Staff Software Engineer, Client Growth Team

Remote; San Francisco (CA); On-site; USD 190,000 - 230,000; Full time

Benefits offered by this job

Hybrid work options

Competitive benefits

Job summary

Included Health in San Francisco is seeking a Staff Software Engineer to shape our product platform and drive growth initiatives. You’ll balance hands-on coding with leadership, reporting to the Director of Engineering, Client Growth, and influencing cross‑functional teams.

You will design scalable architectures for high availability, prototype new ideas, mentor junior engineers, and translate business needs into robust technical solutions that boost user acquisition and retention.

Qualifications

• Bachelor's degree in Computer Science or related field.
• 7+ years of software development in growth-focused roles.
• Experience with architectural pattern design for high availability.
• Ability to assess technical feasibility for growth initiatives.
• Experience prototyping tools and rapid iteration techniques.
• Developing scalable solutions with innovative technologies.
• Leading development of production-ready code.
• Code optimization for system performance.
• Track record in system architecture and product platform development.
• Successful growth-strategy implementations.
• Leading cross-functional teams on product development.
• Ability to influence product strategy with engineering perspective.
• Resolving complex issues in SDLC.

Responsibilities

• Design architectural patterns ensuring high availability and fault tolerance.
• Iterate on prototypes with user feedback and analytics.
• Implement growth-focused product features and optimizations.
• Coordinate with cross-functional teams to align objectives.
• Mentor junior engineers and enforce engineering standards.
• Analyze and optimize code for better performance.

Skills

Architectural patterns

Growth mindset

Prototype tooling

Scalable systems

Code optimization

Cross-functional leadership

Production-ready code

Education

Bachelor's degree in Computer Science

Job description

Join our Client Growth Engineering organization as a Staff Software Engineer, where you will play a key role in shaping our product platform architecture and driving growth initiatives. Reporting directly to Director Engineer, Client Growth, you'll not only focus on hands‑on coding to prototype and deploy new ideas, but you will also leverage your technical skills and leadership abilities to make a real impact. This role offers you the chance to combine your engineering expertise with a forward-thinking mindset to contribute meaningfully to our growth objectives.

Responsibilities

• Design architectural patterns that ensure high availability and fault tolerance of the product. Evaluate and integrate new technologies to improve product capabilities, while collaborating with product managers to mirror business requirements in the system design. Assess the technical feasibility of proposed growth initiatives and maintain thorough documentation on system architecture and design choices.

• Rapidly iterate on prototypes using user feedback and analytics to refine the user experience in collaboration with design and product teams. Utilize innovative technologies to develop scalable solutions and lead the creation of proof-of-concept projects that showcase growth opportunities. Ensure a smooth transition of prototypes into production-ready code by working closely with engineering teams.

• Implement features and optimizations in the product that are specifically aimed at fostering growth. Analyze user behavior data to inform product improvements and work with marketing and sales to embed growth strategies into the product. Streamline the user onboarding process to boost conversions, monitor growth tactics for effectiveness, and refine strategies based on data-driven insights.

• Coordinate with cross-functional teams to ensure alignment on product development objectives. Effectively communicate technical constraints and possibilities to stakeholders outside of engineering. Drive consensus across teams for the prioritization of growth-focused features. Influence product strategy by offering an engineering perspective in cross-disciplinary meetings.

• Mentor junior engineers on best coding practices and lead by writing clean, maintainable code. Drive technical discussions and decision-making, champion innovation, and guide the team in adopting new technologies. Resolve complex issues and enforce engineering standards throughout the product development cycle.

• Analyze and enhance code efficiency to boost system performance. Conduct rigorous code reviews to meet performance benchmarks. Optimize application algorithms to achieve faster execution and reduced latency.

Qualifications

• Bachelor's degree in Computer Science or related field

• 7+ years with software development in a growth-focused role

• Proficiency in architectural pattern design for high availability and fault tolerance

• Ability to assess technical feasibility for growth initiatives

• Experience with prototyping tools and rapid iteration techniques

• Expertise in developing scalable solutions with innovative technologies

• Knowledge with leading development of production-ready code

• Proficiency in code optimization for system performance enhancement

• Track record in system architecture innovation and product platform development

• Successful implementation of high-impact growth strategies in previous roles

• History of leading cross-functional teams to align on product development objectives

• Documented ability to influence product strategy with an engineering perspective

• Experience in resolving complex issues in software development lifecycle

About Included Health

Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We're on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community - no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It's all included. Learn more at includedhealth.com.