Staff Software Engineer, Analytics Platform - Seattle

Qualtrics; Seattle (WA); On-site; USD 177,000 - 214,000; Full time

Benefits offered by this job

Fun collaborative office environment

Quarterly team offsites

Education budget

QED program for career development

Job summary

Qualtrics in Seattle seeks a Staff Software Engineer for the Analytics Platform to scale data-intensive services across our Experience Management products. You will participate in design and architecture, own features end-to-end, collaborate with UX, TechOps and Product, and contribute to on-call rotations.

This role requires 8+ years of engineering experience and a strong background in distributed systems.

Qualifications

• Bachelor’s degree in CS or related field and strong algorithm/data modeling skills.
• Experience with distributed systems and data processing technologies like Elasticsearch, SQL, Spark, Trino.
• Ability to estimate and deliver on coding objectives.
• Strong mathematical or computational background.
• Open source data processing, storage, and serving technologies knowledge.
• Excellent troubleshooting and operational skills.
• 8+ years of meaningful engineering experience.

Responsibilities

• Focus on development of SaaS software; design, build, distribute, scale and operate these services.
• Develop scalable, robust, and highly available data-intensive microservices.
• Implement new features and optimize existing ones to provide customer value.
• Partner with UX, TechOps, Product to achieve best product designs.
• Attend daily stand-ups, collaborate with peers, be on-call, and deliver value to customers.

Skills

Algorithms

Data structures

Data modeling

Troubleshooting

Team collaboration

On-call readiness

Education

Bachelor’s degree in Computer Science or related field

Tools

Elasticsearch

SQL

Starrocks

Spark

Trino

Job description

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.

Staff Software Engineer, Analytics Platform - Seattle

Why We Have This Role

The Analytics Platform supports all of the Qualtrics Experience Management products. Our services ingest, store, process, and perform analytics on experience data, all at scale. We design systems for high availability, high throughput, data consistency and security. The platform we have built enables all of the customer, employee, brand and product experience teams to rapidly develop data-driven workflows and tools to help our customers manage their businesses.

How You’ll Find Success

• We aspire to be the best engineering organization within Qualtrics. Consequently, we focus on extending the platform by facilitating the specialization and personal growth of our engineers.
• Our engineers, at every level, participate in design and architecture, requirements gathering, full stack development and delivery, operations, quality, and benchmarking and optimization.
• Qualtrics wants to dominate the experience management space so we welcome individuals who are interested in envisioning the future and anticipating customer needs that don’t exist yet.
• We expect our senior contributors to identify hidden problems, to exhibit a healthy intellectual and engineering curiosity, and to continuously question if there isn’t a better way.
• Senior engineers would have the opportunity to drive the NorthStar and vision for the team. Time spent on the analytics platform occurs in dog years. You will grow rapidly.

How You’ll Grow

• You will be challenged to deal with high impact services, with high scale and reliability requirements.
• You will develop a broader understanding of the interactions between systems in areas such as caching, routing, queue management, and event driven systems.

Things You’ll Do

• Focus on the development of SaaS Software and design, build, distribute, scale and operate these services.
• Develop scalable, robust, and highly available data intensive micro services.
• Implement new features and optimize existing ones to provide customer value
• Partner with UX, TechOps, Product, to achieve the best product designs
• Attend daily stand-up meetings, collaborate with your peers, prioritize features, serve on an on-call rotation, and consistently deliver value to customers

What We’re Looking For On Your Resume

• We expect all of our contributors to have a bachelor’s degree in Computer Science or a related field, and to be capable of demonstrating expertise in algorithmic execution, data structures and data modeling, as well as the ability to estimate and deliver on coding objectives.
• Experience with distributed systems and data processing technologies example Elasticsearch, SQL, Starrocks, Spark, Trino
• Experience in employing advanced tools within a distributed computing system designed for large-scale data processing, ingestion and analytics.
• Strong mathematical and/or computational background.
• Knowledge of open source/industry standard data processing, storage, and serving technologies.
• Excellent troubleshooting skills and operational skills
• 8+ years of meaningful engineering experience

What You Should Know About This Team

• When working on Analytics Platform, collaboration is essential. You will get the opportunity to work with other teams, and projects on a regular basis.
• The scale of the problems we are solving means your impact will scale as well. You will have the opportunity to make big impacts on performance, cost, and reliability.
• The need to scale means ample opportunities to learn about new and upcoming technologies to meet growing customer needs.

Our Team’s Favorite Perks And Benefits

• Fun and collaborative office environment with in office amenities, food, drinks, outdoor space, and of course, pinball!
• Quarterly team offsites, giving developers a chance to interact with each other outside of the office and build camaraderie.
• Education budget you can flexibly spend on topics that interest you.
• QED (Qualtrics Engineer Development) Program encourages all engineers to invest in themselves up to 10% of their time each quarter to advance their careers.

The Qualtrics Hybrid Work Model

Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life. #hybrid

Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act, Equal Opportunity Employment, Employee Polygraph Protection Act

Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.

For full-time positions, this pay range is for base per year; however, base pay offered within this range may vary depending on location, job-related knowledge, education, skills, and experience. A sign-on bonus and restricted stock units may be included in an employment offer. Full-time employees are eligible for medical, dental, vision, life and disability, 401(k) with match, paid time off, a wellness reimbursement, and mental health benefits. For a detailed look at our benefits, visit Qualtrics US Benefits.

Washington State Base Annual Pay Transparency Range

$176,500—$214,000 USD