Staff Product Manager, Moderation

Ladders; United States; Remote; USD 217,000 - 304,000; Full time

Benefits offered by this job

Healthcare benefits

401k with employer match

Global benefit programs

Family planning support

Mental health support

Flexible vacation

Parental leave

Job summary

Ladders is seeking a Staff Product Manager for Moderation to drive product vision and execution for community enforcement and moderator workflows at scale. You will partner with engineering, data, design, and operations to improve community health, user trust, and product quality, including AI/ML-enabled moderation experiences.

The role emphasizes shaping metrics, collaborating with multiple teams, and delivering high-impact moderation features for a US-based remote workforce.

Qualifications

• 5-7 years of product management experience with measurable user impact.
• Strong intuition for user needs and product design.
• Proven track record leading ambiguous product development from concept to launch.
• Experience with AI/ML product development and model evaluation.
• Excellent analytical skills for defining and interpreting success metrics.
• Strong cross-functional leadership in complex technical environments.

Responsibilities

• Identify and prioritize opportunities to improve community enforcement and moderator workflows.
• Lead the development of LLM-powered moderation experiences for global community health.
• Translate community dynamics and user insights into product experiences.
• Define success metrics that connect user value and community health to the company’s strategy.
• Evaluate AI/ML quality and its impact on product performance.
• Assess tradeoffs among community health, user trust, and product quality.
• Collaborate with cross-functional teams to drive execution on high-priority initiatives.
• Communicate product strategy and decisions to executive stakeholders.

Skills

Product management

User needs

Ambiguity handling

AI/ML product development

Model evaluation

Cross-functional leadership

Analytical skills

Job description

For our client, we are seeking a Staff Product Manager, Moderation to join the team of a leader in the Media space.

This role will shape the product vision and execution for community enforcement and moderator workflows at scale. You will partner closely with engineering, data, design, and operations teams to improve community health, user trust, and product quality. The position also includes leading AI/ML-enabled moderation experiences and defining the metrics that guide strategic decisions.

Location: Remote - US based candidates only, no visa sponsorship available

Compensation: $217,000 – $303,900 annually

Responsibilities

• Identify and prioritize opportunities to improve community enforcement and moderator workflows
• Lead the development of LLM-powered moderation experiences for global community health
• Translate community dynamics and user insights into product experiences
• Define success metrics that connect user value and community health to the company’s strategy
• Evaluate AI/ML quality and its impact on product performance
• Assess tradeoffs among community health, user trust, and product quality
• Collaborate with cross-functional teams to drive execution on high-priority initiatives
• Communicate product strategy and decisions to executive stakeholders

Qualifications

• 5-7 years of product management experience with measurable user impact
• Strong intuition for user needs and product design
• Proven track record leading ambiguous product development from concept to launch
• Experience with AI/ML product development and model evaluation
• Excellent analytical skills for defining and interpreting success metrics
• Strong cross-functional leadership in complex technical environments

Benefits

• Comprehensive healthcare benefits and income replacement programs
• 401k with employer match
• Global benefit programs tailored to individual lifestyles
• Family planning support and gender-affirming care
• Mental health and coaching benefits
• Flexible vacation and paid volunteer time off
• Generous paid parental leave

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.