Staff Product Manager (AI Infrastructure, Fleet Management)

Crusoe Energy Systems; San Francisco (CA); On-site; USD 180,000 - 240,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Mental wellness

Job summary

Crusoe Energy Systems seeks a Staff Product Manager for Fleet Management to own the product strategy and execution for systems that keep Crusoe’s GPU and CPU fleet running reliably and efficiently at scale.

You’ll define provisioning, monitoring, and optimization across the full compute lifecycle, collaborating with hardware partners, engineering, infra operations, networking, supply chain, finance, and customer success to ensure cohesive lifecycle management across Crusoe Cloud.

Qualifications

• 6+ years of product management experience delivering infrastructure or platform products with ownership of cross-functional initiatives.
• Experience mentoring colleagues in product management or technical roles.
• Track record of building consensus across engineering, operations, and infrastructure teams on technical direction and investment priorities.
• Excellent communication skills articulating technical concepts and connecting them to business outcomes.
• Strong understanding of distributed systems, server hardware, and infrastructure automation.
• Familiarity with infrastructure automation tools, orchestration systems (Kubernetes, Slurm), or configuration management platforms.
• Experience with large-scale GPU infrastructure or AI/ML platform operations.
• Experience with observability platforms, monitoring systems, or incident management workflows.
• Knowledge of hardware lifecycle management, predictive maintenance, or capacity planning systems.

Responsibilities

• Own the vision and product strategy for fleet management, including provisioning, burn-in, lifecycle management, health monitoring, maintenance orchestration, and performance optimization.
• Define product direction for systems managing large-scale GPU and CPU infrastructure, ensuring reliability and operational efficiency.
• Drive outcomes across the entire product lifecycle, from discovery through launch and iteration.
• Lead cross-functional initiatives spanning engineering, infra operations, networking, and customer success to deliver integrated fleet management solutions.
• Build consensus with tech leads and engineering managers on architecture decisions, tooling investments, and operational process improvements.
• Translate customer-facing reliability and performance impact into concrete product requirements.
• Mentor other product managers and engineers, sharing expertise in infrastructure operations and complex systems thinking.

Skills

Infrastructure operations

Complex systems thinking

Communications skills

Distributed systems

Server hardware

Infrastructure automation

Observability platforms

Kubernetes

Slurm

Configuration management

AI/ML platform ops

Tools

Kubernetes

Slurm

Configuration management

Job description

• The Staff Product Manager, Fleet Management owns the product strategy and execution for the systems that keep Crusoe’s GPU and CPU fleet running reliably and efficiently at scale
• You’ll define how Crusoe provisions, monitors, maintains, and optimizes its server fleet supporting AI training and inference workloads, translating operational requirements into scalable product capabilities
• This covers the full lifecycle of compute: initial provisioning, firmware and configuration management, burn-in, multi-node testing, health monitoring, maintenance orchestration, repair, and decommissioning
• The role sits at the intersection of infrastructure operations, engineering, and customer experience
• Fleet-level systems determine how much of our capacity is sellable, how fast we can bring new clusters online, and how quickly a customer’s workload recovers when hardware fails
• You’ll be defining the problem space as much as solving it, and you should be comfortable operating in ambiguity, with support from senior leadership as the initiative takes shape
• You’ll collaborate closely with hardware partners, engineering, infrastructure operations, networking, supply chain, finance, and customer success to ensure cohesive lifecycle management across Crusoe Cloud
• As a Staff PM, you’ll lead significant cross-functional initiatives, influence technical and product strategy across multiple teams, and be accountable for outcomes that directly impact company goals
• Own the vision and product strategy for fleet management, including provisioning, burn-in, lifecycle management, health monitoring, maintenance orchestration, and performance optimization
• Drive outcomes across the entire product lifecycle, from discovery through launch and iteration, for fleet management capabilities
• Define product direction for systems managing large-scale GPU and CPU infrastructure, ensuring reliability, utilization, and operational efficiency
• Lead cross-functional initiatives spanning engineering, infrastructure operations, networking, and customer success to deliver integrated fleet management solutions
• Build consensus with tech leads and engineering managers on architecture decisions, tooling investments, and operational process improvements
• Identify opportunities to improve fleet utilization, reduce operational overhead, and enhance observability through product innovation
• Translate customer-facing reliability and performance impact, gathered through customer success, into product requirements
• Mentor other product managers and engineers, sharing expertise in infrastructure operations and complex systems thinking

Benefits

• Health & wellbeing: Comprehensive health benefits designed to support your overall wellness
• Time away: Paid time off for vacations, family bonding, and unexpected needs
• 401(k) match: Build your financial future with our 401(k) matching program
• Mental wellness: Resources and support for your emotional wellbeing and navigating life’s challenges

Experience driving product vision for complex systems with long-term strategic impact, balancing technical tradeoffs and operational requirementsExperience mentoring colleagues in product management or technical rolesTrack record of building consensus across engineering, operations, and infrastructure teams on technical direction and investment prioritiesExcellent communication skills articulating technical concepts and connecting them to business outcomesStrong understanding of distributed systems, server hardware, and infrastructure automation6+ years of product management experience delivering infrastructure or platform products, with demonstrated ownership of complex, cross-functional initiativesDeep expertise in fleet management concepts including provisioning, lifecycle management, monitoring, and operations at scaleProven ability to solve ambiguous, novel problems requiring research, invention, and creative analysisStrong analytical skills interpreting operational metrics, performance data, and utilization patterns to guide product decisionsFamiliarity with infrastructure automation tools, orchestration systems (Kubernetes, Slurm), or configuration management platformsExperience with large-scale GPU infrastructure or AI/ML platform operationsExperience with observability platforms, monitoring systems, or incident management workflowsKnowledge of hardware lifecycle management, predictive maintenance, or capacity planning systems