Staff Program Manager, Event Design

Stripe

San Francisco (CA)

On-site

USD 184,000 - 276,000

Full time

2 days ago

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Benefits offered by this job

Equity

Company bonus

401(k) plan

Medical, dental, and vision benefits

Wellness stipends

Job summary

Stripe is seeking a Staff Program Manager for Brand Studio in San Francisco to lead experiential program management across events and design production. You’ll partner with the Experiential Creative Director, manage budgets and timelines, and scale event design with a focus on cross-functional collaboration and vendor partnerships.

The ideal candidate has 10+ years in similar roles, a strong design sense, strategic mindset, and exceptional communication skills.

Qualifications

10+ years of experience in similar roles and industries.
Strong design sense and ability to translate brand needs into production.
Proven track record influencing outcomes with internal teams and agencies.
Excellent organization, writing and verbal communication.
Passion for Stripe’s mission.

Responsibilities

Lead experiential program management across roadmap development, budget oversight, project scoping, timelines, resourcing, partner relationships, cross-functional communication, and scalable approaches.
Manage a high volume of simultaneous projects, ranging from small to large scale.
Partner with the Experiential Creative Director to scale and evolve event design at Stripe; optimize processes to streamline how work is done.
Coordinate with Corporate Events to ensure smooth brand design integration across surfaces.
Ensure smooth collaboration with leadership, creatives, cross-functional partners, and vendors.
Own project management through documentation, tooling, trackers, meetings, and updates.
Source, onboard, and oversee external creative agencies.

Skills

Program management

Cross-functional leadership

Strategic thinking

Design sense

Attention to detail

Communication skills

Stakeholder management

Agency collaboration

Process improvement

Presentation skills

Job description

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

Who we are

About The Team

Brand Studio lays the foundations that help Stripe accelerate. We do this by creating, evolving, and maintaining Stripe’s high-quality, versatile, and forward-looking brand design systems, experiences, and advertising campaigns. We sweat the details. We make it seem effortless.

What you’ll do

You will be responsible for leading brand design operations and creative production across all of Stripe’s internal and external events, in close partnership with the Experiential Creative Director. This role is a hybrid mix of program management, project management, and creative production depending on the project phase. During certain periods you’ll be focused on the 10,000 foot view of the program, and at other times you’ll be working side-by-side with the Design team overseeing execution of every design detail before an event.

Responsibilities

Lead experiential program management across roadmap development, budget oversight, project scoping, timelines, resourcing, partner relationships, cross-functional communication, and scalable approaches that create clear paths forward
Manage a high volume of simultaneous projects, ranging from small to large scale
Partner closely with the Experiential Creative Director to further scale and evolve event design at Stripe; optimize processes to streamline how work is done
Partner closely with the Corporate Events team to ensure smooth execution and integration of event brand design across all surfaces
Ensure smooth collaboration with leadership, creatives, cross-functional partners, and vendors
Own project management through documentation, tooling, trackers, standing meetings, org-wide updates, and Slack
Source, onboard, and oversee external creative agencies
Connect silos, socialize changes, anticipate risks, and provide actionable solutions for escalation to Brand Studio leadership
Navigate challenges and blockers with ease; proactive in finding solutions, and always looking ahead for the team
Uphold and advocate for design quality with cross-functional teams and vendors to exceed engagement and registration goals
Inspire and sustain a culture of excellence by collaborating with creatives in best practices and processes

Who you are

Staff Program Managers within Brand Studio at Stripe demonstrate passion for great design and have strong design sense. They’re experts in diving deep into details, expanding, evolving, defining, and documenting flexible systems and processes that achieve bar-raising quality and consistency at scale.

The ideal candidate excels at keeping the work on track while maintaining (and raising) the bar on craft. They offer options and tradeoffs, crisply articulate decisions, iterate quickly, and collaborate seamlessly with senior leadership, marketers, creatives, and agency partners. Most importantly, they are meticulous when it comes to details.

Requirements

10+ years of experience in similar roles and industries
Think users first—understand their needs, find interesting and unique solutions, and strive to consistently optimize how to best engage with them
Have a strong strategic acumen for developing complex program roadmaps and cross-functional processes in a fast-paced environment
Can demonstrate strong design sense, industry knowledge and best practices, have deep knowledge producing complex brand and event design systems, and bringing design assets to life across the creative production process
Proven excellence in producing creative systems that are optimized for scale and growth
Highly detail oriented and excel at simplifying complexity
Strong track record successfully influencing outcomes both internally and with agency partners
Can balance optimizing for speed and quality, with high craft and quality creative work
Are persuasive in explaining your work, process, and decisions
Excellent organization and presentation skills, and excel in written and verbal communication
Are passionate about Stripe’s mission

In-office expectations

Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in Stripe Delivery Center roles in Mexico City, Mexico, Bengaluru, India, and Dublin, Ireland work 100% from the office. Also, some teams have greater in‑office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in‑person collaboration and learning from each other, while supporting flexibility when possible.

Pay and benefits

The annual US base salary range for this role is $184,000 - $276,000. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process.