital Space LLC is seeking a Staff Software Engineer to own the architecture and delivery of our internal Commerce Platform, powering how we package, price, and deliver products to 500,000+ small businesses nationwide. You will partner with product, data science, and cross‑functional teams, mentor engineers, drive multi‑quarter initiatives, and apply AI tools to accelerate velocity.

Travel to onboarding is required; SF/NY locations offer $197k-$247k, while Denver/remotes offer

Qualifications

• 8+ years of software development experience.
• Deep experience building and operating large-scale backend platform systems (commerce, billing, pricing, packaging).
• Experience owning multi-quarter projects with measurable impact.
• Strong command of distributed systems, API design, and reliability practices (SLOs).
• Ability to lead cross-functional technical initiatives and align stakeholders.
• Ability to mentor engineers to maximize performance.
• Experience with large-scale refactors, performance and reliability issues.

Responsibilities

• Lead technical design and architecture for parts of the Commerce Platform, including catalog, promotion engine, and subscription/entitlement systems.
• Partner with product management and cross-functional teams to define the platform roadmap and drive adoption.
• Drive end-to-end delivery of complex projects from requirements to rollout and iteration.
• Mentor and grow engineers through code/design reviews and coaching.
• Leverage AI tools to accelerate engineering velocity and establish AI-enabled best practices.
• Collaborate with marketing and business teams to evolve the self-serve system for products, bundles, promotions, and discounts.

Skills

Experience with large-scale backend

Distributed systems

API design

SLOs in production

Cross-functional leadership

Mentoring engineers

AI-assisted development

Job description

About the company

At the company, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers. With teams in Denver, San Francisco, and New York, we support more than 500,000 small businesses nationwide and are building a workplace that reflects the people we serve.

All full-time employees receive competitive base pay, benefits, and equity (RSUs) — because everyone who helps build the company should share in its success. Offer amounts are determined by role, level, and location. Learn more about our Total Rewards philosophy.

AI is a fundamental part of how work gets done at the company. We expect all team members to actively engage with AI tools relevant to their role and grow their fluency as the technology evolves. AI experience requirements vary by role and will be assessed during the interview process.

About the Role:

The Pricing & Packaging team is looking for Staff Software Engineer to drive the development of the company's internal Commerce Platform solutions. You'll own the architecture and delivery of systems that power how the company packages, prices, and delivers its products to over 500,000 small businesses nationwide. In this role, you'll partner closely with product, data science, and cross‑functional engineering teams to build a reliable, scalable platform infrastructure that enables the company's growth. If you're energized by high‑stakes platform work at the intersection of engineering excellence and real business impact, this role is for you.

About the Team:

The Pricing & Packaging team sits at the heart of the company's Commerce infrastructure, serving as the single source of truth for all products, bundles, add‑ons, subscriptions, pricing, promotions, and discounts across the company's first‑party customer experience. The team owns and operates the company's internal Commerce Platform, including the product catalog, promotion engine, subscription, pricing experimentation platform, and entitlement services that enable Growth and other teams to bring the company's offerings to market effectively. We're a collaborative team of engineers, product managers, designers, and data scientists working on quarterly goals and monthly milestones, with a strong emphasis on platform reliability, adoption, and business impact. Our work directly shapes how the company's 500,000+ small business customers access the payroll, benefits, and HR tools they rely on every day.

Here’s what you’ll do day-to-day:

• Lead technical design and architecture for parts of the Commerce Platform, including the product catalog, promotion engine, and subscription and entitlement systems, ensuring services are reliable, performant, and meet business needs.

• Partner with product management and cross‑functional engineering teams (Growth, Onboarding, product teams) to define the platform’s technical roadmap and drive adoption across the company.

• Drive end-to-end delivery of complex, ambiguous projects from requirements gathering and technical scoping through implementation, rollout, and post‑launch iteration.

• Mentor and grow engineers on the team through design reviews, code reviews, and hands‑on technical coaching, fostering a culture of craftsmanship and continuous improvement.

• Leverage AI tools to accelerate engineering velocity and establish team‑wide best practices for AI‑augmented development.

• Collaborate with the company’s marketing and business teams to evolve the self‑serve system for managing products, bundles, promotions, and discounts, enabling faster time‑to‑market for new offerings.

Here’s what we're looking for:

• Successful applicants typically have 8+ years of software development experience.

• Deep experience building and operating large‑scale backend platform systems, ideally in commerce, billing, subscription management, pricing, and packaging domains.

• Experience owning multi‑quarter projects that solve complex engineering problems and make measurable customer impact at scale.

• Strong command of distributed systems, API design, and service reliability practices, with experience defining and meeting SLOs in production environments.

• Ability to lead cross‑functional technical initiatives, influence without authority, and align engineering, product, and business stakeholders around a shared technical vision.

• Ability to mentor engineers to maximize their performance and impact.

• Experience with large‑scale refactors, performance and reliability issues, and a strong sense of ownership over all aspects of your product area.

Please note that travel to the company's office for onboarding is required for this position.

Our cash compensation amount for this role is targeted at $163,000-$204,000 in Denver & most remote locations, and $197,000-$247,000 for San Francisco & New York. Stock equity is additional. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.

the company has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days