Staff Product Designer

Novo; United States; Hybrid; USD 150,000 - 210,000; Full time

Benefits offered by this job

Work-Life Balance

Modern Benefits

Professional Development

Workspace Your Way

We’re A Fun Group

Cutting Edge Technology

Job summary

Novo seeks a Staff Product Designer to be the highest-leverage IC on the product design team. You’ll own cross-surface problems spanning onboarding, money movement, lending, and invoicing across web and native apps.

This is not a management role; you’ll set the design quality and coherence, partner with product and engineering to shape roadmaps, and scale the design system for the whole product. You’ll mentor peers, drive AI-assisted workflows, and ensure accessibility and consistent design

Qualifications

• 10+ years of product design experience.
• Hands-on AI fluency in daily design work.
• Experience building and scaling design systems for web and mobile.
• Experience designing fintech/regulated environments including disclosures and consent flows.

Responsibilities

• Own end-to-end design for cross-surface initiatives (onboarding to invoicing) across web and mobile.
• Define what done well means for interaction, visual, and content design.
• Lead evolution of Novo’s design system, tokens and components.
• Collaborate with product, engineering, data and compliance to shape roadmaps.

Skills

Cross-functional collaboration

Product design

Design systems

Figma

Prototyping

AI fluency

Communication

Tools

Figma

Prototyping

Job description

• We’re looking for a Staff Product Designer to be the highest-leverage individual contributor on our product design team
• You’ll own the hardest, most ambiguous design problems at Novo — the ones that cut across checking, payments, credit, and invoicing, and across web, iOS, and Android — and you’ll set the bar for what great looks like for everyone else
• This is not a management role. It is a role with real authority over the quality and coherence of the product
• You’ll partner directly with product leads, engineering leads, data, and compliance to shape what we build, not just how it looks
• You’ll multiply the team’s output by making the design system, the patterns, and the standards stronger than any one designer could on their own
• You’ll know you’re succeeding when Novo feels like one product instead of a collection of features, when a small business owner can move money, get paid, and access capital without ever having to think about how banking works underneath, and when other designers ship better work because of the foundations you built
• Own end-to-end design for cross-surface initiatives — onboarding and account opening, money movement, lending and credit, invoicing and getting paid — from problem framing through shipped, measured outcomes
• Turn ambiguous business goals and regulatory constraints into clear product strategy, information architecture, and interaction models
• Work upstream with product and engineering leads to shape the roadmap, not just execute it
• Define what “done well” means for interaction, visual, and content design at Novo, and hold the team (and yourself) to it
• Run design critique that makes people better and work sharper
• Ship polished, accessible (WCAG-conformant), production-ready design across web and native mobile
• Lead the evolution of Novo’s design system: tokens, components, patterns, documentation, and the process by which it grows
• Partner with engineering to keep Figma and production in lockstep, and to retire the inconsistencies that accumulate in a fast-moving product
• Make the system the default path — faster for designers and engineers to use it than to go around it
• Work hand-in-hand with Compliance, Risk, and Legal so that disclosures, consent, KYC/KYB, and error states are designed with care rather than bolted on
• Treat trust as a design surface: security, clarity around fees and terms, and honest handling of edge cases
• Fluency across the AI design stack — Figma AI, Claude/ChatGPT, Cursor or Claude Code for prototyping, generative tools for exploration — with a clear point of view on where they accelerate the work and where they don’t
• Help the team build repeatable AI-assisted workflows for research synthesis, exploration, prototyping, and documentation
• Contribute design thinking to Novo’s own AI-powered product experiences
• Mentor senior and mid-level designers through pairing, critique, and feedback
• Write and codify the principles, patterns, and playbooks that make good design repeatable at Novo
• Be the design voice in cross-functional and leadership conversations

Benefits

• Work Life Balance - Set your own vacation days & enjoy flexible work options for a healthy work-life balance
• Modern Benefits - We invest in the holistic well-being of every team member by offering medical and mental health coverage, retirement assistance, and commuter benefits
• Professional Development - Grow your skills through in house training, online courses & industry conferences to ensure you’re always ahead of the curve
• Workspace Your Way - Whether you’re based in an office or working remotely, we provide the tools or financial support to make your workspace work for you
• We’re A Fun Group - Be part of a diverse culture that believes in working hard and having fun at the same time!
• Cutting Edge Technology - Work with the latest tech to build a world-class product & transform SMB banking with our growing team

10+ years of product design experience, with at least 3 operating at a staff or lead scope — owning cross-team, cross-platform problems as an ICData fluency: you read funnels, frame experiments, and use quantitative and qualitative signals to make design decisions defensibleComfortable with ambiguity and speed, without letting quality slideA portfolio of shipped, complex products that shows the full arc: research and problem framing, systems thinking, interaction design, visual polish, and business resultsHands-on AI fluency in your daily design work, with sound judgment about when it adds value and when it introduces riskExceptional communication: you present clearly, give and take hard feedback well, and influence without authorityExpert-level Figma, strong prototyping skills, and enough technical fluency to pair effectively with engineers and understand what’s cheap versus expensive to buildDeep experience building and scaling design systems across web and native mobile (iOS and Android)Experience designing in a regulated environment — fintech, financial services, healthcare, or similar — including disclosures, consent flows, and identity verificationComfort prototyping in code (React, SwiftUI, or similar)Direct experience designing lending, credit, payments, or business onboarding productsExperience designing agentic or AI-assisted product experiencesExperience working with distributed teams across time zonesMotion and brand sensibility that can bridge product and marketing design