Staff, Product Manager - AI/ML

Twilio; Myrtle Point (OR); Remote; USD 150,000 - 186,000; Full time

Job summary

A leading technology company is seeking an experienced product manager specializing in AI/ML to define and execute product roadmaps. The ideal candidate will have over 7 years of experience in product management and a strong understanding of AI technologies. This role offers a competitive salary, remote flexibility, and comprehensive benefits. Join us at the forefront of AI innovation in a vibrant culture.

Benefits

Generous time off

Equity and bonus plan

Comprehensive healthcare benefits

Retirement savings program

Vibrant company culture

Qualifications

• 7+ years in product management at a fast-paced technology company, with 3+ years focused on AI/ML products.
• Deep understanding of NLP, LLMs, and AI platform architecture.

Responsibilities

• Define and execute the AI/ML product and platform roadmap.
• Collaborate with internal product teams on AI/ML platform capabilities.
• Lead the development of advanced AI capabilities.

Skills

Product management

AI/ML expertise

NLP understanding

SQL proficiency

Education

Bachelor's degree in Computer Science or Engineering

Tools

SQL

Cloud services (AWS, GCP, Azure)

Job description

Employer Industry: Technology (Communications and AI Solutions)

Why consider this job opportunity:

• Salary up to $185,200.00
• Opportunity to participate in Twilio’s equity plan and corporate bonus plan
• Generous time off and ample parental and wellness leave
• Comprehensive healthcare benefits and a retirement savings program
• Remote work flexibility with a vibrant, inclusive company culture
• Chance to be at the forefront of enterprise AI innovation and technology transformation

What to Expect (Job Responsibilities):

• Define and execute the AI/ML product and platform roadmap, establishing technical requirements for model development and AI reasoning capabilities
• Collaborate with internal product teams to ensure effective use of AI/ML platform capabilities and best practices
• Lead the development of advanced AI capabilities, including generative AI technologies and multi-agent systems
• Deliver measurable improvements in AI response quality, model performance, and platform reliability
• Communicate progress transparently to leadership and stakeholders

What is Required (Qualifications):

• 7+ years in product management at a fast-paced technology company, with 3+ years focused on AI/ML products
• Deep understanding of NLP, LLMs, and AI platform architecture
• Experience with enterprise AI platforms, model deployment, and MLOps workflows
• Proficiency with SQL and ability to extract, analyze, and interpret data independently
• Bachelor's degree in Computer Science, Engineering, or equivalent experience

How to Stand Out (Preferred Qualifications):

• Experience with AI/ML architecture, AI gateway, and agentic AI systems
• Knowledge of enterprise AI governance, security, and compliance requirements
• Experience with cloud services (AWS, GCP, Azure, etc.) and ML frameworks
• Understanding of conversational AI, RAG systems, and knowledge retrieval
• Background in building AI platforms for enterprise customers or internal teams

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.