Staff Site Reliability Engineer

Diligent Corporation; New York (NY); On-site; USD 131,000 - 164,000; Full time

Job summary

Diligent Corporation seeks a highly skilled Staff Site Reliability Engineer in New York to enhance and maintain its private cloud environments. You will design, optimize, and automate infrastructure, collaborating with cross-functional engineering teams.

The ideal candidate has over 10 years in systems engineering, with strong VMware and Linux skills. Join a dynamic company committed to innovation and excellence in governance, risk, and compliance (GRC) SaaS solutions.

Qualifications

• 10+ years of experience in systems engineering or infrastructure roles, with at least 5 years at a senior or staff level.
• Expert proficiency in VMware vSphere including ESXi, vCenter, and DRS.
• Advanced Linux administration skills (RHEL/CentOS/Ubuntu).

Responsibilities

• Architect, deploy, and maintain VMware-based private cloud infrastructure.
• Automate infrastructure operations using PowerCLI, Ansible, or Python.
• Support and maintain F5 BIG-IP and AVI for application delivery.

Skills

VMware vSphere expertise

Linux administration

Automation frameworks

Active Directory

Problem-solving skills

Tools

PowerCLI

Ansible

Python

F5 BIG-IP

Terraform

Job description

We are seeking a highly skilled Staff Site Reliability Engineer with deep technical expertise across VMware, Linux, and automation frameworks, to join our global Infrastructure & Operations team. This role is a hands‑on senior engineering position responsible for designing, maintaining, and optimizing our private cloud environments, which underpin mission‑critical SaaS products.

The ideal candidate will have extensive experience operating in enterprise data‑center environments, a strong foundation in Microsoft Active Directory and Windows Server, and a proven ability to build—not just run—automation workflows that improve reliability, scalability, and efficiency.

You will work closely with other engineering teams (Network, Security, SRE, and DevOps) to ensure the stability and performance of our global platform and drive continuous improvement through automation and infrastructure modernization.

Key Responsibilities

• Architect, deploy, and maintain VMware‑based private cloud infrastructure across multiple global data centers.
• Automate infrastructure operations using PowerCLI, Ansible, Python, or other automation tools to streamline provisioning, configuration, and compliance tasks.
• Administer and optimize Linux (RHEL/CentOS/Ubuntu) and Windows Server operating systems supporting enterprise workloads.
• Integrate and maintain Active Directory for authentication, policy, and service account management across hybrid environments.
• Collaborate with network and security teams to manage and troubleshoot firewall rules, VPNs, load balancers, and routing dependencies.
• Support and maintain F5 BIG‑IP and AVI (NSX Advanced Load Balancer) for application delivery and traffic management.
• Ensure system availability, performance, and security to meet SLAs and compliance requirements (CIS, NIST, ISO).
• Participate in on‑call rotations and change control processes for infrastructure incidents and maintenance.
• Document architecture, procedures, and automations for cross‑team knowledge sharing and operational continuity.
• Mentor junior engineers and contribute to long‑term technical strategy for infrastructure automation and modernization.

Required Experience / Skills

• 10+ years of experience in systems engineering or infrastructure roles, with at least 5 years at a senior or staff level.
• Expert proficiency in VMware vSphere (6.x/7.x/8.x) – including ESXi, vCenter, DRS, HA, vMotion, and distributed switches.
• Advanced Linux administration skills (RHEL/CentOS/Ubuntu), including performance tuning, system hardening, and troubleshooting.
• Strong understanding of Windows Server and Active Directory, including Group Policy, DNS, and authentication integrations.
• Demonstrated experience building automation frameworks using PowerShell, PowerCLI, Ansible, Python, or similar tools.
• Hands‑on experience in enterprise data‑center environments, including storage (SAN/NAS), networking, and monitoring systems.
• Solid understanding of TCP/IP networking, email infrastructure, DNS, VPNs, and firewall concepts.
• Experience working with F5 BIG‑IP, AVI / NSX Advanced Load Balancer, or similar ADC platforms.
• Familiarity with configuration management, version control (Git), and CI/CD pipelines.
• Strong problem‑solving and analytical skills with a focus on reliability and scalability.

Nice to Have

• Knowledge of Pure Storage, Cisco UCS, or similar data‑center technologies.
• Experience with Terraform, Jenkins, or Azure DevOps for infrastructure automation.
• Exposure to security hardening and compliance frameworks (CIS, NIST, ISO 27001).
• Experience in SaaS or highly available enterprise environments.

U.S. pay range

$131,000 - $164,000 USD

About Us

Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700 000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C‑Suite and the board a consolidated view of their entire GRC practice so they can manage risk, build resilience and make better decisions faster.

At Diligent, we build the future with people who think boldly and move fast. Whether you're designing systems that leverage large language models or part of a team reimagining workflows with AI, you'll help us unlock entirely new ways of working and thinking.

Equal Employment Opportunity Statement

Diligent is a proud equal‑opportunity employer. We do not discriminate based on race, color, religion, sex, national origin, disability, veteran status, or any other protected class in accordance with applicable federal, state, and local laws. We provide reasonable accommodations for qualified individuals with disabilities and disabled veterans in our hiring process.