Staff Product Manager, Network Observability

netboxlabs; United States; Remote; USD 150,000 - 210,000; Full time

Job summary

netboxlabs is seeking a seasoned Product Manager to own the direction of observability tools for production networks, combining technical depth with clear customer and business value. You will guide work from definition through launch across cloud and on-prem deployments, aligning engineers, sales, and customers to deliver measurable outcomes and value.

Requirements emphasize 7–10+ years in B2B software, deep telemetry knowledge (SNMP, gNMI, NetFlow, OpenTelemetry), and prototyping with

Qualifications

• 7–10+ years of B2B software product management leadership.
• Experience with network observability, monitoring, or telemetry.
• Knowledge of telemetry approaches (SNMP, gNMI, NetFlow, sFlow, IPFIX, OpenTelemetry).

Responsibilities

• Turn strategy into a sequenced roadmap and lead observability features from definition through GA and iteration.
• Develop deep expertise in how network telemetry is collected, modeled, and used to detect, diagnose, and resolve operational issues.
• Work directly with customers and prospects through discovery, technical sales conversations, and design partner programs.
• Prototype ideas to answer product questions and validate approaches with engineers and customers.
• Equip sales and customer-facing teams with product positioning, demonstrations, and technical enablement.
• Coordinate with related product teams so observability, discovery, and assurance capabilities work together; define success measures and use them to guide decisions.

Skills

B2B product leadership

Network observability

Telemetry knowledge

Cross-functional leadership

Technical storytelling

Prototype & experimentation

Job description

Role overview

Own the product direction for network observability tools used to understand and troubleshoot production networks. You’ll guide work from product definition through launch and continued improvement across cloud and self-managed deployments, combining technical depth with clear customer and business value.

Responsibilities

• Turn product strategy into a sequenced roadmap and lead observability features from definition through general availability and iteration.
• Develop deep expertise in how network telemetry is collected, modeled, and used to detect, diagnose, and resolve operational issues.
• Work directly with customers and prospects through discovery, technical sales conversations, and design partner programs.
• Prototype ideas to answer product questions and validate approaches with engineers and customers.
• Equip sales and customer-facing teams with product positioning, demonstrations, and technical enablement.
• Coordinate with related product teams so observability, discovery, and assurance capabilities work together; define success measures and use them to guide decisions.

Requirements

• 7–10 or more years of B2B software product management leadership, including at least three years with technically complex products such as networking, infrastructure, observability, security, or developer platforms.
• Product experience in network observability, monitoring, or telemetry.
• Knowledge of telemetry approaches such as SNMP, gNMI, NetFlow, sFlow, IPFIX, and OpenTelemetry, including their tradeoffs.
• Practical ability to work with code, script against APIs, build prototypes, and review technical changes with engineering teams.
• Ability to explain technical details clearly to audiences ranging from engineers to executives.
• Track record of owning products through their lifecycle, aligning cross-functional teams, and creating structure in ambiguous situations.

Nice to have

• Experience with open-source products or communities, network automation, or network source-of-truth tools.
• Experience delivering products both as hosted software and for customer-managed environments.
• Familiarity with device discovery or inventory ingestion.