Staff Product Specialist

OneTrust; Atlanta (GA); Hybrid; USD 140,000 - 210,000; Full time

Benefits offered by this job

Healthcare coverage

Flexible PTO

Equity RSUs

Annual performance bonus opportunities

Retirement account support

14+ weeks of paid parental leave

Career development opportunities

Company-paid privacy certificationexam

Job summary

OneTrust is seeking a Staff Product Specialist to lead AI Governance initiatives within our Design Partner Program, partnering with enterprise AI leaders to translate governance needs into product strategy and platform capabilities.

You will work cross-functionally with product, engineering, and executives to balance risk, transparency, and innovation, shaping the future of responsible AI at scale within a global customer base.

Qualifications

• 8+ years of product management, strategy, or related leadership in enterprise SaaS.
• Deep experience in AI governance, responsible AI, privacy, compliance, and data governance.
• Experience gathering requirements from enterprise customers and translating them into product investments.

Responsibilities

• Define the AI Governance vision, translate regulations into scalable product investments.
• Be the voice of the customer for strategic Design Partner customers.
• Drive Responsible AI innovation across inventories, risk management, and governance workflows.
• Influence Product & Engineering execution to prioritize investments and accelerate delivery.
• Lead the AI Governance community and advocate for customers in roadmaps and governance discussions.
• Measure business impact with metrics tied to AI governance adoption and outcomes.

Skills

AI Governance

Enterprise SaaS

Customer engagement

Product strategy

Executive communication

Job description

Strength in Trust

OneTrust’s mission is to enable innovation through the responsible use of data and AI. We believe that ensuring data is trusted shouldn’t slow teams down—it should accelerate what’s possible. This led us to develop the first technology platform for responsible data use in 2016. Today, with AI representing the latest and most impactful expansion of data yet, OneTrust is once again redefining what responsible innovation looks like. OneTrust, the AI-Ready Governance Platform™, unifies regulatory intelligence, automation, and connected governance workflows so businesses can continue to move at the speed of AI while ensuring good governance to prevent data misuse at scale. Trusted by thousands of organizations worldwide, OneTrust is shaping the future where trusted data becomes a transformative force for business and society.

The Challenge

We’re looking for a Staff Product Specialist with deep knowledge of AI Governance Solutions, Responsible AI, and Enterprise AI Adoption to join our R&D, Customer Engineering team, and lead the AI Governance Initiatives within the Design Partner Program. This is a highly strategic customer-facing role responsible for partnering with some of OneTrust's most innovative and influential customers as they operationalize AI Governance at enterprise scale. The Staff Product Specialist serves as the bridge between Customers, Product Management, Engineering, and Executive Leadership. You will work directly with AI leaders, governance teams, privacy officers, legal stakeholders, and engineering organizations to understand emerging AI risks, adoption barriers, governance requirements, and business objectives. Your mission is to transform these insights into product strategy, platform capabilities, and roadmap investments that shape the future of OneTrust's AI Governance portfolio. Success in this role means helping customers govern AI with confidence while accelerating market adoption, influencing product direction, and ensuring OneTrust remains the trusted platform for responsible AI at enterprise scale.

Your Mission

• Define the AI Governance Vision: Establish the long-term product vision, capability strategy, and roadmap priorities for AI Governance, Responsible AI, AI Risk Management, and AI Compliance solutions. Translate emerging regulations, industry standards, and customer demands into scalable product investments. Partner with executive leadership to shape how OneTrust enables trusted AI adoption across the enterprise.
• Be the Voice of the Customer: Serve as the primary AI Governance advocate for strategic Design Partner customers. Lead customer discovery sessions to understand AI deployment challenges, governance maturity, risk concerns, and operational requirements. Convert customer feedback, adoption challenges, and market signals into actionable product recommendations.
• Drive Responsible AI Innovation: Guide the evolution of capabilities across AI inventories, AI assessments, AI risk management, AI governance workflows, model oversight, AI policy management, and regulatory compliance. Ensure products help organizations operationalize responsible AI principles while maintaining business agility and innovation. Define governance patterns that balance risk mitigation, transparency, accountability, and AI adoption.
• Influence Product & Engineering Execution: Partner with Product Management, Engineering, Architecture, and Design teams to prioritize investments and accelerate delivery. Validate product direction through customer engagement, design-partner programs, and early-access initiatives. Drive measurable improvements in product quality, adoption, customer satisfaction, and business outcomes.
• Lead the AI Governance Community: Act as a trusted advisor to customers and internal stakeholders on responsible AI, AI regulations, governance frameworks, and industry best practices. Represent the voice of customers during roadmap discussions, executive reviews, and strategic planning exercises. Influence market perception through thought leadership, customer advocacy, and strategic customer relationships.
• Measure Business Impact: Own business outcomes tied to AI Governance adoption, customer value realization, risk reduction, compliance readiness, and customer expansion opportunities. Establish success metrics that connect product investments to customer outcomes and long-term platform growth. Drive customer success through measurable improvements in AI governance maturity and operational efficiency.

Qualifications / Experience

• 8+ years of product management, product strategy, solutions consulting, or technical product leadership experience in enterprise SaaS environments.
• Significant experience in AI Governance, Responsible AI, AI Risk Management, Privacy, Security, Compliance, Data Governance, or related domains.
• Experience working directly with enterprise customers to define requirements, prioritize investments, and drive product adoption.
• Demonstrated ability to influence product strategy through customer insights, market analysis, and business impact assessments.
• Strong understanding of AI technologies, generative AI, LLMs, AI agents, evaluation frameworks, and governance considerations associated with enterprise AI deployments.
• Experience translating regulatory requirements and governance frameworks into product capabilities and operational workflows.
• Proven ability to work across Product Management, Engineering, UX, Legal, Privacy, Security, and Go-To-Market functions.
• Strong executive communication, stakeholder management, and customer presentation skills.
• Experience with Design Partner Programs, Voice of Customer initiatives, Customer Advisory Boards, or Early Access Programs preferred.
• Familiarity with AI regulations and frameworks such as EU AI Act, NIST AI RMF, ISO 42001, model governance frameworks, and responsible AI principles preferred.
• Demonstrated ability to balance product vision with execution, delivering measurable customer and business outcomes.

Location & Compensation

For California, Colorado, Connecticut, Nevada, New York, Rhode Island, and Washington-based candidates: the annual base pay range for this role is listed below. Within this range, individual pay is determined by several factors, including location, job-related skills, work experience, and relevant education and/or training. This role may also be eligible for discretionary bonuses, equity, and/or commissions, as well as benefits.

Salary Range: $139,725 - $209,588 USD

Where we Work

We are embracing an office-first culture, encouraging three days a week in office for most roles, with meaningful opportunities to collaborate and celebrate in person. Each role may have specific requirements or flexibility depending on the scope of the position.

Benefits

• comprehensive healthcare coverage
• flexible PTO
• equity RSUs
• annual performance bonus opportunities
• retirement account support
• 14+ weeks of paid parental leave
• career development opportunities
• company-paid privacy certification exam fees
• and much more

Resources

Check out the following to learn more about OneTrust and its people: OneTrust Careers on YouTube, @LifeatOneTrust on Instagram.

Our Commitment to You

When you join OneTrust you are stepping onto a launching pad - the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new category. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career.

Equal Employment Opportunity

OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.