Staff Product Designer

SupportFinity™; New York (NY); On-site; USD 198,000 - 276,000; Full time

Benefits offered by this job

BetterUp coaching

Competitive compensation

Medical, dental, and vision insurance

Flexible paid time off

4 Inner Workdays per year

5 Volunteer Days

Learning and Development stipend

Company wide Summer & Winter breaks

401(k) self contribution

Job summary

BetterUp is seeking a Staff Product Designer to shape the next generation of our platform and design language. You’ll align with product, research, engineering, and design leaders to define the north star for our experience architecture, mentor senior designers, and evolve our design system with elegance and rigor.

You’ll drive cross‑product experiences, oversee end‑to‑end design for complex journeys, and influence product direction at the senior leadership level while nurturing a culture of

Qualifications

• 7+ years of product design with system-level design, platform thinking and multi-surface experiences.
• Proven success leading design strategy and execution for high‑impact, high‑complexity initiatives.
• Portfolio showcasing visionary work balancing clarity, craft and strategic insight.
• Demonstrated ability to influence product direction at a senior leadership level.
• Experience mentoring and leading other designers, fostering autonomy and alignment.
• Mastery in information architecture, interaction design, and visual systems thinking.
• Exceptional communication skills and a track record of uniting stakeholders around a shared vision.

Responsibilities

• Drive the design vision and strategy for cross‑product experiences at scale.
• Lead end‑to‑end design for complex systems and journeys across surfaces.
• Partner with senior leaders to shape product direction and long‑term roadmaps.
• Translate abstract problems into frameworks and design principles for cohesive outcomes.
• Advance the design system for flexibility, consistency, and innovation.
• Mentor and elevate designers through feedback, critique, and hands‑on guidance.

Skills

System-level design

Platform thinking

Multi-surface experiences

Design strategy

Mentoring designers

Information architecture

Communication skills

Job description

Let’s face it, a company whose mission is human transformation better have some fresh thinking about the employer/employee relationship.

We do. We can’t cram it all in here, but you’ll start noticing it from the first interview.

Even our candidate experience is different. And when you get an offer from us (and accept it), you get way more than a paycheck. You get a personal BetterUp Coach, a development plan, a trained and coached manager, the most amazing team you’ve ever met (yes, each with their own personal BetterUp Coach), and most importantly, work that matters.

This makes for a remarkably focused and fulfilling work experience. Frankly, it’s not for everyone. But for people with fire in their belly, it’s a game-changing, career-defining, soul-lifting move.

Join us and we promise you the most intense and fulfilling years of your career, doing life-changing work in a fun, inventive, soulful culture.

If that sounds exciting—and the job description below feels like a fit,we really should start talking.

About The Team & Your Impact

BetterUp is pioneering human transformation at scale—and design plays a central role in that mission. We’re evolving from a suite of products to an intelligent, adaptive platform that powers transformative experiences for individuals and organizations worldwide. As a Staff Product Designer, you’ll shape the next generation of BetterUp’s platform and design language. You’ll set the vision for how our ecosystem of products, tools, and experiences come together seamlessly, balancing deep user empathy with system-level thinking. You’ll work closely with product, research, engineering, and cross‑functional design leaders to define the north star for our experience architecture, mentor senior designers, and ensure our design system continues to evolve with elegance and rigor. You’ll also have the opportunity to lead and develop a small team of designers while influencing design quality and strategy across the broader organization.

What You’ll Do

• Drive the design vision and strategy for cross-product experiences that serve diverse users and customers at scale.
• Lead end‑to‑end design for complex systems and user journeys that span multiple product surfaces.
• Partner with senior product, research, and engineering leaders to shape product direction and long‑term roadmaps.
• Translate abstract problems into clear frameworks and design principles that guide teams toward cohesive outcomes.
• Advance our design system to enable flexibility, consistency, and innovation across BetterUp’s ecosystem.
• Mentor and elevate designers through feedback, critique, and hands‑on guidance—building a culture of excellence and continuous learning.
• Model thoughtful leadership by balancing business goals, user impact, and design craft.

What You’ll Bring

• 7+ years of product design experience with deep expertise in system‑level design, platform thinking, and multi‑surface experiences.
• Proven success leading design strategy and execution for high‑impact, high‑complexity initiatives.
• A portfolio showcasing visionary work that balances clarity, craft, and strategic insight.
• Demonstrated ability to influence product direction at a senior leadership level.
• Experience mentoring and leading other designers, fostering both autonomy and alignment.
• Mastery in information architecture, interaction design, and visual systems thinking.
• Exceptional communication skills and a track record of uniting stakeholders around a shared vision.

You’ll Thrive Here If You

• See design as a system of relationships—between people, products, and purpose.
• Love simplifying complexity through structure, empathy, and storytelling.
• Bring both strategic depth and hands‑on excellence to every problem.
• Navigate ambiguity with curiosity, clarity, and conviction.
• Care deeply about human growth and helping people live with more clarity, purpose, and passion.

While we ask for 10+ years of experience, what matters most is your vision, craft, and ability to lead through complexity and ambiguity. If you’re passionate about helping people live with more clarity, purpose, and passion, we’d love to see examples of your work, along with your approach to overcoming design challenges.

AI at BetterUp

Our team thrives at the intersection of human expertise and AI capability. As an AI‑forward company, adaptation and continuous learning are part of our daily work. We’re looking for teammates who are excited to evolve alongside technology – people who experiment boldly, share their discoveries openly, and help define best practices for AI‑augmented work. These professionals thoughtfully integrate AI into their work to deliver exceptional results while maintaining the human judgment and creativity that drives real innovation. During our interview process, you’ll have opportunities to showcase how you harness AI to learn, iterate, and amplify your impact.

Benefits

At BetterUp, we are committed to living out our mission every day and that starts with providing benefits that allow our employees to care for themselves, support their families, and give back to their community.

• Access to BetterUp coaching; one for you and one for a friend or family member
• A competitive compensation plan with opportunity for advancement
• Medical, dental, and vision insurance
• Flexible paid time off
• Per year:
  • All federal/statutory holidays observed
  • 4 BetterUp Inner Workdays (https://www.betterup.co/inner-work)
  • 5 Volunteer Days to give back
  • Learning and Development stipend
  • Company wide Summer & Winter breaks
• Year‑round charitable contribution of your choice on behalf of BetterUp
• 401(k) self contribution

We are dedicated to building diverse teams that fuel an authentic workplace and sense of belonging for each and every employee.

BetterUp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, genetics, gender, sexual orientation, age, marital status, veteran status. In addition to federal law requirements, BetterUp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

At BetterUp, we compensate our employees fairly for their work. Base salary is determined by job‑related experience, education/training, residence location, as well as market indicators. The range below is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future.

The base salary range for this role is as follows:

New York City and San Francisco: $220,000 - $276,000

Austin and Arlington: $198,000 - 20

Protecting your privacy and treating your personal information with care is very important to us, and central to the entire BetterUp family. By submitting your application, you acknowledge that your personal information will be processed in accordance with our Applicant Privacy Notice. If you have any questions about the privacy of your personal information or your rights with regards to your personal information, please reach out to [e-mail]

About the company

BetterUp