Staff Services Administrator

County Of Mendocino; Ukiah (CA); On-site; USD 70,000 - 110,000; Full time

Job summary

The County of Mendocino, processing through BHRS in Ukiah, seeks a seasoned supervisor to lead administrative and technical staff, overseeing complex duties and ensuring compliance with policies and laws. The role emphasizes staff development, data analysis, and interdepartmental collaboration in a dynamic county environment.

Ideal candidates will hold a bachelor’s degree with relevant public administration experience, strong supervisory skills, and the ability to manage budgets and reporting.

Qualifications

• Bachelor's degree required with 1–3 years of senior-level administrative experience or 2–3 years in related roles.
• Experience in public administration, budgeting, or personnel management is preferred.
• Strong supervisory, analytical, and communication skills are essential.

Responsibilities

• Supervise and evaluate administrative and technical staff; hire, train, mentor, and discipline as needed.
• Review departmental operations, policies, contracts, and major reports; assist in budget preparation.
• Analyze data, prepare recommendations on policies, and coordinate interdepartmental activities.

Skills

Supervision

Verbal communication

Written communication

Data analysis

Independent work

Problem solving

Education

Bachelor's degree

Public administration experience

Job description

The current vacancy is with BHRS in Ukiah. A highly qualified candidate will be familiar with the history of Mental Health Services Act, the impacts of Proposition 1 of 2024, and the Behavioral Health Transformation to Behavioral Health Services Act.

The list developed from this recruitment will be used for a limited period to fill open and promotional, regular full-time, and part-time positions in a variety of departments, service areas, and locations throughout the County, should they occur.

Under general direction, plans, directs, evaluates, participates in and supervises the work of administrative and technical support staff and/or performs the more complex administrative and technical work within the assigned discipline (General/Administrative, Staff Development, Personnel, or Fiscal). Performs other related duties as required.

Supervisor Academy is mandatory for all supervisors and consists of nine courses that must be completed within two years. Participation is required and completed during work hours.

Duties may include, but are not limited to the following:

• Carry out supervisory duties in accordance with policies, procedures and applicable laws including: interviewing, hiring and training and mentoring, planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints and resolving problems.
• Participate in or perform the more difficult and complex work of a unit of professional, technical, and clerical staff support engaged in the review and analysis of departmental operations, policies, and procedures; supervise and participate in the preparation and monitoring of contracts executed by the department; and supervise and participate in the preparation of major departmental reports such as the comprehensive annual plan and departmental data processing plans.
• Gather and study data regarding department operations; review and analyze organizational studies, policies, and procedures, budgetary requirements, personnel management practices, and other aspects of agency operations; prepare reports, and make recommendations on departmental policies, procedures, and operations.
• Review and analyze legislation, state mandated regulations and procedures and relevant court decisions to determine impact on departmental operations; make recommendations for necessary actions.
• Represent the department in meetings with personnel from other agencies.
• Compile and analyze data and make recommendations on the formulation of policy and procedures, and staffing and organizational changes.
• Conduct surveys and perform research and statistical analyses on administrative, fiscal, personnel, and operational problems.
• Participate in the installation of new and revised programs, systems, procedures, and methods of operation.
• Coordinate complex and difficult activities and work related to assigned discipline.
• Compile materials and assist in the preparation of budgets, reports, manuals, and publications.
• Assist in the design and implementation of systems and forms for use in operations.
• Respond to complaints and requests for information.
• Assist in the coordination of departmental activities between divisions, with the County, and with outside agencies.
• Represent the department as assigned in committee meetings.
• Work with departments and employees on human resources problems, staffing/ organizational needs, and the interpretation of human resources policies and procedures.
• Participate in special projects as assigned.
• Develop curriculum and conduct training sessions and workshops.
• Perform related duties as assigned.

MINIMUM QUALIFICATIONS REQUIRED

Education and Experience: One (1) year of experience as a Senior Program Specialist, Senior Staff Services Analyst, or Senior Department Analyst, or two (2) years of experience as a Program Specialist II, Staff Services Specialist or Analyst II, or Department Analyst II; OR, depending upon the position recruited for, three (3) years of professional administrative experience in one of the specified disciplines (General/Administrative, Personnel, Staff Development, or Fiscal), AND, a bachelor's degree from an accredited college or university. An additional two (2) years of qualifying experience may substitute for the required education.

Licenses and Certifications:

Valid Driver's License is preferred but not required. Some positions in this classification may require possession of a valid California driver’s license or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.

Knowledge of:

• General principles of public administration; principles and practices of assigned areas of specialization including personnel administration, accounting, budgeting, staff development, data processing, or program analysis.
• Principles and practices of effective supervision.
• Governmental functions and organization.
• Principles and practices of the assigned discipline (General/Administrative, Personnel, Staff Development, or Fiscal)
• Principles and practices of organization and public administration.
• Research techniques, methods, and procedures.
• Methods of reporting information.

Skill in, Mental and Physical Ability to:

• Plan, organize, direct, and review the work assigned to staff in the unit.
• Select, train, supervise, evaluate, and discipline subordinate staff.
• Collect, interpret, and evaluate narrative and statistical data pertaining to fiscal and management matters.
• Provide verbal and written technical direction to others.
• Communicate effectively in writing in order to prepare a variety of reports, correspondence, and memoranda,
• Properly interpret and make decisions in accordance with appropriate laws, rules, and policies.
• Communicate clearly and concisely.
• Review organizational and administrative problems, and recommend and implement an effective course of action.
• Identify problems and central issues.
• Establish effective working relationships.
• Work independently.
• While performing the essential functions of this job the employee is regularly required to sit, use hands to finger, handle, or feel, reach with hands and arms, and speak and hear.
• While performing the essential functions of this job the employee is occasionally required to stand, walk and lift and/or move up to 25 pounds.

Examination Process:

All complete applications will be reviewed; incomplete applications will not be considered. Based on the number of qualified candidates, applicants meeting the job requirements and qualifications will be invited to participate in an oral examination (weight 100) or an application appraisal exam, consisting of an evaluation of education and experience as stated on the application form. The examination process will test the knowledge and abilities described above. A minimum score of 70 must be attained for placement on the employment list.

Special Testing:

The County of Mendocino is committed to the full inclusion of all qualified individuals. In accordance with the Americans with Disabilities Act (ADA) and California’s Fair Employment and Housing Act (FEHA), if special accommodations for a disability or religious conviction are necessary at any stage of the application and/or testing process, please notify the Human Resources Department in advance at [phone]. Reasonable notice is required to allow adequate time for review and evaluation of your request.

Special Requirements:

Employment in some County departments or positions may require the successful completion of a pre-employment criminal background, which may include fingerprinting, and/or a medical examination, which may include drug screening.

This announcement is a synopsis of duties and requirements of this job. To review the complete classification specification and benefits, please see the HR website. Applications must be submitted to the Human Resources Department by the final filing date.

The County of Mendocino participates in the E-Verify program to confirm employment eligibility. If hired, the information you provide on your Form I-9 will be used to verify your authorization to work in the United States.

Learn more:

• E-Verify Notice of Participation (Download PDF reader)
• Right to Work (Download PDF reader)

The County of Mendocino is an Equal Opportunity Employer