Staff Program Manager, Partner Quality & Safety

Aurora; Coppell (TX); Hybride; USD 115 000 - 167 000; Plein temps

Avantages offerts par ce poste

Annual bonus

Equity compensation

Benefits

Résumé du poste

Aurora is seeking a Staff Program Manager, Partner Quality, to own the quality and safety dimensions of our partner KPI framework across vendor categories. You will define standards, run audits, and partner with Product Operations to drive corrective actions in a dynamic, cross-functional environment.

You will frame quality risks for senior leaders, build reusable playbooks, and mentor category leads and Ops Quality on applying rigorous quality across partnerships, with autonomy and strong

Qualifications

• 7+ years of vendor quality management or related experience.
• Experience leading cross-functional quality or safety programs across vendor categories.
• Ability to define quality standards, audit frameworks, and corrective-action systems.
• Proven root-cause analysis to resolve systemic quality issues.
• Strong executive communication, business judgment, and stakeholder influence.
• Experience with quality metrics, audit scorecards, and performance systems.
• Lean Six Sigma Yellow Belt certification or ability to obtain within 90 days.

Responsabilités

• Own quality and safety dimensions of the partner KPI framework across categories.
• Define standards, audit cadence, and certification requirements.
• Design and operate vendor audit processes to surface quality risks.
• Investigate systemic quality failures and drive CAPA with Product Operations.
• Embed quality metrics into vendor scorecards and quarterly reviews.
• Apply Lean Six Sigma and DMAIC to resolve recurring issues.
• Frame quality risk and remediation tradeoffs for senior leaders.

Connaissances

Executive communication

Stakeholder influence

Cross-functional leadership

Quality metrics

Root cause analysis

Project management

Lean Six Sigma Yellow Belt

Formation

Bachelor's degree or equivalent

Advanced degree preferred

Outils

Jira

Jama

Confluence

Google Suite

Description du poste

Aurora is seeking a Staff Program Manager, Partner Quality, to own the quality and safety dimensions of our partner KPI framework across vendor categories. You will define standards, run audits, and partner with Product Operations to drive corrective actions in a dynamic, cross-functional environment.

You will frame quality risks for senior leaders, build reusable playbooks, and mentor category leads and Ops Quality on applying rigorous quality across partnerships, with autonomy and strong