Staff Program Manager, Event Design

Stripe; New York (NY); Remote; USD 167,000 - 251,000; Full time

Benefits offered by this job

Equity

401(k) plan

Medical, dental, vision

Wellness stipends

Company bonus

Job summary

Stripe Brand Studio seeks a Staff Program Manager to lead experiential program management across events and campaigns. You will partner with the Experiential Creative Director, scale event design, and ensure brand consistency across all surfaces.

You’ll drive timelines, budgets, and cross-functional collaboration with marketers, creatives, and agencies. You excel in turning complex roadmaps into actionable plans, balancing speed and quality, and delivering high craft across projects.

Qualifications

• 10+ years of experience in similar roles and industries.
• Think users first; understand needs and engage with them.
• Strong strategic acumen for developing complex program roadmaps and cross-functional processes.
• Can demonstrate strong design sense and industry knowledge for brand/event systems.
• Proven excellence in producing scalable, high-quality creative systems.
• Highly detail oriented with excellent written and verbal communication.

Responsibilities

• Lead experiential program management across roadmap development, budget oversight, project scoping, timelines, resourcing, partner relationships, cross-functional communication, and scalable approaches.
• Manage a high volume of simultaneous projects, ranging from small to large scale.
• Partner with the Experiential Creative Director to scale event design and optimize processes.
• Collaborate with Corporate Events to ensure brand design integration across surfaces.
• Ensure smooth collaboration with leadership, creatives, partners, and vendors.
• Own project management through documentation, tooling, trackers, meetings, updates, and Slack.
• Source, onboard, and oversee external creative agencies.
• Connect silos, socialize changes, anticipate risks, and propose solutions to Brand Studio leadership.
• Navigate challenges, stay proactive, and look ahead for the team.
• Uphold design quality with cross-functional teams and vendors to exceed goals.

Skills

Brand program mgmt

Design sense

Cross-functional

Communication skills

Strategic roadmaps

Job description

Who we are

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

Brand Studio lays the foundations that help Stripe accelerate. We do this by creating, evolving, and maintaining Stripe's high-quality, versatile, and forward-looking brand design systems, experiences, and advertising campaigns. We sweat the details. We make it seem effortless.

What you will do

You will be responsible for leading brand design operations and creative production across all of Stripe's internal and external events, in close partnership with the Experiential Creative Director. This role is a hybrid mix of program management, project management, and creative production depending on the project phase. During certain periods you will be focused on the 10,000 foot view of the program, and at other times you will be working side-by-side with the Design team overseeing execution of every design detail before an event.

Responsibilities

• Lead experiential program management across roadmap development, budget oversight, project scoping, timelines, resourcing, partner relationships, cross-functional communication, and scalable approaches that create clear paths forward
• Manage a high volume of simultaneous projects, ranging from small to large scale
• Partner closely with the Experiential Creative Director to further scale and evolve event design at Stripe; optimize processes to streamline how work is done
• Partner closely with the Corporate Events team to ensure smooth execution and integration of event brand design across all surfaces
• Ensure smooth collaboration with leadership, creatives, cross-functional partners, and vendors
• Own project management through documentation, tooling, trackers, standing meetings, org-wide updates, and Slack
• Source, onboard, and oversee external creative agencies
• Connect silos, socialize changes, anticipate risks, and provide actionable solutions for escalation to Brand Studio leadership
• Navigate challenges and blockers with ease; proactive in finding solutions, and always looking ahead for the team
• Uphold and advocate for design quality with cross-functional teams and vendors to exceed engagement and registration goals
• Inspire and sustain a culture of excellence by collaborating with creatives in best practices and processes

Who you are

Staff Program Managers within Brand Studio at Stripe demonstrate passion for great design and have strong design sense. They are experts in diving deep into details, expanding, evolving, defining, and documenting flexible systems and processes that achieve bar-raising quality and consistency at scale.

The ideal candidate excels at keeping the work on track while maintaining (and raising) the bar on craft. They offer options and tradeoffs, crisply articulate decisions, iterate quickly, and collaborate seamlessly with senior leadership, marketers, creatives, and agency partners. Most importantly, they are meticulous when it comes to details.

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Requirements

• 10+ years of experience in similar roles and industries
• Think users first - understand their needs, find interesting and unique solutions, and strive to consistently optimize how to best engage with them
• Have a strong strategic acumen for developing complex program roadmaps and cross-functional processes in a fast-paced environment
• Can demonstrate strong design sense, industry knowledge and best practices, have deep knowledge producing complex brand and event design systems, and bringing design assets to life across the creative production process
• Proven excellence in producing creative systems that are optimized for scale and growth
• Highly detail oriented and excel at simplifying complexity
• Strong track record successfully influencing outcomes both internally and with agency partners
• Can balance optimizing for speed and quality, with high craft and quality creative work
• Are persuasive in explaining your work, process, and decisions
• Excellent organization and presentation skills, and excel in written and verbal communication
• Are passionate about Stripe's mission

Working remotely at Stripe

A remote location is defined as being 35 miles (56 kilometers) or more from one of our offices. While you would be welcome to come into the office for team/business meetings, on-sites, meet-ups, and events, our expectation is you would regularly work from home rather than a Stripe office. Stripe does not cover the cost of relocating to a remote location. We encourage you to apply for roles that match the location where you currently live or plan to live.

Pay and benefits

The annual US base salary range for this role is $167,300 - $250,900. For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate's experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process.

Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends.

We look forward to hearing from you.

At Stripe, we are looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out and set you apart especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.

Please find our California applicant personal information notice here.

The application window will remain open for 100 days after the Job Post is published. However, this opportunity will remain open based on the needs of the business, which may cause the application window to close before or after the 100-day mark.

Company: Stripe

Team: Design

Remote location: Remote in United States

Employment type: Full time