Staff Software Engineer – Marketplace Growth

Zipline; South San Francisco (CA); Sur place; USD 180 000 - 270 000; Plein temps

Résumé du poste

Zipline in California is hiring Growth Product Engineers to design and build software systems that help customers discover, onboard, place their first order, and become repeat users of Zipline delivery services. You will work across product, marketing, analytics, and operations to ship experiments and growth features at speed.

The role emphasizes ownership, customer empathy, and strong engineering fundamentals, with opportunities to influence real-world growth initiatives and adoption through

Qualifications

• 10+ years of experience building customer-facing software systems.
• Strong engineering fundamentals across frontend and backend.
• Experience improving acquisition, onboarding, activation, or retention metrics.
• Comfort with data, analytics, experimentation, and attribution systems.
• Strong product instincts and customer empathy.

Responsabilités

• Develop systems that drive customer acquisition, activation, referral, and retention.
• Launch and iterate on growth experiments rapidly.
• Optimize onboarding funnels and conversion flows.
• Develop attribution systems and experimentation infrastructure.
• Build referral, promo, and rewards systems.
• Analyze customer behavior and funnel performance.
• Improve lifecycle messaging and engagement experiences.
• Partner with marketing and operations teams on customer acquisition initiatives.
• Support growth campaigns tied to real-world events and local activations.
• Collaborate across engineering, product, marketing, analytics, and operations teams.
• Leverage modern tools and AI-assisted workflows to accelerate experimentation.

Connaissances

Customer-facing software

Frontend & Backend

Data analytics

Product instincts

Ownership mindset

Collaboration

Curiosity about growth

Rapid iteration

Communication

Description du poste

Zipline is the world's largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world's largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products. Our customers include the world's largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we've built to enable seamless, reliable, global operations. Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe. We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people's lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds.

Growth Engineering At Zipline

Growth Engineering sits at the intersection of product, marketing, engineering, analytics, and real-world operations. Your mission will be to help more consumers discover, adopt, and repeatedly use Zipline delivery. Some growth happens through software experiences such as onboarding flows, referral systems, promos, lifecycle messaging, attribution systems, and experimentation frameworks. Other growth happens in the physical world through launch events, delivery demos, local activations, and community marketing. We build the systems and experiments that connect these experiences together into scalable customer acquisition engines.

The Role

In this role, you will work across product, marketing, analytics, and operations to design and build software systems that help customers discover Zipline, onboard successfully, place their first order, and become repeat users. Some of the work involves building growth infrastructure into our codebases attribution systems, experimentation tooling, referral systems, promotional campaigns, and lifecycle experiences. Other work involves partnering with marketing and operations teams on building the tools that enable real-world customer acquisition initiatives tied to launch events, local activations, and delivery demos. This is a highly cross-functional and fast-moving role. The best Growth Product Engineers combine strong engineering fundamentals with customer curiosity, product instinct, and an experimentation mindset.

What You’ll Do

• Develop systems that drive customer acquisition, activation, referral, and retention
• Launch and iterate on growth experiments rapidly
• Optimize onboarding funnels and conversion flows
• Develop attribution systems and experimentation infrastructurel
• Build referral, promo, and rewards systems
• Analyze customer behavior and funnel performance
• Improve lifecycle messaging and engagement experiences
• Partner with marketing and operations teams on customer acquisition initiatives
• Support growth campaigns tied to real-world events and local activations
• Collaborate across engineering, product, marketing, analytics, and operations teams
• Leverage modern tools and AI-assisted workflows to accelerate experimentation

What You’ll Bring

• 10+ years of experience building customer-facing software systems
• Strong engineering fundamentals across frontend and backend systems
• Experience improving acquisition, onboarding, activation, or retention metrics
• Comfort working with data, analytics, experimentation, and attribution systems
• Strong product instincts and customer empathy
• An extreme-ownership mindset
• Curiosity about customer behavior and growth dynamics
• A bias toward action, experimentation, and rapid iteration
• Excellent collaboration and communication skills

What Else You Need To Know

The starting cash range for this role is $180,000 - $270,000. Please note that this is a target, starting cash range for a candidate who meets the minimum qualifications for this role. The final cash pay for this role will depend on a variety of factors, including a specific candidate's experience, qualifications, skills, working location, and projected impact. The total compensation package for this role may also include: equity compensation; overtime pay; discretionary annual or performance bonuses; sales incentives; benefits such as medical, dental and vision insurance; paid time off; and more.

Equal Opportunity / Diversity Statement

Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws or our own sensibilities. We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. As set forth in Zipline's Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.