Overview
Orderly Meds is building a better, more supportive healthcare experience—one that’s fast, reliable, and designed with people in mind. As a fully remote company, we’ve grown quickly by combining thoughtful technology with compassionate service, helping tens of thousands of patients get the care and medication they need, without the hassle.
We’re a collaborative, mission-driven team working across the U.S. (and beyond!) to improve access to care at scale. With over 100 customer support agents, six pharmacy partners, and a 50-state clinical network, we’re scaling fast, and looking for curious, kind, and solutions-oriented people to grow with us.
About The Role:
Responsibilities
- Lead Design: Design strong UX that simplifies complex logic through flows, journey maps, wireframes, and prototypes as well as high-fidelity visual designs that elevate the look and feel of our product. Lead large projects or multiple initiatives concurrently with autonomy.
- Innovate and Inspire: Push the boundaries of the our user experience. Your work will not just solve problems—it will elevate the standard of care by introducing elegant, empathetic, and human-centered solutions.
- Champion the User: Advocate for our users by deeply understanding their needs, challenges, and behaviors. Through research, testing, and iteration, you’ll ensure that our products are not only easy to use but a joy to interact with. Participate in customer research to develop a thorough understanding of our users’ needs and pain-points, then apply those insights into innovative and performant experiences.
- Collaborate and Communicate: You’ll partner with all company departments to navigate complex problems, and together you will drive projects from start to finish. By developing a deep product expertise, you will become a trusted partner to stakeholders, while ensuring that everyone impacted by your work is aligned throughout. Guide, inspire, and influence peers and team with exceptional communication, empathy and execution.
You Have
- 5+ years in a UX or Product Design role leading design alongside your cross-functional peers in Product, Engineering, Marketing and Operations
- You have a holistic approach to design, from high-level strategy to small design details
- You’re a self-starter who is solution oriented, and you’re comfortable with defining, scoping and designing for new opportunities with and without the input of others
- Excellent communication skills and ability to present your decisions and processes clearly and confidently
- Enthusiasm for growth and improvement, openness to feedback, and ability to work well with other designers of all levels
- Adaptability and excitement for working in a fast-paced environment
- Solid visual craft with an eye for detail
- Expert proficiency with Figma
Nice To Have
- Previous experience building products in a startup environment
- You have a passion for motion design, specifically as it relates to interaction
- You understand the basics of HTML, CSS and JS
- Previous experience in telehealth, pharma, or healthcare