Staff Product Manager: Consumer Identity & Onboarding

Plaid; New York (NY); On-site; USD 208,000 - 307,000; Full time

Benefits offered by this job

Equity

Commission

Benefits package

Job summary

Plaid, the leading fintech data network, is seeking a Plaid Account PM to own the consumer identity across Plaid surfaces. You will manage user authentication UX and risk models, and launch a surface for managing connections and permissions across web and mobile.

You will partner with design, data science, ML, legal, and compliance to deliver a robust consumer profile network. The role requires 8+ years building consumer-focused products with a track record of ownership and measurable outcomes.

Qualifications

• 8+ years of building product at consumer-facing companies.
• Experience evolving authentication stacks with key product decisions.
• Experience delivering outcomes at B2C companies.
• Growth-oriented work involving UX and ML changes.
• Led workstreams with large stakeholder groups.

Responsibilities

• Own consumer identity on Plaid, including user authentication UX and risk models.
• Launch a surface for managing connections and permissions across web and mobile.
• Lead company-wide workstreams to establish first-party relationships with consumers.
• Build a roadmap for deeper, richer consumer profiles on Plaid.
• Drive prioritization, measure results, and iterate with cross-functional teams.

Skills

Product management

User authentication

UX & ML

Stakeholder leadership

Cross-functional collaboration

Job description

Plaid, the leading fintech data network, is seeking a Plaid Account PM to own the consumer identity across Plaid surfaces. You will manage user authentication UX and risk models, and launch a surface for managing connections and permissions across web and mobile.

You will partner with design, data science, ML, legal, and compliance to deliver a robust consumer profile network. The role requires 8+ years building consumer-focused products with a track record of ownership and measurable outcomes.