Role overview
This Staff Site Reliability Engineer position sits within a dedicated Government SRE team responsible for the technical reliability of regulated cloud environments and the coordination of compliant deployments into them. The role operates at the intersection of FedRAMP-style compliance obligations and the need to deliver a consistent software experience that mirrors commercial environments. U.S. citizenship and residence in the United States are required, with possible customer or third-party background checks up to Secret Clearance depending on assignment.
Responsibilities
- Drive continuous software delivery, resolve production incidents, run post-mortems, and build automation for deployment, self-testing, and alerting.
- Lead incident management for production issues, ensuring rapid recovery, thorough root cause analysis, and follow-up preventative actions.
- Improve the observability strategy in collaboration with application engineering teams to strengthen monitoring and reduce alert noise.
- Define, implement, and monitor SLOs, SLIs, and SLAs with product and engineering partners to align with business objectives.
- Own and coordinate all government environment releases, driving pipeline efficiency, reliability, and visibility improvements.
- Ensure infrastructure and releases meet FedRAMP, government, and industry standards while maintaining required documentation and risk assessments.
Requirements
- 8+ years in SRE, DevOps, or Infrastructure Engineering for SaaS, including 4+ years operating at large scale.
- 2+ years of production experience with a container orchestration system, including experience with canary or blue-green release patterns.
- Hands-on background with industry-standard observability stacks such as Prometheus, Grafana, ELK, or OpenTelemetry, plus incident management processes.
- Proven track record supporting FedRAMP, security, risk management, and compliance processes for software releases.
- Experience working directly with government agencies or in other highly regulated industries.
- Familiarity with testing strategies and automation in large-scale environments.
Nice to have
- Comfort operating in environments with strict change-control and audit requirements.
Benefits and work setup
- The listed base salary range for this role is $156,000–$200,000 USD, with location-based variations.
- Standard benefits include equity awards, flexible paid time off, parental leave, medical/dental/vision coverage, 401(k) match, and wellness perks.