Staff ServiceNow Software Developer

Lockheed Martin; Orlando (FL); On-site; USD 128,000 - 192,000; Full time

Job summary

A leading aerospace and defense company seeks a Staff ServiceNow Software Developer to design and develop ServiceNow solutions. This role demands advanced technical skills and experience in ITIL processes, requiring a Bachelor's degree and at least five years of relevant experience. Join a collaborative environment focused on innovation.

Qualifications

• Minimum of 5 years of experience with ServiceNow development and administration.
• Proven expertise in ITIL processes including Incident, Problem, Change, and Service Request Management.
• ServiceNow Certified Application Developer (CAD) and ServiceNow Certified System Administrator (CSA) preferred.

Responsibilities

• Lead design and implementation of ServiceNow applications, modules, and custom solutions.
• Architect integrations between ServiceNow and external systems using REST/SOAP APIs.
• Maintain technical documentation and ensure compliance with security standards.

Skills

JavaScript

GlideScript

HTML

CSS

AngularJS

ITIL Processes

REST

SOAP

Education

Bachelor's degree in Computer Science, Information Technology, or a related field

Job description

Join to apply for the Staff ServiceNow Software Developer role at Lockheed Martin

Join to apply for the Staff ServiceNow Software Developer role at Lockheed Martin

The Senior ServiceNow Software Engineer/Developer is responsible for leading the design, development, and optimization of ServiceNow solutions across various modules. This role requires advanced technical expertise in ServiceNow platform development, integration, and customization, with a focus on delivering scalable and efficient solutions that align with business objectives and ITIL best practices.

Key Responsibilities

Platform Development & Customization:

Lead the design and implementation of ServiceNow applications, modules, and custom solutions to enhance ITIL processes and business operations.

Develop and maintain complex workflows, business rules, client scripts, and UI components to automate and streamline operations.

Customize ServiceNow forms, tables, and fields to meet specific business requirements.

Integration & Automation

Architect and implement integrations between ServiceNow and external systems using REST/SOAP APIs, IntegrationHub, and MID Server.

Develop automation solutions leveraging ServiceNow Flow Designer and Orchestration to improve process efficiency.

Technical Leadership & Mentorship

Provide technical leadership and guidance to junior developers and cross-functional teams.

Conduct code reviews to ensure adherence to best practices and maintain high-quality standards.

Promote knowledge sharing and continuous improvement within the development team.

Collaboration & Requirements Gathering

Work closely with business stakeholders and product owners to gather and analyze requirements.

Translate business needs into technical solutions that are scalable, secure, and aligned with ServiceNow best practices.

Documentation & Compliance

Maintain comprehensive technical documentation, including design specifications, implementation guides, and test plans.

Ensure solutions comply with organizational policies, security standards, and audit requirements.

Continuous Improvement & Innovation

Stay current with the latest ServiceNow features, updates, and industry trends.

Evaluate and implement new technologies and methodologies to enhance platform capabilities and performance.

Qualifications

Education:

Bachelor's degree in Computer Science, Information Technology, or a related field.

Experience

Minimum of 5 years of hands-on experience with ServiceNow development and administration.

Proven expertise in ITIL processes, including Incident, Problem, Change, and Service Request Management.

Experience with ServiceNow modules such as ITOM, ITBM, HRSD, and CSM is a plus.

Technical Skills

Proficiency in JavaScript, GlideScript, HTML, CSS, and AngularJS.

Strong understanding of ServiceNow platform architecture, data model, and UI/UX principles.

Experience with ServiceNow integration tools and protocols (REST, SOAP, IntegrationHub).

Certifications

ServiceNow Certified Application Developer (CAD).

ServiceNow Certified System Administrator (CSA).

ITIL Foundation certification is preferred.

Soft Skills

Excellent problem-solving and analytical skills.

Strong communication and interpersonal abilities.

Ability to work effectively in a collaborative, team-oriented environment.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  Defense and Space Manufacturing

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