Staff Product Manager - AI / ML

Fanatics; New York (NY); On-site; USD 162,000 - 213,000; Full time

Job summary

Fanatics is expanding its machine learning investments and seeks a product leader to shape strategy for customer-facing ML applications within the Fanatics ecosystem. You will collaborate with engineers, data scientists, and commercial partners to integrate ML into the customer experience and drive growth across Fanatics platforms.

This high-visibility role focuses on defining metrics, leading experimentation, and communicating with non-technical stakeholders to ensure rapid, value-driven

Qualifications

• Senior product management experience with a track record in product growth, experimentation, or data-driven consumer products.
• Quantitative background: statistics, measurement for probabilistic systems, or experience with LLM evaluation frameworks.

Responsibilities

• Own product strategy for customer-facing ML applications in Fanatics flagship product, tied to ecosystem goals such as acquisition cost, cross-sell, and engagement.
• Design non-deterministic product solutions where models add value.
• Define how model performance is measured and evaluated, including probabilistic outputs.
• Run experiments and testing as a core part of deciding what to ship.
• Partner with ML engineers, data scientists, and CRM/commercial teams on requirements and evaluation.
• Translate between technical and non-technical stakeholders to educate partners.

Skills

Senior product management

Quantitative background

Job description

About Us

Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.

About The Team

Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty‑two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin.

About The Role

We’re expanding our investment in machine learning and building more customer‑facing ML applications. To support that growth, we’re looking for a product leader to help shape the strategy for this function. You’ll work closely with engineers, data scientists, and product and commercial partners to bring ML into the customer experience and help drive growth across the Fanatics ecosystem. This is a high‑visibility role at the center of how we measure and improve the impact of our growth investments.

Responsibilities

• Own product strategy for customer-facing ML applications in our flagship product, tied to the ecosystem group’s key objectives: customer acquisition cost, cross-sell rates, and engagement
• Design non-deterministic product solutions where models play a central role, and decide where ML adds value
• Define how model performance is measured and evaluated, including measurement for probabilistic outputs
• Run experimentation and testing as a core part of how the team decides what to ship
• Partner with ML engineers and data scientists on requirements and evaluation, and with commercial and CRM teams who are working toward revenue targets
• Translate between technical and non-technical stakeholders, educating partners who don’t have an ML or quantitative background
• Make pragmatic tradeoffs and move quickly, balancing model quality against business needs

Experience And Skills

• Senior product management experience, with a track record in product growth, experimentation, or data-driven consumer products
• Quantitative background: statistics, measurement for probabilistic systems, or experience with LLM evaluation frameworks

Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi‑day cultural immersion in New York City for full‑time, non‑seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process.

For information about our benefits, please visit https://benefitsatfanatics.com/

Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting & Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full‑time employment, and more.

Salary Range

$161,500 - $212,500 USD

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