Staff Software Engineer, Backend - Platform (Core AI Automation)

Triwill Group; United States; Hybrid; USD 218,000 - 257,000; Full time

Benefits offered by this job

Equity

Bonus eligibility

Medical insurance

Dental insurance

Vision insurance

401(k)

Job summary

Coinbase is hiring a Staff Software Engineer for the Core Automation team. You will architect and build Agentic AI systems that reimagine customer support and compliance processes in an AI-driven world.

You’ll lead distributed architectures, design APIs, and mentor engineers while scaling automation across multiple domains with a focus on reliability and user delight.

Qualifications

• 8+ years of software engineering experience with distributed systems and AI/ML production work.
• Experience with LLM-based applications, grounding measurements, hallucination mitigation, and guardrails.
• Expertise in APIs, orchestration layers, and evaluation frameworks for agentic AI at scale.

Responsibilities

• Architect and build Agentic AI systems powering compliance automation and operations.
• Design APIs and measurement frameworks to ground AI agents and reduce hallucinations.
• Lead distributed systems architecture for AI automation across domains.
• Create reusable primitives and orchestration solutions for scalable AI-powered automation.
• Mentor engineers in AI system design, coding standards, and production readiness for LLM-based apps.

Skills

Distributed systems design

AI/ML production applications

LLM-based applications

APIs design

Orchestration frameworks

Mentoring engineers

Job description

Ready to do the most impactful work of your career? At Coinbase, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase.

As a Staff Software Engineer on the Core Automation team within the Platform group, you'll architect and build the Agentic AI systems that are transforming how Coinbase operates. This team is reimagining customer support and compliance processes for a fully AI-driven world, designing intelligent agents, orchestration frameworks, and measurement systems that deliver delightful customer experiences at scale. You'll own the technical direction for production AI systems, working across cross-functional teams to bring this vision to reality while building primitives that scale automation across the company.

What you'll do:

• Architect and build Agentic AI systems that power Coinbase's compliance automation and other Operations, from intelligent agents through orchestration and guardrails
• Design foundational APIs and measurement frameworks that ensure AI agents are grounded, relevant, and reliably deliver customer delight with minimal hallucination
• Lead technical direction for distributed systems underpinning AI automation, defining architecture patterns and strategic roadmaps in partnership with engineering leadership
• Build reusable primitives and orchestration solutions that enable AI-powered automation to scale across multiple domains beyond the initial customer support and compliance focus
• Mentor engineers on AI system design techniques, coding standards, and production-readiness practices for LLM-based applications

Required skills and experience:

• 8+ years in software engineering with demonstrated experience architecting distributed systems and shipping production AI/ML applications
• Experience working with LLM-based applications, familiarity with - measuring and improving grounding, reducing hallucinations, and building guardrails for reliability
• Deep expertise designing APIs, orchestration layers, and evaluation frameworks for agentic AI systems at scale

Pay Transparency Notice: Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).

Annual base salary range (excluding equity and bonus):

$218,025 — $256,500 USD

• Equal Opportunity Employer: Coinbase is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, local laws.
• US Applicants: View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.
• Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]coinbase.com.
• Data Privacy & Arbitration: By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.