Staff Product Manager, Intellectual Property

Internal Revenue Service; Los Angeles (CA); Remote; USD 139,000 - 186,000; Full time

Job summary

A leading company seeks a Product Manager passionate about building innovative products. You’ll oversee the strategy and execution of intellectual property offerings, focusing on enhancing customer experiences. Ideal candidates will have a strong background in ecommerce or tech products and a proven track record of successful project delivery.

Benefits

Medical, Dental, Vision Insurance

401k, With Matching Contributions

Paid Time Off

Health Savings Account (HSA)

Flexible Spending Account (FSA)

Short-Term/Long-Term Disability Insurance

Fertility benefits

Mental Health support

Fringe lifestyle benefits up to $250

Qualifications

• 4+ years of product management experience.
• Background in consumer-focused products or SMB end-users.
• Ability to interpret data analyses for decision-making.

Responsibilities

• Lead the strategy and execution for intellectual property products.
• Improve customer satisfaction and foster long-term relationships.
• Mentor junior PMs and contribute to the scaling of the product organization.

Skills

Data-driven mindset

Problem-solving

Analytical skills

Communication

Customer focus

Education

Bachelor’s degree in business, computer science, or related field

Job description

Description

About LegalZoom

We're here to make legal help accessible to all. LegalZoom transformed the legal industry with the launch of our online services and groundbreaking technology in 2001. Since then, millions of customers have counted on us to officially start and run businesses, protect brands and intellectual property, and look after loved ones through wills and trusts.

As the industry leader for over 20 years, innovation remains at the center of all we do. We're creative thinkers and problem solvers with a passion for building legal and tax products that make a positive impact on the world, and we're always looking for exceptional people to push us further.

With us, you'll do work that's as rewarding as it is challenging with a team where every voice matters and diversity, equality, and inclusion are truly embraced. Together, we'll continue to democratize the law and make a real difference in the lives of millions.

Remote-first

Since March 2020, our Zoomers have worked remotely and reported an overall better work-life balance with more time for family and personal wellness.

At the end of 2021, LegalZoom made the official commitment to being a remote-first company. Remote-first means that there is no expectation that Zoomers come into an office for a fixed number of days outside of those employees identified as essential onsite workers. While we remain a remote-first culture, our local offices have evolved as collaboration spaces for Zoomers to meet and engage in person.

This position will be based in the Los Angeles area, but is 100% remote and is not required to come into the office.

Overview

Are you a Product Manager who is customer-obsessed and passionate about building products that empower innovation? Do you thrive at the intersection of strategy and execution—crafting bold visions while rolling up your sleeves to deliver real impact? If you’ve built intuitive, high-value experiences that simplify complexity, this could be your next challenge. In this role, you’ll lead the strategy and execution for our intellectual property products—including trademarks, copyrights, and patents. You’ll partner closely with engineering, legal, finance, and cross-functional product teams to build secure, scalable solutions that make it easy for entrepreneurs and small businesses to protect and commercialize their ideas. You’ll lead with clarity, sweat the details, and operate with a high say/do ratio. This is a unique opportunity to shape how the next generation of creators safeguard their work and build lasting value.

You will

Take a hands-on approach to leadership of your projects. You’ll independently own planning and end-to-end execution of features/programs, working with cross functional partners. You’ll define the roadmap and inspire the team to execute.
Focus on improving customer satisfaction, and by doing so, you’ll also enable a long-term relationship with LegalZoom beyond the point of formation.
Be intimately connected with, and a champion for, our customers.
Possess a learn fast, fail fast mindset – identify, then focus on the key opportunities. You’ll understand risk, and recognize when to ship fast and iterate from there.
Leverage data and insights to drive quality customer experiences and business outcomes.
Understand your funnel and be able to diagnose problems and lead brainstorming sessions for solutions.
Mentor junior PMs and contribute to the scaling of the product organization.

You have

Proven track record of building and delivering successful ecommerce/tech products, ideally 4+ years of product management experience.
A data-driven mindset, with the ability to independently structure data analyses and interpret the data in-context and model changes. You make the recommendation and you act on it, with proven experience utilizing metrics & insights as tools for informed decision-making.
Experience leading complex, high impact offerings and has a demonstrated track record of delivering excellent results.
Ability to leverage strong problem-solving and analytical skills to transform challenging user experience, business, and technology problems into actionable paths.
Outstanding storytelling and communication skills, with the ability to adapt your style as you work with others up, down, and alongside you in the organization, including excellent presentation skills for executive audiences.
Background in consumer-focused products, or products focused on SMB end-users.
Bachelor’s degree in business, computer science, or related field; MBA or technical graduate degree is a plus.

LegalZoom is a remote-first company and the national range for this role is $139,100 - $185,400.Actual compensation offered will depend on several factors including but not limited to: geographic location, work experience, education, skill level, and/or other business and organizational needs. In addition, an annual bonus, incentive bonus and/or restricted stock units may be provided as part of the compensation package. You will also receive a full range of medical, financial, and other benefits as seen below.

●Medical, Dental, Vision Insurance

●401k, With Matching Contributions

●Paid Time Off

●Health Savings Account (HSA)

●Flexible Spending Account (FSA)

●Short-Term/Long-Term Disability Insurance

●Plus other wellness benefits to include:

○Fertility

○Mental Health

○One Medical

○Fringe lifestyle benefits up to $250

Join us in making a difference as we build our future and help ensure access to professional legal advice to all! LegalZoom is an equal opportunity employer, dedicated to diversity, equality, and inclusion, and provides equal employment opportunities to all employees and applicants for employment. LegalZoom prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Additionally, LegalZoom is enrolled in the E-Verify program. For additional information on E-Verify, please visitParticipationandRight to Workpages.