Staff ServiceNow Software Engineer

First American; California, Santa Ana (MO, CA); On-site; USD 145,000 - 213,000; Full time

Job summary

An established industry player is looking for a Staff ServiceNow Software Engineer to lead the architecture and development of their ServiceNow platform. This role involves designing and implementing scalable, reliable software solutions while collaborating with product management to align technology with business goals. The ideal candidate will have over 8 years of experience in software engineering, particularly in large-scale distributed systems, and will advocate for continuous improvement through innovative solutions. Join a diverse and inclusive workplace that values your contributions and offers a comprehensive benefits package.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401k

PTO

Employee Stock Purchase Plans

Qualifications

• 8+ years in software engineering with a focus on large-scale distributed systems.
• Experience with engineering best practices and automation.

Responsibilities

• Lead the architecture and development of the ServiceNow platform.
• Collaborate with product management to define solution architectures.

Skills

Software Engineering

Distributed Systems

API Development

Cloud-Native Environments

Communication Skills

Tools

JavaScript

HTML

CSS

AngularJS

ServiceNow

Job description

Who We Are

Join a team that puts its People First! Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for ten consecutive years. We have also earned awards as a best place to work for women, diversity, and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We Do

First American is seeking a Staff ServiceNow Software Engineer. This person will lead the architecture, development, and optimization of our ServiceNow platform. An ideal candidate has strong technical expertise, a product mindset, and takes a hands-on approach to building high-quality and sustainable software products. As a Staff Software Engineer, you will lead projects as part of small, focused engineering teams, to build fast, clean, reliable code that drives business value for our customers.

What You'll Do:

1. Code: You will actively contribute to the codebase, designing, developing, testing, and deploying code supporting our most complex functional areas. You will architect and implement modern, scalable, highly available, and fault-tolerant services.
2. Lead Technical Strategy: Develop a clear vision for the ServiceNow platform and a long-term strategy to achieve goals. Provide technical expertise in software development and make informed decisions about architecture and design. Advocate for technology investments.
3. Collaborate/Partner: Partner with product management to envision future features, plan roadmaps, and define solution architectures aligned with business needs. Facilitate design discussions and reviews.
4. Operational Excellence: Implement high-quality, secure, and observable solutions. Contribute to reviews of design, code, artifacts, and metrics.
5. Continuous Improvement: Drive continuous improvement through feedback, architectural standards, proof-of-concepts, and emerging technologies.

What You'll Bring:

• 8+ years in software engineering, with experience in large-scale distributed systems.
• Experience with engineering best practices, automation, and building large-scale back-end services and APIs.
• Knowledge of data structures, asynchronous architectures, and distributed algorithms.
• Understanding of software engineering principles and infrastructure operations.
• Ability to build robust, reusable solutions and mentor teams.
• Experience with deployment, observability, and cloud-native environments.
• Data-driven approach using metrics for continuous improvement.
• Strong communication and organizational skills.

Preferred Experience:

• Proficiency in JavaScript, HTML, CSS, AngularJS; ServiceNow scripting languages a plus.
• Experience with relational databases, REST/SOAP APIs, XML, JSON.
• Knowledge of ServiceNow security settings and platform best practices.
• Certifications like CAD or CSA are highly desirable.

Pay Range: $145,000 - $212,660 Annually

This range is an estimate based on various factors including experience and location.

#ST2

Note: For candidates working from unincorporated areas within Los Angeles County, additional employment considerations apply, including review of criminal history in accordance with local laws.

What We Offer

We celebrate diversity, equity, and inclusion, fostering an authentic and inclusive workplace. Our benefits include medical, dental, vision, 401k, PTO, and employee stock purchase plans.