Staff Software Engineer – AI Platform

General Motors LLC; United States; Hybrid; USD 189,000 - 333,000; Full time

Benefits offered by this job

Health and wellbeing benefits

Medical insurance

Dental insurance

Vision care

Health Savings Account

Flexible Spending Accounts

Retirement savings plan

Life insurance

Paid vacation and holidays

Tuition assistance programs

Employee assistance program

GM vehicle discounts

Job summary

General Motors LLC is seeking a Staff IC to architect and implement next‑gen customer‑facing AI systems. You will design reusable modules for orchestration, grounding, memory, and tool integration, while contributing production Python/Go/Java code.

This is a senior technical leadership role focused on architecture rather than people management. You will influence patterns across cloud services (GCP/Azure), lead CI/CD and testing pipelines, and collaborate with product, security, data, and

Qualifications

• 8+ years of software engineering experience, including ownership of distributed, cloud‑native, or customer‑facing systems.
• Hands‑on architectural leadership with production systems at scale.
• Proficient in Python and at least one of Go/Java; strong distributed-systems design skills.

Responsibilities

• Own architecture and hands‑on delivery of complex customer‑facing AI modules from PRD through production.
• Turn product needs into clear component boundaries, APIs, data models, ERDs, sequence flows, deployment designs, test strategies, and AI evaluation plans.
• Build reusable services for orchestration, agents, grounding, retrieval, memory, tool integration, conversation state, and channel adapters.
• Lead technical decisions for inference, serving, reliability, security, observability, capacity, and operational readiness.
• Establish reference implementations and engineering patterns for AI‑enabled services across GCP and Azure.
• Drive CI/CD, automated testing, AI evaluation and regression pipelines, release readiness, and production operations.
• Partner with product, security, privacy, data, infrastructure, and application teams to resolve cross‑system tradeoffs.
• Provide technical leadership through architecture reviews, design documentation, code reviews, incident analysis, and production‑readiness reviews.
• Identify opportunities to simplify duplicated capabilities and standardize reusable platform interfaces.

Skills

Python

Go

Java

LLM apps

Distributed systems

Tools

Kubernetes

CI/CD

IAM

GCP

Azure

Job description

Job Description

At General Motors, our product teams are redefining mobility. Through a human-centered design process, we create vehicles and experiences that are designed not just to be seen, but to be felt. We’re turning today’s impossible into tomorrow’s standard —from breakthrough hardware and battery systems to intuitive design, intelligent software, and next-generation safety and entertainment features. Every day, our products move millions of people as we aim to make driving safer, smarter, and more connected, shaping the future of transportation on a global scale.

The Role

We are looking for a Staff Individual Contributor who combines exceptional software-engineering execution with enterprise architecture leadership to design and build the next generation of customer-facing AI systems. This role will lead the architecture and hands‑on implementation of reusable modules for conversational AI, agent orchestration, grounding, memory, tool integration, policy enforcement, and AI platform services. The successful candidate will help establish durable technical patterns across cloud services and customer experiences while personally contributing production code in Python and Go and/or Java. This is a senior technical leadership role, not a people‑management position. The engineer will influence architecture, mentor through technical leadership, raise engineering standards, and drive execution through design reviews and implementation—not through direct reports.

What You'll Do

• Own architecture and hands‑on delivery of complex customer‑facing AI modules from PRD through production.
• Turn product needs into clear component boundaries, APIs, data models, ERDs, sequence flows, deployment designs, test strategies, and AI evaluation plans.
• Build reusable services for orchestration, agents, grounding, retrieval, memory, tool integration, conversation state, and channel adapters.
• Lead technical decisions for inference, serving, reliability, security, observability, capacity, and operational readiness.
• Establish reference implementations and engineering patterns for AI‑enabled services across GCP and Azure.
• Drive CI/CD, automated testing, AI evaluation and regression pipelines, release readiness, and production operations.
• Partner with product, security, privacy, data, infrastructure, and application teams to resolve cross‑system tradeoffs.
• Provide technical leadership through architecture reviews, design documentation, code reviews, incident analysis, and production‑readiness reviews.
• Identify opportunities to simplify duplicated capabilities and standardize reusable platform interfaces.

Your Skills & Abilities (Required Qualifications)

• 8+ years of software engineering experience, including ownership of distributed, cloud‑native, or customer‑facing systems.
• Track record as a hands‑on technical architect, staff/principal engineer, or lead programmer delivering production systems at scale.
• Expert Python and strong Go and/or Java programming skills.
• Strong command of distributed‑system design, service boundaries, API and data contracts, asynchronous processing, eventing, caching, consistency, and fault tolerance.
• Production experience with LLM applications, agent orchestration, RAG, embeddings/vector search, tool use, MCP, A2A, and chatbot or workflow‑based systems, including quality, safety, grounding, and regression evaluation.
• Experience with inference and serving for low latency, high throughput, concurrency, autoscaling, traffic management, and cost/performance optimization.
• Cloud and delivery experience with GCP and/or Azure, containers/Kubernetes, IAM, secrets, messaging, managed data services, CI/CD, infrastructure as code, and automated testing.
• Ability to define and implement architecture artifacts and non‑functional requirements covering security, privacy, observability, SLOs/SLIs, capacity, BCP, DR, and operational resilience.
• Strong written and verbal communication, technical judgment, and ability to influence without direct authority.

What Will Give You A Competitive Edge (Preferred Qualifications)

• Experience building conversational AI for automotive, mobility, contact center, consumer, or other high‑scale customer‑facing domains.
• Experience with Vertex AI, Azure AI services, model gateways, vector databases, retrieval/evaluation platforms, and model observability.
• Experience with privacy‑aware personalization, governed memory, grounding, tool access, auditability, and deletion workflows.
• Experience integrating CRM, identity, knowledge, telephony, messaging, or other enterprise systems.
• Experience converging duplicated platforms through incremental adoption and leading cross‑organization architecture initiatives without direct authority.

Compensation

The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws. The salary range for this role is $189,300–$333,400. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position, as well as the geography of the selected candidate.

Bonus Potential

An incentive pay program offers payouts based on company performance, job level, and individual performance.

Benefits

GM offers a variety of health and wellbeing benefit programs. Benefit options include

• medical
• dental
• vision
• Health Savings Account
• Flexible Spending Accountsretirement savings plan
• sickness and accident benefits
• life insurance
• paid vacation and holidays
• tuition assistance programs
• employee assistance program
• GM vehicle discounts

Immigration and Sponsorship

GM does not provide immigration‑related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J‑1, etc).

Location and Reporting

This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week {or other frequency dictated by their manager}. Relocation benefits are available for candidates who qualify under company policy.

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us

We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.

Benefits Overview

From day one, we’re looking out for your well‑being–at work and at home–so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.

Non‑Discrimination and Equal Employment Opportunities (U.S.)

General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers. All employment decisions are made on a non‑discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws.

Accommodations

General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us or call us at 1‑800‑865‑7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. We are leading the change to make our world better, safer and more equitable for all through our actions and how we behave.