Staff Product Designer - AI Products

Kraken; Oregon; Hybrid; USD 120,000 - 180,000; Full time

Job summary

Kraken is seeking a senior Product Designer to lead end-to-end design work for AI-driven products. You’ll own the full lifecycle from discovery to launch, shaping external B2C AI tools and internal platforms.

You’ll thrive in ambiguity, craft visually rich experiences, and partner closely with product, engineering and leadership to steer strategy and roadmap. You will prototype rapidly, conduct user research, and translate insights into high-quality designs that deliver impact across the Payward

Qualifications

• 7+ years of product design experience with a strong portfolio.
• Lead or sole designer for end-to-end product design.
• Ability to navigate ambiguity and make design decisions with partial information.
• Experience designing for AI-powered or probabilistic products.
• Strong UX and visual design craft and clarity.

Responsibilities

• Own design end-to-end: discovery, concept, prototyping, delivery and launch.
• Take products from zero to one, turning ideas into usable solutions.
• Build AI products for external users and internal Payward AI tools.
• Define problems, set direction, and make calls in ambiguity.
• Design for non-deterministic experiences where outcomes vary.
• Create visually rich, forward-thinking work setting new benchmarks.
• Partner with product, engineering and leadership; influence roadmap.
• Prototype quickly to validate ideas and iterate.
• Use user insights, data and experimentation to inform what to build.
• Maintain high craft and user experience standards.

Skills

End-to-end design

AI product design

UX design

Visual design

Prototyping

Cross-functional collaboration

Systems thinking

Product strategy influence

Job description

Building the Future of Open Finance

Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.

The team

Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.Forget crypto. Fintech/crypto are now one of the same. Come join us to lead Product Design for the building of elite AI products, end-to-end. A personal finance agent that shapes how people spend, save invest and live.You'll have real ownership of the design work: the experiences you shape, and how they look, feel and behave. You'll work directly with product, engineering and leadership, with no layers of process between you and the work.This is a rare 0→1 opportunity. The choices you make will shape the products and the people who use them.We're a small, hardworking team that moves fast and ships with purpose. We're straight-talking, no-nonsense, and deeply invested in the quality of what we build. We care about craft, we care about our customers, and we care about getting things right.If you're excited by hard problems, high standards, no egos and the chance to build something genuinely new, climb aboard.

The opportunity

• Own design end to end: discovery, concept, prototyping, delivery and launch. You are the designer, with real ownership of the outcome.
• Take products from zero to one, turning an early idea or a rough problem space into something real that people use.
• Build new AI products for external B2C customers, and internal AI products that shape and redefine the way that Payward works.
• Thrive in ambiguity. Define the problem, set the direction and make the call when nobody has handed you a brief.
• Design for non-deterministic experiences, where outputs vary and the system doesn't behave the same way twice. Shape how people interact with, understand and trust intelligent systems.
• Create visually rich, forward-thinking work that sets new benchmarks for what AI products can look and feel like.
• Partner directly with product, engineering and leadership, and influence strategy and roadmap decisions, not just execution.
• Prototype fast to make ideas tangible, test them and learn, then move on to the next one.
• Conduct user research and use customer insights, data and experimentation to decide what to build, and keep improving it after launch.
• Hold a high bar for craft and user experience in everything you ship.

What you bring

• 7+ years of experience in product design, with a portfolio demonstrating exceptional craft and impact.
• A track record of taking products from zero to launch as the lead or only designer, owning the full design process end to end.
• World class product thinking: Real comfort with ambiguity, you find direction when requirements are unclear, make sound decisions with incomplete information, and adapt as things change.
• Experience designing for non-deterministic experiences, such as AI-powered, generative or probabilistic products, is highly desirable.
• Strong UX and visual design skills, with a record of solving open-ended problems with clarity and elegance.
• Advanced prototyping skills, with the ability to communicate complex interactions and ideas quickly.
• Experience influencing product strategy and cross-functional decision-making.
• Strong systems thinking, with the ability to create coherent, scalable experiences from scratch.

Our commitment

Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.

We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.

As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.