Staff Product Designer, Contractors

Gusto; San Francisco (CA); On-site; USD 139,000 - 199,000; Full time

Job summary

Gusto is seeking a Staff Product Designer for contractors to enhance their platform and customer experiences. This role involves collaborating with cross-functional teams to drive product development, focusing on creating high-quality, inclusive designs that empower small businesses. Candidates should have extensive experience in product design and a strong understanding of user needs.

Qualifications

• 8+ years' Product Design experience.
• Experience leading design direction at the product level.
• Ability to work with executive stakeholders.

Responsibilities

• Collaborate with cross-functional partners to define a long-term UX vision.
• Design and ship both net-new and iterative projects.
• Champion design system and platform standards.

Skills

Product Design

UX Research

Collaboration

Customer Experience

Design Quality

Job description

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About Gusto

Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 400,000 businesses nationwide.

About Gusto

Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 400,000 businesses nationwide.

Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about our Total Rewards philosophy.

About Design At Gusto

Product Design at Gusto is made up of over 70 creative, collaborative people who care deeply about our mission to empower small businesses and their employees. We’re a cross-functional bunch focused on Design, Research, Writing, Ops and Front-end Development who are always looking for opportunities to build understanding and empathy for the people who use Gusto. We don’t care a whole lot about swim lanes and we work closely with our partners in Product, Engineering, Data, and Marketing to design, build and ship experiences that make a difference. We are passionate advocates for thoughtful, crafted, and inclusive experiences and we believe great design can make hard things possible, even delightful. Read more about Design at Gusto.

About The Role

As a Staff product designer, you’ll help bring our contractor products to maturity. You’ll be an IC designer helping drive foundational shifts to our platform and customer experiences. This is a unique opportunity to make major experience changes to established, business critical workflows. As part of a cross-functional team, you’ll drive the entire product development process from setting the long-term vision to strategic planning; all the way to launching new features and iterating on existing ones.

About The Team

Contractors play a huge role in our economy, and are becoming more prevalent every year. Contract work offers flexibility and independence for workers, and hiring contractors helps small business owners scale quickly and access specialized skills. Our Contractors team helps small and medium business owners (SMBs) hire, manage, and pay domestic and international contractors. We also help contractors manage their client engagements and build their own thriving businesses.

Here’s What You’ll Do Day-to-day

• Collaborate with cross-functional partners to define a long-term UX vision for your area and how it fits into Gusto’s broader vision.
• Work with cross-functional partners in UX Research, Data Science, Legal, Compliance, Ops, and Customer Support to understand customer problems and identify key opportunities for the customer and our business.
• Design and ship both net-new and iterative projects that deliver consistent value to our customers.
• Contribute to Gusto’s product design community by sharing your skills and experience.
• Champion our design system and platform standards, and help evolve them through your team’s work.
  
  

Here’s What We're Looking For

• 8+ years' Product Design experience
• Breadth of impact: This is an IC design role on a top company priority that touches almost every part of Gusto’s platform. You should have demonstrated experience leading design direction at the product level, and influencing design/product across multiple product areas.
• Comfortable with complexity: You’ve led the design of approachable, guided customer experiences in complex domains. Ideally you have direct “one-to-ten” experience maturing existing products.
• Product acumen: This role will contribute directly to business and product strategy. You should be comfortable working with executive stakeholders, and be able to demonstrate how you’ve shaped business decisions.
• High quality bar: This role will be a tireless advocate for our customers’ experience with Gusto. You should be able to demonstrate how you’ve maintained design quality and accessibility across platforms, while shipping iteratively to deliver customer value early and often.
  
  

At Gusto, we strive to provide rewards that empower employees to achieve their financial and personal goals. We offer competitive compensation packages with a strong emphasis on equity based compensation (ownership in Gusto). To learn more about Gusto’s compensation philosophy and benefits offerings please view our Total Rewards Approach page.

Our cash compensation range for this role is $139,000/yr to $199,000/yr in Denver & most remote locations, and $179,000/yr to $221,000/yr in Seattle, San Francisco & New York. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above.

Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.

Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.

When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required.

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you.

Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Design, Art/Creative, and Information Technology

• Industries

  Software Development

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