Staff Product Designer

Stepful; New York (NY); On-site; USD 150,000 - 190,000; Full time

Job summary

Stepful is hiring a Staff Product Designer in New York City. You will design rich, intuitive experiences for students, instructors, and coaches, mature our design system, and partner with product, engineering, growth, and operations to solve complex problems.

You’ll contribute across native and web apps, and influence multi-disciplinary teams at scale. The role demands hands-on design thinking, information architecture, and service design skills, plus a proven track record driving user research

Qualifications

• 8+ years of work experience with product design across mobile and web platforms.
• A deep understanding of the tech powering digital products and collaboration with engineering.
• End-to-end product design mindset including strategy, IA, and service design.
• Experience driving user research to inform product strategy.
• Demonstrated ability to influence teammates and multiple teams.

Responsibilities

• Design rich, intuitive experiences for students, instructors, and coaches.
• Mature the design system and evolve patterns across products.
• Collaborate with product, engineering, growth and operations to address challenges.
• Define opportunities using research, wireframes, prototyping, and workflows.

Skills

Product design across platforms

Cross-functional collaboration

Design thinking

User research

Influence decisions

Job description

About Stepful

Stepful is a workforce platform redefining how America's largest health systems build, train, and retain their talent. Since our founding in 2021, Stepful’s trained over 32,000 practice-ready healthcare workers.

Layering onto our successful direct-to-consumer training, Stepful partners with leading healthcare institutions to address the growing national shortage of healthcare workers. We’re improving access to quality healthcare for everyone, everywhere, and improving access to healthcare career ladders for those who need them most.

Our students form the talent pipelines for major employers such as NY-Presbyterian, Mt. Sinai, HCA, Providence, CVS, and Walgreens. We have partnerships with half of the top 10 health systems in the US and are in process with many more.

Stepful is backed by Y Combinator, Reach Capital, and AlleyCorp, with a recent $55M Series C led by Oak HC/FT. We were named the #1 EdTech company in the U.S. by TIME for 2025.

Our Values

We credit much of our success to our exceptional team. We’re looking for mission-driven builders who thrive in fast-paced, ambiguous environments, and embody our four core values:

• Care first: We do whatever it takes for our students to succeed.
• Learn quickly: We test, learn with data, and iterate.
• Build together: We win when we rely on each other.
• Own it: We show up, take initiative, and show pride.

The Role

As our Staff Product Designer, you’ll be responsible for building rich, intuitive best in class experiences for students, instructors, and coaches. Your projects will range from designing delightful product experiences for students, maturing our design system, improving the platforms our coaches and instructors use daily and new products for Stepful partners.

What You’ll Do

• Use your product thinking, visual design, and system steward skills to design rich, intuitive best in class experiences for students, instructors and coaches
• Autonomously define opportunities and appropriate methodologies based on the shape of the problem, utilizing methods such as project prioritization and planning, conducting research, writing jobs to be done, mapping user flows, creating wireframes, prototyping, and designing high-quality workflows across our native and web apps
• Identify opportunities for and leverage both quantitative and qualitative data to guide your design decisions and utilize a hypothesis driven experimental mindset
• Collaborate closely with product, engineering, growth and operations to address challenges, manage trade-offs and get the team excited
• Own and mature our design system to evolve our patterns, components, styles and patterns across all products

This Job Is For You If You Have

• 8+ years of work experience with a focus on product design across a variety of platforms from mobile to web
• A deep understanding of the tech that powers digital products, and how to collaborate with engineering to make the most of emerging capabilities
• An end-to-end versus waterfall approach to product, able to apply a wide variety of product design skills (e.g., design thinking, design strategy, user problem definition, information architecture, service design)
• Experience driving user research to understand underlying pain points and needs and inform product strategy
• Experience building relationships with teammates, influencing decisions at a variety of levels and across multiple teams

Bonus Points If

• You have previous startup experience especially at B2B2C or B2C EdTech/Healthcare companies
• Experience with A/B testing or other experiment/data driven product development organizations

Interview Process

• Step 1: Screening call with Talent Acquisition
• Step 2: Portfolio Review with the Hiring Manager
• Step 3: Whiteboarding session with the Hiring Manager
• Step 4: Onsite interview at office in SoHo, NYC

Compensation

New Hire Base Salary Bands:
Staff I - $150,000-190,000

Please note we do not have a bonus structure at this time so all cash compensation will come in the form of base salary. The total compensation package will also include our benefits package and an equity (ISOs) package.

Compensation for this role will fall within the pay range listed and will be determined based on job-related factors including, but not limited to, skills, experience, qualifications as well as interview evaluation. Ranges are market-dependent and may be modified in the future.

Stepful is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic.

Compensation Range: $150K - $190K