Staff Product Manager, QuickBooks CRM

Intuit Inc.; Mountain View (CA); On-site; USD 180,000 - 244,000; Full time

Job summary

An established industry player is seeking a Staff Product Manager to join their innovative Quickbooks CRM team. This role focuses on enhancing small businesses' revenue through effective workflow and sales pipeline management. As part of a dynamic team, you will collaborate with designers and engineers to create impactful solutions that help small businesses thrive. If you are passionate about delivering customer-centric software products and enjoy working in a fast-paced environment, this opportunity is perfect for you. Join a mission-driven team that is dedicated to making a real difference in the lives of small business owners.

Qualifications

• 6+ years of experience in product management for software products.
• Proven track record in managing product lifecycle and delivering great user experiences.

Responsibilities

• Partner with design teams for customer research and validate assumptions.
• Develop product strategy and create innovative workflow management solutions.

Skills

Product Management

Growth Hacking

A/B Testing

Agile Methodologies

Data-Driven Decision Making

Education

Bachelor's Degree

Job description

The Quickbooks CRM team delivers on the core customer benefit of growing their revenue and improving their lead-to-customer conversion rate. As Staff PM, you’ll be responsible for increasing SMB revenue growth through workflow and sales pipeline management features that directly impact their ability to prioritize, manage, and land higher-value jobs.

You’re the perfect fit if you enjoy delivering significant customer benefits that add business value while surprising and delighting new users. Join our close-knit team of 5 product managers, 6 creative designers, and 30+ engineers to deliver impactful work!

What’s special about this role?

If making a huge impact on people’s lives excites you, this role is for you. Over half of small businesses fail within their first year, and we aim to help the little guy succeed. Join the Quickbooks CRM team to help us double revenue for small businesses globally. As Staff PM, you will focus on core features of the CRM offering:

• Assist small businesses in managing sales and customer workflows through a new 0-to-1 capability.
• Collaborate with other Intuit teams to create a comprehensive end-to-end SMB offering.
• Work with engineers to rapidly iterate on the product experience to achieve product-market fit.
• Test experiences and concepts with millions of eager users seeking enhanced customer management capabilities.

Responsibilities include:

• Partner with design teams to conduct customer research and experiment to validate assumptions before full development, utilizing growth hacking and A/B testing.
• Use user data to optimize workflows via AI lead scoring and sales insights, incorporating ML/AI and personalization.
• Develop a product strategy for this new capability, fostering excitement and alignment across teams through data-driven storytelling.
• Create innovative solutions for workflow management challenges faced by service-based SMBs, employing design thinking and user research.
• Collaborate with engineering teams to advance technical capabilities and manage business operations.

What makes a great PM at Intuit?

• Experience in launching revenue-generating, customer-centric software products.
• Ability to identify market opportunities through research and insights.
• Skill in prioritizing customer needs and developing product roadmaps.
• Leadership in launching market-leading products in partnership with sales, marketing, engineering, and UX.
• Ownership of the product lifecycle from requirements to release.
• Focus on creating excellent customer experiences.
• Expertise in growth hacking, product-market fit, and growth loops for QuickBooks Online.

• 6+ years of experience in designing and delivering software products as a Product Manager.
• Proven track record managing end-to-end product lifecycle for consumer or enterprise products.
• Ability to develop and execute successful product roadmaps.
• Experience with Agile methodologies.
• Strong leadership in cross-functional teams delivering on-time, on-budget products.
• Excellent project management skills for handling complex projects.
• History of delivering customer-driven products with great user experiences.
• Strong skills in A/B testing and data-driven product management.
• Bachelor's degree or equivalent work experience preferred.

Intuit offers a competitive compensation package, including base pay, bonuses, equity, and benefits. The expected base pay range for this role in the Bay Area, California, is $180,500 - $244,000. Compensation is based on experience, skills, and location. For more details, see Intuit: Careers | Benefits.