Staff Product Designer, Benefits Denver, CO;San Francisco, CA;New York, NY;Los Angeles, CA;Seat[...]

Gusto; San Francisco (CA); On-site; USD 179,000 - 221,000; Full time

Job summary

Join a forward-thinking company as a Staff Product Designer, where you will shape the future of health insurance for small businesses. In this dynamic role, you will collaborate with cross-functional teams to create user-centric designs that simplify complex benefits offerings. Your expertise will drive the entire product development process, from research to UI refinement. This innovative firm values inclusivity and employee empowerment, offering competitive compensation and a culture that celebrates diverse backgrounds. If you're passionate about making a meaningful impact, this is the perfect opportunity for you.

Benefits

Equity based compensation

Health insurance

401(k) plan

Flexible work hours

Collaborative work environment

Qualifications

• 8+ years of experience in Product Design with a strong UX craft.
• Experience in designing end-to-end customer journeys.

Responsibilities

• Define a long-term UX vision and influence product strategy.
• Design and ship projects that deliver consistent customer value.

Skills

Product Design

UX Design

Customer Journey Mapping

Research and Data Analysis

Strategic Partnership

Education

Bachelor's Degree in Design or related field

Job description

About Gusto

Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 400,000 businesses nationwide.

Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about our Total Rewards philosophy.

About the Role:

We're looking for a Staff Product Designer to join our Benefits team, where you’ll play a key role in shaping how small businesses shop for and adopt health insurance. In this role, you’ll partner closely with PM, Engineering, and Data peers to identify new opportunities and build solutions to help our customers find the right benefits offerings to take care of their teams. You'll be a key contributor to the entire product development process—from initial research and concept development to refining UI and launching new features.

About the Team:

The Benefits team builds solutions to help our customers navigate the complex landscape of benefits with ease. Our goal is to expand access to quality health and financial benefits and deliver them seamlessly through Gusto’s all-in-one platform. As a design team, we craft simple product experiences that untangle complexity and help customers make informed decisions that directly impact their lives and livelihoods.

Here’s what you’ll do day-to-day:

• Work with your cross-functional partners to define a long-term UX vision for your product area and how it fits into Gusto’s broader vision.
• Influence the definition of product strategy, roadmap, team OKRs, and project direction.
• Build our collective understanding of customers’ benefits needs through research and data.
• Design and ship both net-new and iterative projects that deliver consistent value to our customers.
• Contribute to Gusto’s product design leadership community by sharing your skills and experience.
• Champion our design system and platform standards, and help evolve them through your product work.

Here’s what we're looking for:

• 8+ years' Product Design experience.
• A builder who loves being hands on crafting high quality, high impact solutions and getting them in front of customers.
• Experience designing end-to-end customer journeys from software to service.
• Experience working in complex domains and creating guided experiences that are simple for customers to navigate.
• Strong opinions loosely held and a willingness to engage in constructive debates about scope and tradeoffs to build alignment and unblock work.
• Strong strategic partnership with the ability to help identify opportunities, refine problems and solutions, and help the team deliver great customer experiences.
• Strong UX craft — you can break down complex experiences and design with consideration for all touchpoints.
• Passion for Gusto’s mission and the impact we can have on the world.

At Gusto, we strive to provide rewards that empower employees to achieve their financial and personal goals. We offer competitive compensation packages with a strong emphasis on equity based compensation (ownership in Gusto). To learn more about Gusto’s compensation philosophy and benefits offerings please view our Total Rewards Approach page.

Our cash compensation range for this role is $139,000/yr to $199,000/yr in Denver & most remote locations, and $179,000/yr to $221,000/yr in Seattle, San Francisco & New York. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above.

Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role).

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures.