Staff Software Engineer, AI-Native Engineering - Flow

ServiceNow; United States; Remote; USD 150,000 - 262,000; Full time

Job summary

ServiceNow is seeking a Staff Software Engineer for AI-Native Engineering in Flow. Remote, full-time, with a market-based salary range of $150K–$262K per year. The role leads AI-native feature development, sets standards for quality and observability, and guides production readiness and governance. Sponsorship details provided in description.

The candidate will mentor engineers, collaborate across product and engineering, and shape the future of AI-assisted development within Flow.

Responsibilities

• Lead architecture and delivery of complex AI-native software features for Flow, including agent runtimes, tool use, prompt and context layers, retrieval, and evaluation systems.
• Establish AI-assisted development practices, mentor engineers, set standards for quality and observability, partner across product and engineering, and own production readiness, reliability, governance, and defect triage.

Job description

Staff Software Engineer, AI-Native Engineering - Flow

$150K–$262K/yr Above Market Full-time Remote 2d ago

Observability

About the role

Lead architecture and delivery of complex AI-native software features for Flow, including agent runtimes, tool use, prompt and context layers, retrieval, and evaluation systems. Establish AI-assisted development practices, mentor engineers, set standards for quality and observability, partner across product and engineering, and own production readiness, reliability, governance, and defect triage.

Your Match

How well this role fits your profile.

Confirmed H-1B sponsor. The Department of Labor record shows filings under SERVICENOW, INC. .

Filings 1,174

Approved 96.8%

Avg wage $142K

From public Department of Labor LCA disclosures. Sponsorship history is a signal about the employer, not a commitment on this role.