Staff, Product Manager, Last Mile Delivery

Walmart; California (MO); On-site; USD 90,000 - 150,000; Full time

Job summary

An established industry player is seeking a dynamic Staff Product Manager for their Last Mile Delivery team. This role is pivotal in redefining the customer purchasing experience, leveraging cutting-edge technology to enhance delivery services. You will lead innovative initiatives that focus on customer needs, driving strategic improvements in the delivery platform. If you thrive in a fast-paced environment and are passionate about solving complex challenges while delivering exceptional customer experiences, this opportunity is tailored for you. Join a forward-thinking company that values creativity, collaboration, and data-driven decision-making.

Benefits

Health benefits including medical, vision, and dental

401(k) plan

Company-paid life insurance

Paid time off (PTO)

Short-term and long-term disability

Company discounts

Adoption and surrogacy expense reimbursement

Qualifications

• 7+ years in product management or 9+ years in related fields.
• Strong background in ecommerce technology and automation.

Responsibilities

• Lead cross-functional teams to enhance last mile delivery solutions.
• Define product vision and strategies to improve customer experience.

Skills

Product Management

Data Analysis

Ecommerce Technology

Collaboration

Problem Solving

Leadership

Customer Experience

Education

Bachelor's Degree in Computer Science or Engineering

Master's Degree in Computer Science or Business Administration

Tools

Big Data Technologies

Machine Learning Tools

Job description

Position Summary:

The Last Mile Delivery Product team builds the products that power the purchasing experience for millions of customers, delivering drivers, and our associates changing lives through our mobile app, online grocery experience, curbside pickup, Walmart+, and more. Innovating on the world’s biggest stage, you’ll deliver customer-centric solutions before customers walk in the door, after they purchase, and every step in between.

On the Last Mile Delivery Product team, you will lead a cross-functional team to pioneer the next frontier of last mile, leveraging the latest technology to get customers whatever they want, how and when they want it. You will be responsible for driving some of our most strategic new initiatives which will redefine the platform & experience for years to come.

As the biggest player in the game, we trust our associates to innovate the future of shopping. If you are motivated by complex, purposeful challenges, this Staff, Product Manager, Last Mile Delivery role could be a fit for you.

You’ll make an impact by:

1. Reimagining how to improve Last Mile platform space through improved routing, batching, and reduced cost per delivery while improving customer experience.
2. Defining product vision and strategies for trip planning to ensure we reduce delivery defects.
3. Bringing a passion to product management at scale.
4. Problem solving with smart people.
5. Defining and measuring key measures of success.
6. Having fun!

We’re looking for a dynamic leader who is…

• Customer Obsessed: you will always start with customer’s needs first and obsess over every aspect of her experience. You will work to reduce customer effort and aim to delight her with the best possible search and discovery platform. Never fail a customer!
• Creative & Innovative: you are an innovative thinker and able to synthesize data from multiple sources (including analytics, user research, and design) to identify key unmet needs and solutions that can address the needs. You relish in solving problems in the simplest possible way!
• Collaborative & Influential: You can influence executives and work collaboratively with a large number of teams to make the vision of the product successful. You build bridges!
• Curious & Data-driven: you are comfortable with big data technologies and ML tools. You consider yourself analytical and draw insights from new & varied information and inputs. You are always learning!
• Strategic: you are able to translate product strategy into detailed specifications, making functional and user interface design tradeoffs, managing product launches and owning the product successes post-launch. You solve for long term while delivering results now.
• A Product Leader: you lead and inspire your cross-functional stakeholders and build a relationship of trust. You are an empathetic leader who draws the best from all.

What you should be excited about:

• Using data metrics to improve performance.
• Solving complex product and technology challenges.
• Customer-centric spirit.
• Operating like a startup at scale! Our speed of execution is one of the best in the industry.
• Influencing others, managing stakeholders, and communicating clearly.
• Experimenting, testing and learning.

Preferred Qualifications:

• Prior experience collaborating with data science teams to develop innovative solutions.
• Strong background in automation and simplification.
• Deep understanding of ecommerce technology, including knowledge of ecommerce platforms.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

Minimum Qualifications:

Option 1: Bachelor’s degree in computer science, engineering, or related area and 7 years’ experience in product management. Option 2: 9 years’ experience in product management or related area.

Preferred Qualifications:

Master’s degree in Computer Science, Engineering, Business Administration, or related area and 6 years’ experience as a product manager, ideally working on consumer-facing, large-scale, highly complex B2B/C products. We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly.

Primary Location:

640 W California Avenue, Sunnyvale, CA 94086-4828, United States of America