Staff Site Reliability Engineer

Greenhouse Software, Inc.; United States; Remote; USD 170,000 - 436,000; Full time

Benefits offered by this job

Unlimited PTO

Medical, dental, vision coverage

401(k) with match

Volunteer time off

Job summary

Veeam is building a global Site Reliability Engineering (SRE) function to support the Veeam Data Cloud. As a Staff SRE, you will lead by building reliable-by-default platforms, tooling, and patterns used by product teams at scale.

You will mentor senior engineers, define architectural best practices, and drive cross-team adoption of reliability standards across the platform, with a focus on Azure initially and multi-region operability.

Qualifications

• 8+ years in software engineering for cloud-based products.
• Strong experience designing and operating distributed systems.
• Proven leadership and mentoring of engineers.

Responsibilities

• Write production-grade services in Go, Java, or C# and ensure reliability.
• Lead cross-team reliability initiatives and architectural reviews.
• Define SRE practices, SLOs, error budgets, and incident response.
• Participate in on-call rotations and drive blameless postmortems.

Skills

Go

TypeScript/Node.js

C#

Java

Kubernetes

Terraform

Pulumi

CI/CD

Observability

Mentoring

Tools

GitHub Actions

GitLab

ArgoCD

Job description

Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands.

About the Role

Veeam is launching a global Site Reliability Engineering (SRE) function to support the rollout and operation of our new SaaS offering: the Veeam Data Cloud. SRE at Veeam is a software engineering discipline that uses code, data, and systems thinking to make product delivery safe and fast. As a Staff Site Reliability Engineer, you’ll lead by building reliable‑by‑default platforms, tooling, and patterns that product teams adopt at scale. You will serve as a hands‑on technical leader within the SRE team, guiding senior engineers, influencing product development teams, and ensuring the systems we operate are built to be reliable, scalable, and observable from the ground up.

You will drive strategic initiatives, mentor others in the practice of SRE, and help define architectural best practices across our platform. This role is pivotal in aligning teams, enforcing high standards, and scaling SRE principles globally within Veeam.

What You Will Build & Own

• Reliability features as productized code: libraries, services, and controllers (e.g., deployment safety guards, rate‑limiters, circuit breakers, load‑shedding adapters, back‑pressure controls) that product teams import and extend.
• Observability platform: define the data model and implement telemetry pipelines (metrics + logs + traces), SLI/SLOs, and error‑budget policies; ship SDKs/CLI/plugins that let teams declare SLOs in code and gate releases.
• Change safety toolchain: progressive delivery primitives (canary, blue/green, feature flags), automated rollback, and release validation - delivered as reusable services/operators and CI/CD integrations.
• Resilience automation: fault‑injection APIs, chaos experiments, traffic shadowing, and load/perf harnesses baked into pre‑prod and prod pipelines.
• Golden‑path platform components: Terraform/Pulumi modules, Kubernetes operators, Helm charts, and reference microservice templates (authn/z, config, tenancy, telemetry) with paved‑road docs.
• Incident learning systems: post‑incident automation (context capture, timeline, action tracking), and code changes that remove classes of failure (not just runbooks).
• Write high‑quality code in one or more of: Go, TypeScript/Node.js, C#, or Java. Design APIs, write tests, and ship iteratively.
• Lead designs for distributed, multi‑region services (initially on Azure) with a focus on failure modes, graceful degradation, and operability.
• Partner with Staff/Principal peers across product and platform to align on reliability standards and drive cross‑team adoption.
• Instrument systems deeply (metrics, logs, traces) and automate detection/response; keep alerting actionable.
• Lead complex incidents during your daytime; drive blameless learning and land systemic fixes in code.
• Mentor senior engineers; raise the bar via design reviews, ADRs, and pair programming.
• 8+ years in software engineering for cloud‑based products; significant time designing/operating distributed systems at scale.
• Strong proficiency in at least one backend language (C#, Java, Go, TypeScript/Node.js) and in writing production‑grade services/libraries.
• Deep hands‑on with Kubernetes, IaC (Terraform or Pulumi), and CI/CD (e.g., GitHub Actions, GitLab, ArgoCD).
• Practical observability expertise (metrics, tracing, logging) and experience turning SLOs/error budgets into engineering workflows.
• Ability to lead cross‑team initiatives, influence architecture, and deliver measurable reliability outcomes.
• Comfortable with a follow‑the‑sun on‑call model (8 hour daytime rotations) and coverage.

Nice to have

• Built reliability platforms (SLO/SLO policy engines, progressive delivery, chaos/validation) used by multiple teams.
• Multi‑cloud or advanced Azure networking/traffic management (cross‑region failover, DNS, gateway, service mesh).
• Performance engineering at scale (workload modeling, cost/perf tradeoffs, regression detection).

How we work

• Engineering > firefighting: we prevent repeated incidents by changing code, not adding toil.
• Data‑driven: SLIs/SLOs and error budgets guide release decisions and reliability investments.
• Enablement, not gatekeeping: we build paved roads and self‑service so product teams move faster and safer.
• Blameless learning: incidents are inputs to design; we optimize for fast detection, fast rollback, and fast learning.

On‑call & working hours

• Standard shifts, aligned to business hours in a 3×8h global rotation.
• Rotations are designed for fairness (predictable schedules, protected focus time, and compensatory benefits per local policy).

Why Join Veeam?

• Be a core architect in the rollout of Veeam’s first global SaaS offering—the Veeam Data Cloud.
• Help shape a modern, engineering‑driven SRE practice from the ground up.
• Influence long‑term reliability and architecture across a global product portfolio.
• Work in a collaborative environment with engineering leaders who value strategic thinking, hands‑on problem solving, and customer empathy.
• Enjoy competitive pay and benefits, flexible work arrangements, and a team culture built on learning, ownership, and impact.

What you'll get

• Unlimited paid time off, 12 paid holidays including 4 global VeeaMe Days for self‑care and 24 paid volunteer hours annually through Veeam Cares
• Paid parental leave: 8 weeks for all parents, 16 weeks for birthing parents
• Medical, dental, and vision coverage starting on your first day
• Mental health support, therapy sessions, and digital wellness tools via our Employee Assistance Program
• 401(k) retirement plan with company matching contributions
• Fertility, adoption, and surrogacy support through Maven, plus paid volunteer time
• AirVet: 24/7 virtual veterinary care at no cost
• Legal services, identity protection, and supplemental health insurance options
• Tax‑advantaged spending accounts for healthcare, dependent care, and commuting
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning

Compensation Transparency

Veeam is committed to pay transparency and equitable compensation. For this role, the compensation range below reflects the expected total target compensation (TTC), inclusive of base pay and a competitive performance‑based bonus. For roles with a commission plan, the compensation range represents On Target Earnings (OTE), which includes base salary plus variable commission. When determining compensation, Veeam takes into consideration factors such as experience, education, skills, and geographic zone. Offers are typically made below the midpoint of the range.

In addition to compensation, Veeam provides a comprehensive benefits package, including health coverage, retirement plans, and unlimited time off.

U.S. Geographic Zones & Compensation Ranges (TTC / OTE)

Zone 1: San Francisco Bay Area, New York City Boroughs

$234,840 - $436,080 USD

Zone 2: Washington, California (excluding San Francisco Bay Area)

$215,270 - $399,740 USD

Zone 3: Texas, Illinois, North Carolina, Colorado, Massachusetts, Pennsylvania, Virginia, Oregon, Nevada, Hawaii, New York (excluding NYC boroughs); Sales roles located in Georgia, Ohio, and Arizona

$195,700 - $363,400 USD

Zone 4: All other US locations

$170,259 - $316,158 USD

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